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  #34  
Old 06-01-2007, 04:57 PM
- Bobb -
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Default Re: Fidelity downloads

Just tried it - working fine again - got my div/buy/sell info -
imported into M2004 and m2006 .
Thanks guys.


"- Bobb -" <bobb[at]noemail.123> wrote in message
news:%23%23z7AuSoHHA.588[at]TK2MSFTNGP06.phx.gbl...
- quote -

> "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> news:q49j53lo1iajs7g83p0cavin747u8hbovp[at]4ax.com...
> > In microsoft.public.money, Cal Learner-- MVP wrote:
> > > > Bruce,
> > > > > > > I have M2006 and M2004 - 2004 just expired
> > > > > I think it is more the case that Fidelity messed up the downloads to
> > > Money 2004 only, and doesn't feel like fixing it. Same thing in
> > > effect
> > > tho. They started sending an OFX 2 header but an OFX 1 body on the
> > > downloads to Money 2004. Since Money 2004 itself will be expiring
> > > for downloads, they might be less inclined to fix it than they would
> > > have been. Interestingly, Money 2000 still works fine for the
> > > Fidelity downloads.
> > > I find that the problem where Fidelity was sending an OFX 2 header

> > with an OFX 1 body to Money 2004 now appears to be fixed. It is now
> > an OFX 1 header with an OFX 1 body.

>

  #33  
Old 05-28-2007, 01:24 PM
- Bobb -
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Posts: n/a
Default Re: Fidelity downloads


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:q49j53lo1iajs7g83p0cavin747u8hbovp[at]4ax.com...
- quote -

> In microsoft.public.money, Cal Learner-- MVP wrote:
> > > Bruce,
> > > > > I have M2006 and M2004 - 2004 just expired
> > > I think it is more the case that Fidelity messed up the downloads to

> > Money 2004 only, and doesn't feel like fixing it. Same thing in effect
> > tho. They started sending an OFX 2 header but an OFX 1 body on the
> > downloads to Money 2004. Since Money 2004 itself will be expiring
> > for downloads, they might be less inclined to fix it than they would
> > have been. Interestingly, Money 2000 still works fine for the
> > Fidelity downloads.

> I find that the problem where Fidelity was sending an OFX 2 header
> with an OFX 1 body to Money 2004 now appears to be fixed. It is now
> an OFX 1 header with an OFX 1 body.

Excellent - I just tried it again and m2004 downloaded my balances. I've
had no recent activity but will try after first of month and see if div
postings work again - thanks for the update.

  #32  
Old 05-27-2007, 03:33 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Fidelity dowloads

In microsoft.public.money, Cal Learner-- MVP wrote:

- quote -

> > news:uHMdd4jkHHA.492[at]TK2MSFTNGP04.phx.gbl...
> > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> > > news:3d4243l6tn2400b5nf49e88bu4ev2f9ari[at]4ax.com...
> > > > You might try avoiding doing your updating from midnight eastern
> > > > time for the next couple hours.
> > > > > My usual update time is 5-6 pm cst.
> > > > > Bruce.
> > > > > > Bruce,
> > > I have M2006 and M2004 - 2004 just expired

> I think it is more the case that Fidelity messed up the downloads to
> Money 2004 only, and don't feel like fixing it. Same thing in effect
> tho. They started sending an OFX 2 header but an OFX 1 body on the
> downloads to Money 2004. Since Money 2004 itself will be expiring
> for downloads, they might be less inclined to fix it than they would
> have been. Interestingly, Money 2000 still works fine for the
> Fidelity downloads.



I find that the problem where Fidelity was sending an OFX 2 header
with an OFX 1 body to Money 2004 now appears to be fixed. It is now
an OFX 1 header with an OFX 1 body.

