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  #6  
Old 04-05-2007, 11:06 PM
Joaneee
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Posts: n/a
Default Re: Cannot log into Money 2005?

Thank you Cal!!
Must have been the SSL2.0 thing; I changed that and now it works. I can't
thank you enough!
--
Joaneee


"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Joaneee wrote:
> > Like Byron, I get the "sign-in info could not be verified" message. Have
> > tried Every Single Thing in KB891338 to no avail.
> > My situation is this: I have one old XP desktop, and a new Vista laptop and
> > Vista desktop. Money 2005 installed fine and works fine on the Vista laptop.
> > I am now trying to set up the Vista desktop so I can get rid of the old
> > desktop. And I am encountering this issue with Money.
> > > I might add that I can still sign in on both the old desktop and the new

> > laptop.

> Do you have the same Passport/LiveID on those other machines? If
> not, it could be a temporary situation as they are migrating
> accounts. See
> http://articles.moneycentral.msn.com...orkstatus.aspx
> If this problem has been going on for more than a few hours, then
> check these:
> See http://support.microsoft.com/kb/929427 and apply that update.
> Check that the SSL2 protocol is enabled. That checkbox may be in
> IE Tools-> InternetOptions-> Advanced.
> If you are having trouble with Windows LiveID after Money install,
> reboot the computer and try signing in again.
> If still no go, in IE, I would go to
> Tools-> InternetOptions-> Security-> TrustedSites-> Sites list and
> uncheck "Require server verification... ". In the trusted sites
> list I would add these:
> moneycentral.msn.com
> fdl.microsoft.com
> passport.com
> passport.net
> login.live.com
> g.msn.com
> money://

  #5  
Old 04-05-2007, 09:05 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Cannot log into Money 2005?

In microsoft.public.money, Joaneee wrote:

- quote -

> Like Byron, I get the "sign-in info could not be verified" message. Have
> tried Every Single Thing in KB891338 to no avail.
> My situation is this: I have one old XP desktop, and a new Vista laptop and
> Vista desktop. Money 2005 installed fine and works fine on the Vista laptop.
> I am now trying to set up the Vista desktop so I can get rid of the old
> desktop. And I am encountering this issue with Money.
> I might add that I can still sign in on both the old desktop and the new
> laptop.


Do you have the same Passport/LiveID on those other machines? If
not, it could be a temporary situation as they are migrating
accounts. See
http://articles.moneycentral.msn.com...orkstatus.aspx

If this problem has been going on for more than a few hours, then
check these:

See http://support.microsoft.com/kb/929427 and apply that update.

Check that the SSL2 protocol is enabled. That checkbox may be in
IE Tools-> InternetOptions-> Advanced.

If you are having trouble with Windows LiveID after Money install,
reboot the computer and try signing in again.

If still no go, in IE, I would go to
Tools-> InternetOptions-> Security-> TrustedSites-> Sites list and
uncheck "Require server verification... ". In the trusted sites
list I would add these:

moneycentral.msn.com
fdl.microsoft.com
passport.com
passport.net
login.live.com
g.msn.com
money://

  #4  
Old 04-05-2007, 08:52 PM
Joaneee
Guest
 
Posts: n/a
Default Re: Cannot log into Money 2005?

Like Byron, I get the "sign-in info could not be verified" message. Have
tried Every Single Thing in KB891338 to no avail.
My situation is this: I have one old XP desktop, and a new Vista laptop and
Vista desktop. Money 2005 installed fine and works fine on the Vista laptop.
I am now trying to set up the Vista desktop so I can get rid of the old
desktop. And I am encountering this issue with Money.

I might add that I can still sign in on both the old desktop and the new
laptop.

Is there any new info on this issue that might help?
--
Joaneee


"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Byron Followell wrote:
> > Thanks for the reply Cal. I have no intention of changing anything on my end.
> > I see no status issues that I feel might cause the problem I'm experiencing
> > and I've already ran through every fix in the other link you sent including
> > the complete uninstall and reinstall of Money 2005. Nothing has made any
> > difference whatsoever. I'm still stuck not being able to do anything online
> > with my Money files. I've even went back to older backups to see if there was
> > something wrong but they have the same issue.

> You could try reverting to IE6, or changing some things in IE7. Did
> your symptoms perhaps appear when you went to IE7?
> > > - Byron
> > > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Byron Followell wrote:
> > > > > > I've been using Money 2005 Deluxe for a few years now and haven't experienced
> > > > any major problems until now. As everyone knows, you cannot do any online
> > > > banking, regardless of whether you use Microsoft's bill payment service, your
> > > > banks, or whatever, without having a Passport account and signing in. Well, I
> > > > can no longer sign in. I can only log into my file by signing in offline.
> > > > This just started this morning. Upon attempting to sign in I almost
> > > > immediately get an error that says "Your sign-in information could not be
> > > > verified. Go online or select the Work offline check box, and then reenter
> > > > your sign-in information." This allows me to access my accounts and enter
> > > > checks and look at balances but I can't update my information or pay bills
> > > > online which is how I pay 80% of my bills. This is a major issue for me
> > > > currently and I have no idea what has caused it or how to fix it. My Internet
> > > > access is up. I can check email and surf the web with no problems whatsoever.
> > > > Money is the only application having any problems. Has anyone else ever
> > > > experienced anything like this or have any idea how to fix it? Thanks in
> > > > advance.
> > > > > I would say that what you don't want to do is to change your
> > > Passport or password at this point. That could cause problems that
> > > might continue after some temporary condition passes.
> > > > > See http://support.microsoft.com/kb/891338/en-us
> > > > > > > Check http://articles.moneycentral.msn.com...orkstatus.aspx
> > > for any status things that might apply. If nothing yet, check later.
> > > > > While you are thinking about it, make an extra copy of your latest
> > > backup file onto other media such as a USB flash drive.
> > > >
  #3  
Old 01-27-2007, 10:39 PM
Byron Followell
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Posts: n/a
Default Re: Cannot log into Money 2005?

