Closing this one off.

This got traced back to a "corrupted" MNY file. Not sure what that means. I
went back to a backup and found I was unable to restore a number of backups
and they were of a very small size compared to my file and the historical
backups I had. I went back a few weeks and found one that was "restorable"
and it worked. There's no answer to the problem, but the problem is now in
my past. I did get on a chat with MSFT and they walked me thru this and got
me to the answer, which is go back to the most recent good backup you have.

Error messages not very good for the problem, but if you do get this and
can't trace it back to some mouse issue, try looking back to see if there's a
strange pattern in the backups you took. It may be a sign of some type of
corrupted file.

I just had the same problem (except mine tracked to a Cabinet.dll file.) I
took out the dynex wireless mouse and keyboard based on the earlier post.
Restarted with just a usb trackball and it worked. You may want to
reintstall and tell it not to use a password and cancel out of the Live
Connect stuff. when it asks for it.

What is even weirder is that I plugged wireless back in after I restored and
updated..... itis working fine

Jim
"Rames9" <Rames9[at]discussions.microsoft.com> wrote in message
news:6A76381D-F9A7-4810-B017-E66CDAE6C3C5[at]microsoft.com...
- quote -

Removed Bluetooth mouse and keyboard from the system, rebooted. This time I
got the error that the password was screwed up and it would not take the
password. I then restored from a good backup and it immediately crashed when
it opened up. Not so good.

Trying to get some Microsoft help. Wish me luck.

I have a Microsoft Bluetooth mouse and keyboard. I actually even installed
the latest version of the Logitech software just to see if that did it, even
though I don't have a Logitech mouse. Desperate times!!! I'll remove the
keyboard and mouse and try a standard one to see if that works.

In testing it, I did remove the mouse from the system to see if that would
work and just started Money using the keyboard, but I'll get the Bluetooth
out of the picture and try that. I've had the keyboard/mouse on the system
for a couple of years.

Since it seems related to mouse movement, what mouse do you have?
Have you tried updating the drivers for that mouse?
Or tried removing any special/extra utilities that may have come with it?

In the case of the Logitech confict, I've heard that Logitech has actually
released an update that fixes the issue.
There may a similar fix from the manufacturer of your mouse.

The only other reference to a crash in ntdll.dll that I'm aware of has to do
with programs setting the environmental variable nlspath. Resetting it to
null may resolve it. Reference: http://support.microsoft.com/kb/246544/en-us

-Mark


"Rames9" <Rames9[at]discussions.microsoft.com> wrote in message
news:9AF35861-803D-4F05-9BF1-D11B8645E8B2[at]microsoft.com...
- quote -

Also having this happen on a Vista Ultimate box. Here's my event viewer text.

Faulting application msmoney.exe, version 16.0.0.1303, time stamp
0x459cb23b, faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0xc00000fd, fault offset 0x00042e72, process id
0x13a8, application start time 0x01c7830547322592.

Didn't have Logitech SetPoint software, reset all my IE7 settings. Had
Vista and IE7 and Money 2007 running for 3 weeks before this started
happening. Uninstalled and re-installed Money 2007. It updated to the
latest SP for Money on first logon. Still has same behavior.

Strange thing is that when I Sign In, it doesn't crash immediately if I put
my mouse or window focus on another application. So if I have IE and Money
open, if I Sign In and immediately go to IE, it doesn't crash. But the
second I move the mouse onto the Money window or move to it with an Alt-Tab,
I get the crash.

Tried to send an email to Microsoft using their support mechanism, but it
failed to with a message that told me to try back in a few minutes!!! :-(

On Mar 22, 10:54 am, "Mark" <a...[at]abcd.com> wrote:
- quote -


Mark -

You're a genius... ;-)

I did a scan of KB articles last night - but didn't come upon this
one.

Uninstalled Logitech SetPoint software and now it works like a champ.

Thanks for the help!
Jason

Is there any solution to this problem??? DSK

"Cal Learner-- MVP" wrote:

- quote -

The same thing happened to me last night...MS does not have solution as of
yet. The error message was identical.

"jskewes[at]gmail.com" wrote:

- quote -

Logitech mouse?
http://support.microsoft.com/kb/932727/en-us

If not reference Method 7 in http://support.microsoft.com/kb/246544/en-us

-Mark
<jskewes[at]gmail.com> wrote in message
news:1174574574.511549.182890[at]e1g2000hsg.googlegroups.com...
- quote -

On Mar 22, 7:47 am, Cal Learner-- MVP <via_newsgr...[at]please.tnxwrote:

- quote -

Unfortunately I've tried both. I uninstalled IE7 and re-installed
money and had the same issue. I re-installed IE7 and then re-
installed money and had the same issue.

About the only thing left I can come up with is to format and
reinstall XP. Just wondering if there's any alternative...

Thanks!
Jason

In microsoft.public.money, jskewes[at]gmail.com wrote:

- quote -

I would consider reinstalling/repairing IE7 or to revert to IE6.

I am having similar problems as to an earlier thread - but I am not
able to open up any money files. (Tried the sample, blank one, etc.)

The moment I start Money I get 'Microsoft Money has encountered a
problem and needs to close.'.


Here's the error in the event log:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Description:
Faulting application msmoney.exe, version 16.0.0.614, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00001010.

I've tried uninstalling, reinstalling, clearing all IE temp data,
clearing temp folders in between reinstalls, uninstall IE7, reinstall
IE7, etc. Just about everything I can think of. I'd love to hear
suggestions!

Thanks!
Jason