  #31  
Old 05-12-2007, 09:43 PM
- Bobb -
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Posts: n/a
Default Re: Fidelity dowkiads

typo - s/b
http://support.microsoft.com/kb/911941

Also see Cal Learner's (5/4) reply to me in:
Re: M2004 / Fidelity dropped support



"Money 2005 User" <Money2005User[at]discussions.microsoft.com> wrote in
message news:040B116B-47B4-4D25-B5EA-C992E780A782[at]microsoft.com...
- quote -

> Well my case with Microsoft about this issue hasn't gone anywhere.
> And I've
> already contacted Fidelity. If I see anything is the logs I'll post
> it.
> Here is Microsoft's reply....
> "Unfortunately the data that is coming in to the Money program is
> being
> provided by Fidelity. If all the information is not coming in you can
> try
> contacting them. The other option is to follow the steps in the
> article below:
> http://support.micrsoft.com/kb/911941
> This article will help you to access the OFX logs coming in to the
> Money
> program from your financial institution."


  #30  
Old 05-12-2007, 06:58 PM
Money 2005 User
Guest
 
Posts: n/a
Default Re: Fidelity dowkiads

Well my case with Microsoft about this issue hasn't gone anywhere. And I've
already contacted Fidelity. If I see anything is the logs I'll post it.
Here is Microsoft's reply....

"Unfortunately the data that is coming in to the Money program is being
provided by Fidelity. If all the information is not coming in you can try
contacting them. The other option is to follow the steps in the article below:

http://support.micrsoft.com/kb/911941

This article will help you to access the OFX logs coming in to the Money
program from your financial institution."
  #29  
Old 05-10-2007, 03:33 PM
- Bobb -
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Posts: n/a
Default Re: M2007 Fidelity downloads


"Bruce." <noone[at]nowhere.com> wrote in message
<snipped> I haven't had any brokerage trades in a long time. In my case, the
- quote -

> missing transactions are dividend and capital gains distributions.
> The missing shares triggers Add Shares.
> Bruce.


The funds are Fidelity funds ? or doesn't matter ? On my non-Fidelity
funds it takes 3 days to settle / download the info - even for reinv
div's. ( That's what I meant by brokerage. I've got a few of third
party funds and it takes a few days.) I have M2006 and don't download
statements everyday - just ' update prices' so maybe why I don't see
your problem.

My last suggestion - to know that it's not your file... ( To be sure
that the " enter transactions in register" field is 'really working' )
.... In Tools- settings - Online service settings, maybe note your
current settings, turn them all off, exit money ( to write those changes
to online settings), Reopen Money, change back/ exit. Reopen. Update.

Good luck.

  #28  
Old 05-10-2007, 02:48 PM
Bruce.
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Default Re: Fidelity dowloads

"- Bobb -" <bobb[at]noemail.123> wrote in message
news:uUOBPqwkHHA.4644[at]TK2MSFTNGP03.phx.gbl...
- quote -

> I have M2006 and M2004 - 2004 just expired and M2006 still live.
> Both worked fine with Fidelity.I seem to be the exception though, huh ?


I'm using 2007.

- quote -

> Do you download your account data every day ?

Yes.

- quote -

> How about if no activity in your account, for a few days, you just "
> Update prices" rather than 'download statement'?


I always do a Update Now account download. Almost never a Update Prices.

- quote -

> Brokerage trades take 3 days to settle, so I'm surprised that it "noticed"
> share difference next day and tried to 'remove shares'.


I haven't had any brokerage trades in a long time. In my case, the missing
transactions are dividend and capital gains distributions. The missing
shares triggers Add Shares.

- quote -

> DID you create a new (empty) account and download last 90 days into that
> as suggested earlier ? Last 90 days come down OK, or still issues after
> that ?


My Money account for Fidelilty was created in 1998 using whatever version of
Money was current then. It's been Update Now ever since then.

- quote -

> Fidelity FAQ's:

I didn't see anything there that would explain intermittent missing
transactions.

Bruce.


