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  #28  
Old 04-26-2007, 02:00 PM
sparklewr
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Default Re: Still having trouble with MS Money

I missed the March login issues, but got the same login errors as all of you
on 4/25/07. So far, for 2 days I have not been able to log in with my online
account info activated. If someone from the March thread happens to read this
again... did the waiting fix the problem?

Sparkle


"rachel.m.bright[at]gmail.com" wrote:

- quote -

> I just experienced the same issue as y'all, from approx. 3:30-3:45 EST
> 4/6/07. Obviously not the time change. Found this About.com article
> that may be relevant: http://financialsoft.about.com/od/mo...PassportPW.htm.
> Just FYI, the MS website suggested in the article was only moderately
> helpful; but the advice suggested in the article (i.e., just wait and
> try again later) was (I'm now logged in, just as I was about to start
> up a Chat session with MS Tech Support). Inconvenient for those of us
> who have to squeeze banking in during naptime, I must say.
> ---
> RBright
> SE Penna

  #27  
Old 04-06-2007, 08:04 PM
rachel.m.bright@gmail.com
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Posts: n/a
Default Re: Still having trouble with MS Money

I just experienced the same issue as y'all, from approx. 3:30-3:45 EST
4/6/07. Obviously not the time change. Found this About.com article
that may be relevant: http://financialsoft.about.com/od/mo...PassportPW.htm.

Just FYI, the MS website suggested in the article was only moderately
helpful; but the advice suggested in the article (i.e., just wait and
try again later) was (I'm now logged in, just as I was about to start
up a Chat session with MS Tech Support). Inconvenient for those of us
who have to squeeze banking in during naptime, I must say.
---
RBright
SE Penna

  #26  
Old 03-25-2007, 05:18 PM
Chris Cowles
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Default Re: Still having trouble with MS Money

"syriana" wrote in message news:200732501340souria66[at]lycos.com...
- quote -

> i hope someone from Microsoft reads this message and gets back to me with
> a fix, QUICKLY....


They don't, and won't, unless you contact MS Tech Support. This is a
peer-to-peer users newsgroup, not a means of contacting MS.
--
Chris Cowles
Gainesville, FL

  #25  
Old 03-25-2007, 05:13 AM
syriana
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Posts: n/a
Default Still having trouble with MS Money

I have used this product for the last 6 years and bought the new release every year. I am now thinking of converting to Quickbooks.

This is totally unacceptable. I can not log into my file, I have not been able to check payments or balances for over 6 days now...

I can check my web file using my ID and password, so I know it is not the ID or the password.

I will write a letter to Quickbooks about my MS Money experience and give them permission to publish it if they want to. I am not happy with this product at all.

i hope someone from Microsoft reads this message and gets back to me with a fix, QUICKLY....


EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
  #24  
Old 03-15-2007, 04:13 AM
Cal Learner-- MVP
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Default Re: HELP - Can't log on to Money 2007

In microsoft.public.money, pchardy wrote:

- quote -

> This there is update regarding the resolution of this problem? I am still not
> able to log in.


The problem under discussion in this thread was fixed Sunday
morning.



- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Tom_0127 wrote:
> > > > I've been using Money 2007 with no problems until today. Now when I try to
> > > start the program I enter my email address and password on the first screen
> > > and get an error message: "The email address or password is incorrect.
> > > Please try again".
> > > I have an update. Microsoft has determined that the problem is only

> > for Money 2007. They will be working the issue. Check back later.
> > Don't reset or change your password in the interval.

>
  #23  
Old 03-13-2007, 01:39 PM
pchardy
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Posts: n/a
Default Re: HELP - Can't log on to Money 2007

This there is update regarding the resolution of this problem? I am still not
able to log in.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Tom_0127 wrote:
> > I've been using Money 2007 with no problems until today. Now when I try to
> > start the program I enter my email address and password on the first screen
> > and get an error message: "The email address or password is incorrect.
> > Please try again".

> I have an update. Microsoft has determined that the problem is only
> for Money 2007. They will be working the issue. Check back later.
> Don't reset or change your password in the interval.

  #22  
Old 03-11-2007, 10:07 PM
SkolVikings
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Posts: n/a
Default Re: HELP - Can't log on to Money 2007

I'm trying to install the demo version of Microsoft Money 2007 but it won't
accept my Windows Live ID. When I click back and tell it to setup a new ID,
the web page cannot be found.

I followed all of the steps listed in the KB's for fixing this.

I'm running Windows Vista Ultimate x64.

Not a good start for Microsoft Money 2007... if there's not an EASY fix I
guess I'm going back to the tried and true Quicken.

(I was hoping to use Money so I could tie it into Office Accounting 2007.)

