Money crashes when backing up on Vista

#2 02-04-2007, 02:33 AM

It seems as though Vista will not backup to the money folder in
'Programs'. Once I changed the location to the 'Documents' folder, it
saves my file w/o issue.

Dan wrote:
- quote -

> Ok, I called tech support and while going through different things it
> seemed to work after I:
> 1) First changed the default backup location to the desktop and
> performed a backup there
> 2) Deleted my older backups (made under XP) from the Documents folder
> 3) Moved my default backup location back the Documents folder
> I am not sure if all those steps are necessary or even if they did
> anything but it seems to be working now fine for me. Hope this can
> maybe help someone else.
> -Dan
> "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> news:8oo9s25ecp7unf4mlpkaku5ohsehmnd8vc[at]4ax.com...
> > In microsoft.public.money, Dan wrote:
> > > > I am running Vista Business on my IBM T42p ThinkPad and was able to
> > > install
> > > Money 2007 Deluxe fine but whenever I use the automatic backup on exit
> > > feature (with or without compression) my computer just turns off. If I
> > > disable the backup it will close however. I am not sure what could be
> > > causing this - is anyone else experiencing this issue? Thanks,
> > > I don't know what would cause that. I expect that this would be good
> > to bring to Microsoft's attention.
> > > If you purchased Money retail, I suggest you write down your serial
> > number, and contact Microsoft.
> > http://support.microsoft.com/money/ Enter the serial number as the
> > product ID.

#1 02-03-2007, 08:04 PM

Ok, I called tech support and while going through different things it seemed
to work after I:
1) First changed the default backup location to the desktop and performed a
backup there
2) Deleted my older backups (made under XP) from the Documents folder
3) Moved my default backup location back the Documents folder

I am not sure if all those steps are necessary or even if they did anything
but it seems to be working now fine for me. Hope this can maybe help
someone else.
-Dan

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:8oo9s25ecp7unf4mlpkaku5ohsehmnd8vc[at]4ax.com...
- quote -

> In microsoft.public.money, Dan wrote:
> > I am running Vista Business on my IBM T42p ThinkPad and was able to
> > install
> > Money 2007 Deluxe fine but whenever I use the automatic backup on exit
> > feature (with or without compression) my computer just turns off. If I
> > disable the backup it will close however. I am not sure what could be
> > causing this - is anyone else experiencing this issue? Thanks,
> I don't know what would cause that. I expect that this would be good
> to bring to Microsoft's attention.
> If you purchased Money retail, I suggest you write down your serial
> number, and contact Microsoft.
> http://support.microsoft.com/money/ Enter the serial number as the
> product ID.

02-03-2007, 06:33 PM

In microsoft.public.money, Dan wrote:

- quote -

> I am running Vista Business on my IBM T42p ThinkPad and was able to install
> Money 2007 Deluxe fine but whenever I use the automatic backup on exit
> feature (with or without compression) my computer just turns off. If I
> disable the backup it will close however. I am not sure what could be
> causing this - is anyone else experiencing this issue? Thanks,

I don't know what would cause that. I expect that this would be good
to bring to Microsoft's attention.

If you purchased Money retail, I suggest you write down your serial
number, and contact Microsoft.
http://support.microsoft.com/money/ Enter the serial number as the
product ID.

#-1 02-03-2007, 05:33 PM

I am running Vista Business on my IBM T42p ThinkPad and was able to install
Money 2007 Deluxe fine but whenever I use the automatic backup on exit
feature (with or without compression) my computer just turns off. If I
disable the backup it will close however. I am not sure what could be
causing this - is anyone else experiencing this issue? Thanks,
-Dan

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