  #27  
Old 05-10-2007, 02:16 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Fidelity dowloads

In microsoft.public.money, - Bobb - wrote:

- quote -

> "Bruce." <noone[at]nowhere.com> wrote in message
> news:uHMdd4jkHHA.492[at]TK2MSFTNGP04.phx.gbl...
> > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> > news:3d4243l6tn2400b5nf49e88bu4ev2f9ari[at]4ax.com...
> > > You might try avoiding doing your updating from midnight eastern
> > > time for the next couple hours.
> > > My usual update time is 5-6 pm cst.
> > > Bruce.
> > > Bruce,

> I have M2006 and M2004 - 2004 just expired


I think it is more the case that Fidelity messed up the downloads to
Money 2004 only, and don't feel like fixing it. Same thing in effect
tho. They started sending an OFX 2 header but an OFX 1 body on the
downloads to Money 2004. Since Money 2004 itself will be expiring
for downloads, they might be less inclined to fix it than they would
have been. Interestingly, Money 2000 still works fine for the
Fidelity downloads.


- quote -

> and M2006 still live.
> Both worked fine with Fidelity.I seem to be the exception though, huh ?
> Do you download your account data every day ?
> How about if no activity in your account, for a few days, you just "
> Update prices" rather than 'download statement'?
> Brokerage trades take 3 days to settle, so I'm surprised that it
> "noticed" share difference next day and tried to 'remove shares'.
> DID you create a new (empty) account and download last 90 days into that
> as suggested earlier ? Last 90 days come down OK, or still issues after
> that ?
> Fidelity FAQ's:
> http://personal.fidelity.com/account...ing.shtml.cvsr

  #26  
Old 05-10-2007, 01:53 PM
- Bobb -
Guest
 
Posts: n/a
Default Re: Fidelity dowloads


"Bruce." <noone[at]nowhere.com> wrote in message
news:uHMdd4jkHHA.492[at]TK2MSFTNGP04.phx.gbl...
- quote -

> "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> news:3d4243l6tn2400b5nf49e88bu4ev2f9ari[at]4ax.com...
> > You might try avoiding doing your updating from midnight eastern
> > time for the next couple hours.

> My usual update time is 5-6 pm cst.
> Bruce.

Bruce,

I have M2006 and M2004 - 2004 just expired and M2006 still live.
Both worked fine with Fidelity.I seem to be the exception though, huh ?
Do you download your account data every day ?
How about if no activity in your account, for a few days, you just "
Update prices" rather than 'download statement'?
Brokerage trades take 3 days to settle, so I'm surprised that it
"noticed" share difference next day and tried to 'remove shares'.

DID you create a new (empty) account and download last 90 days into that
as suggested earlier ? Last 90 days come down OK, or still issues after
that ?

Fidelity FAQ's:
http://personal.fidelity.com/account...ing.shtml.cvsr




  #25  
Old 05-09-2007, 01:29 PM
Bruce.
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Posts: n/a
Default Re: Fidelity dowkiads

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:3d4243l6tn2400b5nf49e88bu4ev2f9ari[at]4ax.com...
- quote -

> You might try avoiding doing your updating from midnight eastern
> time for the next couple hours.


My usual update time is 5-6 pm cst.

Bruce.


  #24  
Old 05-09-2007, 03:02 AM
Ron Rosenfeld
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Posts: n/a
Default Re: Fidelity dowkiads

On Tue, 8 May 2007 15:23:00 -0700, Money 2005 User
<Money2005User[at]discussions.microsoft.com> wrote:

- quote -

> I am having the exact same problems with Money 2007 and Fidelity. My
> brokerage accounts never consistently download transactions. I do
> consistently get the correct account balances downloaded. It is quite
> frustrating. I always have to login to their website to find my transactions
> and enter them manually.
> I called Fidelity "Electronic Support" just now and they attributed my
> problem to a "database corruption" problem in my Money file. Whatever. By
> his own admission he said that they are only trained to help users with
> initial setup.
> Is there anyway we can wake somebody up who can fix this issue? Should I
> try Money support?


It is not an issue that Money support will be able to fix.

I looked into this a few years ago, and I don't believe the problem has
changed.

The issue has to do with the "system" (Money and Fidelity and OFX) trying to
prevent double downloading. So there is a time hack stored that indicates when
you last downloaded. Subsequent downloads will only pick up data after that
time.

The problem is that Fidelity stores transactions, in your history, that are
there, but not yet "confirmed" or "officially posted" or something like that
until about 3AM. For example, a stock split that took place today will appear
in your history today, but it'll be flagged as being in flux.

