On Wed, 14 Feb 2007 22:41:44 -0500, Ron Rosenfeld <ronrosenfeld[at]nospam.orgwrote:

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I guess you've got it working. I have found that sometimes some programs can
interfere with the proper installation of Money. That may have been what you
ran in to.


--ron

On 14 Feb 2007 19:04:43 -0800, "jsmorris" <jsmorris[at]gmail.com> wrote:

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I would suggest the following re-installation routine.

1. Do a "clean boot" using msconfig to disable everything except Microsoft
Services as described in that article.

2. Then do a complete uninstall of Money 2007 and reinstall of Money as
described at http://support.microsoft.com/kb/895866

Good luck!


--ron

Ok...I reinstalled money, it updated itself to sp2 and now the
customizing of reports...WORKS!

I am not sure I liked that I had to reinstall, but it is working.

thanks for everyone's help.


On Feb 14, 8:04 pm, "jsmorris" <jsmor...[at]gmail.com> wrote:
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I just got done with your suggestions...thanks by the way.

The sample.mny file exhibits the same problem. Walking through the
clean boot sequence, again still cannot get customized reports.

I guess my last resort is to re-install money.

thanks again for the help

On Feb 14, 5:27 am, Ron Rosenfeld <ronrosenf...[at]nospam.org> wrote:
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On 13 Feb 2007 22:03:32 -0800, "jsmorris" <jsmorris[at]gmail.com> wrote:

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Did you try the sample.mny file?

Did you try the clean boot technique?


--ron

Cal,

I tried both of your suggestion with no success. The repairing of the
money report indicated no problems.

Thanks for the suggestions.

Jason

On Feb 12, 8:13 am, Cal Learner-- MVP <via_newsgr...[at]please.tnxwrote:
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In microsoft.public.money, Ron Rosenfeld wrote:

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Some other things that I would try would be
Tools-> Settings-> ReportSettings-> ResetReports,
and also consider File-> RepairMoneyFile-> StandardFileRepair level 1.

On 11 Feb 2007 21:44:07 -0800, "jsmorris" <jsmorris[at]gmail.com> wrote:

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My guess is that this problem might be due either to corruption in your DB, or
to a conflict with another program.

You can perhaps eliminate the former by seeing if you have similar behavior
with sample.mny which should have been installed with your program.

You can eliminate the latter by doing a "clean boot". For Windows XP, see:

http://support.microsoft.com/kb/310353/en-us

and then running Money

--ron

I am getting ready for tax season and wanted to customize my reports,
but no matter what report I choose, Money hangs after I click
Customize... on the left side bar.

MS Money 2007 sp2 (16.0.120.1303) on Win XP Home sp2, etc

After I click the Customize link, I cannot do anything in
Money...nothing is clickable, cannot exit, access menus, nothing. The
only way to get out is to use task manager to kill the program.

Advance Reporting is enabled.

If you just let it sit there, the report with periodically refresh the
data, so something inside money is working.

I have done the standard file repair utility and it detected zero
problems.

As long as I don't choose customize, the reports work just fine. I
really need them customized so that I can choose which accounts to use
in the reports, etc.

Please help!

Jason

PS My search of the web and the MS Money KB didn't turn up anything.