"Dan C" wrote:

- quote -

> On Sat, 10 Mar 2007 21:49:13 -0500, "Tom_0127"
> <tom_0127[at]optonline.net> wrote:
> > I've been using Money 2007 with no problems until today. Now when I try to
> > start the program I enter my email address and password on the first screen
> > and get an error message: "The email address or password is incorrect.
> > Please try again".
> > > In desperation, I clicked the "forgot your password?" link, received a web

> > link to reset my password, which I did. Yet when I start Money, I STILL get
> > the same error message.
> > > So what's the problem? How can I connect and be able to use all online

> > services? Thanks.
> > I'm glad to know it wan't just me having trouble getting logged in. I

> have a new laptop with Vista and just installed my MS Money 2007
> yesterday.
> At first I couldn't get logged in so I figured maybe a reboot would
> help... It did and I was able to build several accounts... last night
> (Mar 10) I tired to open the Money to finish setting up accounts and
> kept getting the login failure... well there are several KB's and
> other posts on websites about MS Money failures to login so I started
> going through the list of fixes in one of the MS KBs...
> Having failed with all the 'fixes' I just unInstalled the da** thing
> and went to bed.
> Wish I'd thought to check newsgroups before I spend 2 hours dinking
> around with the dumb product

  #21  
Old 03-11-2007, 12:22 PM
STinGA
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Posts: n/a
Default Re: HELP - Can't log on to Money 2007

As of this AM this problem is apparently resolved. Must have been related to
DST change...

"Bob Peel, MVP" wrote:

- quote -

> I would recommend that you don't complicate matters by adding more
> variables. Check back here for updates.
> --
> Regards
> Bob Peel,
> Microsoft MVP - Money
> For UK tips & fixes see
> http://support.microsoft.com/default...d=fh;EN-GB;mny.
> I do not respond to any emails that I have not specifically asked for.
> "John T" <JohnT[at]discussions.microsoft.com> wrote in message
> news:B1D2A18E-AEB1-4998-A2D2-D8DA73FD6B75[at]microsoft.com...
> > For those of us that have already changed our password, are we just going
> > to
> > be hosed? What if I change my password back to what it was before?
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Tom_0127 wrote:
> > > > > > I've been using Money 2007 with no problems until today. Now when I try
> > > > to
> > > > start the program I enter my email address and password on the first
> > > > screen
> > > > and get an error message: "The email address or password is incorrect.
> > > > Please try again".
> > > > > I have an update. Microsoft has determined that the problem is only
> > > for Money 2007. They will be working the issue. Check back later.
> > > Don't reset or change your password in the interval.

> >
  #20  
Old 03-11-2007, 12:21 PM
Dan C
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Posts: n/a
Default Re: HELP - Can't log on to Money 2007

On Sat, 10 Mar 2007 21:49:13 -0500, "Tom_0127"
<tom_0127[at]optonline.net> wrote:

- quote -

> I've been using Money 2007 with no problems until today. Now when I try to
> start the program I enter my email address and password on the first screen
> and get an error message: "The email address or password is incorrect.
> Please try again".
> In desperation, I clicked the "forgot your password?" link, received a web
> link to reset my password, which I did. Yet when I start Money, I STILL get
> the same error message.
> So what's the problem? How can I connect and be able to use all online
> services? Thanks.


I'm glad to know it wan't just me having trouble getting logged in. I
have a new laptop with Vista and just installed my MS Money 2007
yesterday.

At first I couldn't get logged in so I figured maybe a reboot would
help... It did and I was able to build several accounts... last night
(Mar 10) I tired to open the Money to finish setting up accounts and
kept getting the login failure... well there are several KB's and
other posts on websites about MS Money failures to login so I started
going through the list of fixes in one of the MS KBs...

Having failed with all the 'fixes' I just unInstalled the da** thing
and went to bed.

Wish I'd thought to check newsgroups before I spend 2 hours dinking
around with the dumb product
  #19  
Old 03-11-2007, 12:16 PM
Tom_0127
Guest
 
Posts: n/a
Default Re: HELP - Can't log on to Money 2007

Thanks Cal.

I logged on this morning (9 AM, EST), and everything seems to be working
again.

Tom


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:cla7v2tnt6848uah6bj1p698qnmen9faht[at]4ax.com...
- quote -

> In microsoft.public.money, Tom_0127 wrote:
> > I've been using Money 2007 with no problems until today. Now when I try
> > to
> > start the program I enter my email address and password on the first
> > screen
> > and get an error message: "The email address or password is incorrect.
> > Please try again".

> I have an update. Microsoft has determined that the problem is only
> for Money 2007. They will be working the issue. Check back later.
> Don't reset or change your password in the interval.



  #18  
Old 03-11-2007, 09:55 AM
Bob Peel, MVP
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Posts: n/a
Default Re: HELP - Can't log on to Money 2007

I would recommend that you don't complicate matters by adding more
variables. Check back here for updates.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.


I do not respond to any emails that I have not specifically asked for.

