Can't update credit card after SP2

#1 01-28-2007, 03:38 PM

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:050nr21u53bqlu2n86jtsuntm0ffpacpk7[at]4ax.com...
- quote -

> In microsoft.public.money, jj wrote:
> > I have Money 2007 Premier and XP SP2.
> > > Before updating Money, I could pull info from two Capital One accounts.
> > Now,
> > both fail, usually with no info other than suggestions to try again or
> > contact customer service. However, on the last try, one account was
> > reported
> > as having trouble at the 'bank'. I found a somewhat relevant article in
> > on-line help but can't get back to it. It did mention repairing the file;
> > I
> > tried this and it reported no errors in the file.
> Check that the SSL2 protocol is enabled. That checkbox may be in
> IE Tools-> InternetOptions-> Advanced.
> If you are having trouble with Windows LiveID after Money install,
> reboot the computer and try signing in again.
> If still no go, in IE, I would go to
> Tools-> InternetOptions-> Security-> TrustedSites-> Sites list and
> uncheck "Require server verification... ". In the trusted sites
> list I would add these:
> moneycentral.msn.com
> fdl.microsoft.com
> passport.com
> passport.net
> login.live.com
> g.msn.com
> money://

Thanks for the tips, but it still doesn't work. I've been getting messages
that there is a problem with the bank (their website shows new
transactions), but also messages that the update is complete, but nothing
happened. Very confusing.

01-27-2007, 03:43 PM

In microsoft.public.money, jj wrote:

- quote -

> I have Money 2007 Premier and XP SP2.
> Before updating Money, I could pull info from two Capital One accounts. Now,
> both fail, usually with no info other than suggestions to try again or
> contact customer service. However, on the last try, one account was reported
> as having trouble at the 'bank'. I found a somewhat relevant article in
> on-line help but can't get back to it. It did mention repairing the file; I
> tried this and it reported no errors in the file.

Check that the SSL2 protocol is enabled. That checkbox may be in
IE Tools-> InternetOptions-> Advanced.

If you are having trouble with Windows LiveID after Money install,
reboot the computer and try signing in again.

If still no go, in IE, I would go to
Tools-> InternetOptions-> Security-> TrustedSites-> Sites list and
uncheck "Require server verification... ". In the trusted sites
list I would add these:

moneycentral.msn.com
fdl.microsoft.com
passport.com
passport.net
login.live.com
g.msn.com
money://

#-1 01-27-2007, 01:08 PM

I have Money 2007 Premier and XP SP2.

Before updating Money, I could pull info from two Capital One accounts. Now,
both fail, usually with no info other than suggestions to try again or
contact customer service. However, on the last try, one account was reported
as having trouble at the 'bank'. I found a somewhat relevant article in
on-line help but can't get back to it. It did mention repairing the file; I
tried this and it reported no errors in the file.

Thanks for any suggestions.

John

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