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Old 09-13-2003, 10:10 PM
Douglas E Wilson
Guest
 
Posts: n/a
Default Re: Backup files can't be read

I would suspect the reason Money has a problem is because the file is on
CD-R and thus not writeable. Once you copied it to your hard drive, the
problem obviously goes away.

Doug

"JZM" <memcord[at]hotmail.com> wrote in message
news:01a701c37a24$1d516230$a101280a[at]phx.gbl...
- quote -

> The files are burned on a CD. I went ahead and tried your
> suggestion of copying them onto the harddrive, and that
> seemed to work. Thank you! I just always figured the
> computer should be able to read them from the disk or CD.
> Is there some reason why the computer wouldn't be able to
> do that? (I don't think it is the CD--we have tried
> several, plus tried ZIP disks and reg. floppy disks.)
> Thanks again! (and in answer to the other question, yes, I
> can create new files, but not sure if that is relevant
> since my problem is solved--I hope!)
> > -----Original Message-----
> > Are the files on a floppy or on the harddrive? If on a

> floppy, copy them to
> > the harddrive, then try to open. Also, can you create a

> new file? If not,
> > what is the error?
> > > "JZM" <memcord[at]hotmail.com> wrote in message

> > news:021d01c37956$866ee9f0$a301280a[at]phx.gbl...
> > > I had a question that I can't seem to resolve on the

> money
> > > support page. We have Money 97 (5.0) and have never

> been
> > > able to open any backup files we have made. Our

> computer
> > > crashed once and we lost everything. The files are
> > > recognized as money files, because when we click on

> them,
> > > the Microsoft Money program opens, but then it
> > > says, "There has been an error reading or writing the
> > > file . . .[file name]." It then instructs us that we

> need
> > > another file in order to fully open the program. What

> is
> > > the problem? I don't want to lose everything again, and
> > > if we get a new computer in the near future, I don't

> know
> > > how we'll transfer the information. Even with files

> that
> > > aren't specifically marked as "backup" copies, this same
> > > problem occurs. Thanks for your help, should you be

> able
> > > to help!
> > > > .


  #1  
Old 09-13-2003, 06:23 PM
JZM
Guest
 
Posts: n/a
Default Re: Backup files can't be read

The files are burned on a CD. I went ahead and tried your
suggestion of copying them onto the harddrive, and that
seemed to work. Thank you! I just always figured the
computer should be able to read them from the disk or CD.
Is there some reason why the computer wouldn't be able to
do that? (I don't think it is the CD--we have tried
several, plus tried ZIP disks and reg. floppy disks.)
Thanks again! (and in answer to the other question, yes, I
can create new files, but not sure if that is relevant
since my problem is solved--I hope!)
- quote -

> -----Original Message-----
> Are the files on a floppy or on the harddrive? If on a

floppy, copy them to
> the harddrive, then try to open. Also, can you create a

new file? If not,
> what is the error?
> "JZM" <memcord[at]hotmail.com> wrote in message
> news:021d01c37956$866ee9f0$a301280a[at]phx.gbl...
> > I had a question that I can't seem to resolve on the

money
> > support page. We have Money 97 (5.0) and have never

been
> > able to open any backup files we have made. Our

computer
> > crashed once and we lost everything. The files are
> > recognized as money files, because when we click on

them,
> > the Microsoft Money program opens, but then it
> > says, "There has been an error reading or writing the
> > file . . .[file name]." It then instructs us that we

need
> > another file in order to fully open the program. What

is
> > the problem? I don't want to lose everything again, and
> > if we get a new computer in the near future, I don't

know
> > how we'll transfer the information. Even with files

that
> > aren't specifically marked as "backup" copies, this same
> > problem occurs. Thanks for your help, should you be

able
> > to help!

> .

 
Old 09-12-2003, 06:30 PM
Bonnie Synhorst - MVP
Guest
 
Posts: n/a
Default Re: Backup files can't be read

Are the files on a floppy or on the harddrive? If on a floppy, copy them to
the harddrive, then try to open. Also, can you create a new file? If not,
what is the error?

"JZM" <memcord[at]hotmail.com> wrote in message
news:021d01c37956$866ee9f0$a301280a[at]phx.gbl...
- quote -

> I had a question that I can't seem to resolve on the money
> support page. We have Money 97 (5.0) and have never been
> able to open any backup files we have made. Our computer
> crashed once and we lost everything. The files are
> recognized as money files, because when we click on them,
> the Microsoft Money program opens, but then it
> says, "There has been an error reading or writing the
> file . . .[file name]." It then instructs us that we need
> another file in order to fully open the program. What is
> the problem? I don't want to lose everything again, and
> if we get a new computer in the near future, I don't know
> how we'll transfer the information. Even with files that
> aren't specifically marked as "backup" copies, this same
> problem occurs. Thanks for your help, should you be able
> to help!



  #-1  
Old 09-12-2003, 05:51 PM
JZM
Guest
 
Posts: n/a
Default Backup files can't be read

I had a question that I can't seem to resolve on the money
support page. We have Money 97 (5.0) and have never been
able to open any backup files we have made. Our computer
crashed once and we lost everything. The files are
recognized as money files, because when we click on them,
the Microsoft Money program opens, but then it
says, "There has been an error reading or writing the
file . . .[file name]." It then instructs us that we need
another file in order to fully open the program. What is
the problem? I don't want to lose everything again, and
if we get a new computer in the near future, I don't know
how we'll transfer the information. Even with files that
aren't specifically marked as "backup" copies, this same
problem occurs. Thanks for your help, should you be able
to help!
 

Tags
backup, files, read
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