"John T" <JohnT[at]discussions.microsoft.com> wrote in message
news:B1D2A18E-AEB1-4998-A2D2-D8DA73FD6B75[at]microsoft.com...
- quote -

> For those of us that have already changed our password, are we just going
> to
> be hosed? What if I change my password back to what it was before?
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Tom_0127 wrote:
> > > > I've been using Money 2007 with no problems until today. Now when I try
> > > to
> > > start the program I enter my email address and password on the first
> > > screen
> > > and get an error message: "The email address or password is incorrect.
> > > Please try again".
> > > I have an update. Microsoft has determined that the problem is only

> > for Money 2007. They will be working the issue. Check back later.
> > Don't reset or change your password in the interval.

>

  #17  
Old 03-11-2007, 09:23 AM
John T
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Posts: n/a
Default Re: HELP - Can't log on to Money 2007

For those of us that have already changed our password, are we just going to
be hosed? What if I change my password back to what it was before?

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Tom_0127 wrote:
> > I've been using Money 2007 with no problems until today. Now when I try to
> > start the program I enter my email address and password on the first screen
> > and get an error message: "The email address or password is incorrect.
> > Please try again".

> I have an update. Microsoft has determined that the problem is only
> for Money 2007. They will be working the issue. Check back later.
> Don't reset or change your password in the interval.

  #16  
Old 03-11-2007, 07:45 AM
e
Guest
 
Posts: n/a
Default Re: HELP - Can't log on to Money 2007

i had the same problem. unfortunately i tried changing my password before i
checked here. i bet this is due to the DST time adjustment. at least i feel
better knowing it's not just me. thanks, cal learner.


"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Tom_0127 wrote:
> > I've been using Money 2007 with no problems until today. Now when I try to
> > start the program I enter my email address and password on the first screen
> > and get an error message: "The email address or password is incorrect.
> > Please try again".

> I have an update. Microsoft has determined that the problem is only
> for Money 2007. They will be working the issue. Check back later.
> Don't reset or change your password in the interval.

  #15  
Old 03-11-2007, 06:52 AM
vtboy64
Guest
 
Posts: n/a
Default Re: HELP - Can't log on to Money 2007



"smokiibear" wrote:

- quote -

> I have the same problem. If i check "I want to sign into money
> directly..." I can login to my money file, without the online
> services.
> Same problem here. Cannot even sign into microsoft money. Frustrating!

  #14  
Old 03-11-2007, 06:08 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: HELP - Can't log on to Money 2007

In microsoft.public.money, Tom_0127 wrote:

- quote -

> I've been using Money 2007 with no problems until today. Now when I try to
> start the program I enter my email address and password on the first screen
> and get an error message: "The email address or password is incorrect.
> Please try again".


I have an update. Microsoft has determined that the problem is only
for Money 2007. They will be working the issue. Check back later.
Don't reset or change your password in the interval.
  #13  
Old 03-11-2007, 05:26 AM
mooredan@gmail.com
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Posts: n/a
Default Re: HELP - Can't log on to Money 2007

+1

  #12  
Old 03-11-2007, 05:22 AM
smokiibear
Guest
 
Posts: n/a
Default Re: HELP - Can't log on to Money 2007

I have the same problem. If i check "I want to sign into money
directly..." I can login to my money file, without the online
services.


  #11  
Old 03-11-2007, 04:49 AM
bewildered
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Posts: n/a
Default Re: HELP - Can't log on to Money 2007

Cal - that's pretty lame help. Maybe I'm frustrated since it seems the last
decent version of Money was in 2004 - we just want the damn software to work!

So it seems we're all having the same problem, and for the record:

- Try logging into Money with online support, not working
- Can log in to Windows LIVE with credentials, no problem
- Can log in to MSN Bill Pay, no problems
- Can log in to Money, *NO* online support, works just fine

....as soon as I try to synchronize, is where there are problems.

I wonder if Quicken is having the same problem??

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Tom_0127 wrote:
> > I've been using Money 2007 with no problems until today. Now when I try to
> > start the program I enter my email address and password on the first screen
> > and get an error message: "The email address or password is incorrect.
> > Please try again".
> > > In desperation, I clicked the "forgot your password?" link, received a web

> > link to reset my password, which I did. Yet when I start Money, I STILL get
> > the same error message.
> > > So what's the problem? How can I connect and be able to use all online

> > services? Thanks.
> > I don't know what the problem might be, but I suggest anybody else

> to not change/reset the password.
> Try the access later, maybe Monday.

  #10  
Old 03-11-2007, 04:23 AM
Vadim Rapp
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Posts: n/a
Default Re: HELP - Can't log on to Money 2007

t> My money is on what Modaddy said. I bet the authentication server is
t> down (I can't login either).

I think you'd lose, since I can successfully login to passport with the same
l/p that does not work in Money.


  #9  
Old 03-11-2007, 04:14 AM
jayprofit@gmail.com
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Posts: n/a
Default Re: HELP - Can't log on to Money 2007

I'm having the same problem, I tried resetting my password, but it
still does not work. I can however log into MS Live ID.


 

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