If you download when it is in flux, that transaction will not be downloaded,
but your "last time downloaded" will be updated.

When the transaction, on the Fido web site, is no longer in flux, it won't be
downloaded because it will have a time that is prior to your last time
downloaded.

One work around is to not download when you might have transactions in this
"other world" state. I have found that downloading between 3AM-7AM Eastern
time seems to avoid the problem. Although I've still had the rare missed
transaction -- I haven't had the opportunity to ensure it still fits this
pattern.

This issue was discussed with Fido, by me, about four or five years ago. They
said they would "look into it" :-(


--ron
  #23  
Old 05-09-2007, 01:41 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Fidelity dowkiads

In microsoft.public.money, Money 2005 User wrote:

- quote -

> > You might try avoiding doing your updating from midnight eastern
> > time for the next couple hours.
> > > I also would suggest that you not have Money do the AddShares or

> > RemoveShares. That way you would avoid duplicates, plus it would
> > point out later that you need to check the history to resolve the
> > discrepancy.
> > Thanks for the input. Are you saying that I should avoid downloads from

> midnight eastern and for few hours afterwards? (I already do this.) You
> have peaked my curiosity. How does this technique help?


The theory is that they might be in a state of flux around those
times. I don't have a firm knowledge that avoiding those times will
help, I suspect it might. Keep an eye out.


  #22  
Old 05-09-2007, 12:24 AM
Money 2005 User
Guest
 
Posts: n/a
Default Re: Fidelity dowkiads

- quote -

> You might try avoiding doing your updating from midnight eastern
> time for the next couple hours.
> I also would suggest that you not have Money do the AddShares or
> RemoveShares. That way you would avoid duplicates, plus it would
> point out later that you need to check the history to resolve the
> discrepancy.


Thanks for the input. Are you saying that I should avoid downloads from
midnight eastern and for few hours afterwards? (I already do this.) You
have peaked my curiosity. How does this technique help?
  #21  
Old 05-09-2007, 12:13 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Fidelity dowkiads

In microsoft.public.money, Bruce. wrote:

- quote -

> "Money 2005 User" <Money2005User[at]discussions.microsoft.com> wrote in message
> news:BEA3850A-1D1A-4214-A35F-1351B7817085[at]microsoft.com...
> > I am having the exact same problems with Money 2007 and Fidelity. My
> > brokerage accounts never consistently download transactions. I do
> > consistently get the correct account balances downloaded. It is quite
> > frustrating. I always have to login to their website to find my
> > transactions
> > and enter them manually.

> I frequently get missing transactions as well. Missing dividends, short and
> long term capital gains distributions. Money detects the missing shares and
> then does an Add Shares to make up the difference.
> I have to go to the Fidelity history, manually enter the missing
> transactions to the Money register, and then delete the no longer needed Add
> Shares.
> Not always, just sometimes.
> Very irritating.



You might try avoiding doing your updating from midnight eastern
time for the next couple hours.

I also would suggest that you not have Money do the AddShares or
RemoveShares. That way you would avoid duplicates, plus it would
point out later that you need to check the history to resolve the
discrepancy.

  #20  
Old 05-09-2007, 12:06 AM
Money 2005 User
Guest
 
Posts: n/a
Default Re: Fidelity dowkiads

I have opened up a case with Microsoft support regarding this issues. We'll
see if something positive happens.
  #19  
Old 05-08-2007, 10:57 PM
Bruce.
Guest
 
Posts: n/a
Default Re: Fidelity dowkiads

"Money 2005 User" <Money2005User[at]discussions.microsoft.com> wrote in message
news:BEA3850A-1D1A-4214-A35F-1351B7817085[at]microsoft.com...
- quote -

> I am having the exact same problems with Money 2007 and Fidelity. My
> brokerage accounts never consistently download transactions. I do
> consistently get the correct account balances downloaded. It is quite
> frustrating. I always have to login to their website to find my
> transactions
> and enter them manually.


I frequently get missing transactions as well. Missing dividends, short and
long term capital gains distributions. Money detects the missing shares and
then does an Add Shares to make up the difference.

I have to go to the Fidelity history, manually enter the missing
transactions to the Money register, and then delete the no longer needed Add
Shares.

Not always, just sometimes.

Very irritating.

Bruce.


  #18  
Old 05-08-2007, 10:57 PM
Art McClinton
Guest
 
Posts: n/a
Default Re: Fidelity dowkiads

You could try a new account or the sample account with only the Fidelity
account to see if the problem goes away following when you are not using
your account. I occasionally will miss a download, normally a re-invested
dividend but I would not say that I consistently have a problem. Since it
is consistent it should be easy to try a clean account just to see if the
problem remains.

Art
"Money 2005 User" <Money2005User[at]discussions.microsoft.com> wrote in message
news:BEA3850A-1D1A-4214-A35F-1351B7817085[at]microsoft.com...
- quote -

> I am having the exact same problems with Money 2007 and Fidelity. My
> brokerage accounts never consistently download transactions. I do
> consistently get the correct account balances downloaded. It is quite
> frustrating. I always have to login to their website to find my
> transactions
> and enter them manually.
> I called Fidelity "Electronic Support" just now and they attributed my
> problem to a "database corruption" problem in my Money file. Whatever.
> By
> his own admission he said that they are only trained to help users with
> initial setup.
> Is there anyway we can wake somebody up who can fix this issue? Should I
> try Money support?



  #17  
Old 05-08-2007, 10:23 PM
Money 2005 User
Guest
 
Posts: n/a
Default Re: Fidelity dowkiads

I am having the exact same problems with Money 2007 and Fidelity. My
brokerage accounts never consistently download transactions. I do
consistently get the correct account balances downloaded. It is quite
frustrating. I always have to login to their website to find my transactions
and enter them manually.

I called Fidelity "Electronic Support" just now and they attributed my
problem to a "database corruption" problem in my Money file. Whatever. By
his own admission he said that they are only trained to help users with
initial setup.

Is there anyway we can wake somebody up who can fix this issue? Should I
try Money support?
  #16  
Old 04-06-2007, 09:42 PM
chiphi
Guest
 
Posts: n/a
Default Re: Fidelity dowkiads

Funny, good response.

"Bruce." wrote:

- quote -

> "Steve" <sjcohen730[at]aol.com> wrote in message
> news:1171315728.665173.224110[at]j27g2000cwj.googlegroups.com...
> > Unless you are a day trader I don't see the need to download ANY

> investment data from web sites.
> I find your arguments to be compelling so I'm going to uninstall Money and
> do everything by paper and pencil from now on.
> Bruce.

  #15  
Old 02-22-2007, 01:05 AM
Ron Rosenfeld
Guest
 
Posts: n/a
Default Re: Fidelity dowkiads

On Wed, 21 Feb 2007 19:25:57 -0600, "Bruce." <noone[at]nowhere.com> wrote:

- quote -

> "Ron Rosenfeld" <ronrosenfeld[at]nospam.org> wrote in message
> news:2p72t2tn1eikugn2329l6tu9ii93ubqj27[at]4ax.com...
> > BUT, Fido does NOT transactions that have been received but not
> > "officially
> > posted". I forget what they are called. But, if you receive a dividend
> > today,
> > it'll show up today in your account history, with a time stamp of whenever
> > you
> > actually received the dividend. But it won't get sent to you until it is
> > "officially posted", which may be some hours later. However, the time
> > stamp on
> > the transaction doesn't change. So if you have initiated a download while
> > the
> > transaction is in this state of transition, it'll never get downloaded.

> Fidelity did it again,. this time on a stock (same account as the funds).
> I sold a stock yesterday afternoon. The sale was completed yesterday. I
> did my download tonight at 7pm and all I got was a Remove Shares. No Sale
> or other transaction.
> This is a royal PITA because to replace the Remove Shares with a Sell I have
> to manually log on to the Fidelity site and wade through my transaction
> history to get the sale price and commissions.
> I sure wish whoever is at fault would fix it.
> Bruce.


That does seem odd. At the beginning of the year I did many buys and sells --
downloaded the next day and the transactions came through OK.

Have you called Fido's tech support?
--ron
 

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