No. I've been using IE7 for a couple of months now and used Money 2005 many,
many times since I started using IE7. I've never experienced any problems
until now. As a matter of fact, I was just using my Money file last night and
everything was fine then. I exited normally and experienced no problems
whatsoever. As far as I know, there have been absolutely no changes to my
system since that time. It is all very strange.

Again, the only issue is that I cannot logon using my Passport ID. I can
logon offline without problem but that doesn't help me pay my bills or update
my file.

- Byron


"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Byron Followell wrote:
> > Thanks for the reply Cal. I have no intention of changing anything on my end.
> > I see no status issues that I feel might cause the problem I'm experiencing
> > and I've already ran through every fix in the other link you sent including
> > the complete uninstall and reinstall of Money 2005. Nothing has made any
> > difference whatsoever. I'm still stuck not being able to do anything online
> > with my Money files. I've even went back to older backups to see if there was
> > something wrong but they have the same issue.

> You could try reverting to IE6, or changing some things in IE7. Did
> your symptoms perhaps appear when you went to IE7?
> > > - Byron
> > > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Byron Followell wrote:
> > > > > > I've been using Money 2005 Deluxe for a few years now and haven't experienced
> > > > any major problems until now. As everyone knows, you cannot do any online
> > > > banking, regardless of whether you use Microsoft's bill payment service, your
> > > > banks, or whatever, without having a Passport account and signing in. Well, I
> > > > can no longer sign in. I can only log into my file by signing in offline.
> > > > This just started this morning. Upon attempting to sign in I almost
> > > > immediately get an error that says "Your sign-in information could not be
> > > > verified. Go online or select the Work offline check box, and then reenter
> > > > your sign-in information." This allows me to access my accounts and enter
> > > > checks and look at balances but I can't update my information or pay bills
> > > > online which is how I pay 80% of my bills. This is a major issue for me
> > > > currently and I have no idea what has caused it or how to fix it. My Internet
> > > > access is up. I can check email and surf the web with no problems whatsoever.
> > > > Money is the only application having any problems. Has anyone else ever
> > > > experienced anything like this or have any idea how to fix it? Thanks in
> > > > advance.
> > > > > I would say that what you don't want to do is to change your
> > > Passport or password at this point. That could cause problems that
> > > might continue after some temporary condition passes.
> > > > > See http://support.microsoft.com/kb/891338/en-us
> > > > > > > Check http://articles.moneycentral.msn.com...orkstatus.aspx
> > > for any status things that might apply. If nothing yet, check later.
> > > > > While you are thinking about it, make an extra copy of your latest
> > > backup file onto other media such as a USB flash drive.
> > > >
  #2  
Old 01-27-2007, 07:30 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Cannot log into Money 2005?

In microsoft.public.money, Byron Followell wrote:

- quote -

> Thanks for the reply Cal. I have no intention of changing anything on my end.
> I see no status issues that I feel might cause the problem I'm experiencing
> and I've already ran through every fix in the other link you sent including
> the complete uninstall and reinstall of Money 2005. Nothing has made any
> difference whatsoever. I'm still stuck not being able to do anything online
> with my Money files. I've even went back to older backups to see if there was
> something wrong but they have the same issue.


You could try reverting to IE6, or changing some things in IE7. Did
your symptoms perhaps appear when you went to IE7?

- quote -

> - Byron
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Byron Followell wrote:
> > > > I've been using Money 2005 Deluxe for a few years now and haven't experienced
> > > any major problems until now. As everyone knows, you cannot do any online
> > > banking, regardless of whether you use Microsoft's bill payment service, your
> > > banks, or whatever, without having a Passport account and signing in. Well, I
> > > can no longer sign in. I can only log into my file by signing in offline.
> > > This just started this morning. Upon attempting to sign in I almost
> > > immediately get an error that says "Your sign-in information could not be
> > > verified. Go online or select the Work offline check box, and then reenter
> > > your sign-in information." This allows me to access my accounts and enter
> > > checks and look at balances but I can't update my information or pay bills
> > > online which is how I pay 80% of my bills. This is a major issue for me
> > > currently and I have no idea what has caused it or how to fix it. My Internet
> > > access is up. I can check email and surf the web with no problems whatsoever.
> > > Money is the only application having any problems. Has anyone else ever
> > > experienced anything like this or have any idea how to fix it? Thanks in
> > > advance.
> > > I would say that what you don't want to do is to change your

> > Passport or password at this point. That could cause problems that
> > might continue after some temporary condition passes.
> > > See http://support.microsoft.com/kb/891338/en-us
> > > > Check http://articles.moneycentral.msn.com...orkstatus.aspx

> > for any status things that might apply. If nothing yet, check later.
> > > While you are thinking about it, make an extra copy of your latest

> > backup file onto other media such as a USB flash drive.
> >
  #1  
Old 01-27-2007, 07:20 PM
Byron Followell
Guest
 
Posts: n/a
Default Re: Cannot log into Money 2005?

Thanks for the reply Cal. I have no intention of changing anything on my end.
I see no status issues that I feel might cause the problem I'm experiencing
and I've already ran through every fix in the other link you sent including
the complete uninstall and reinstall of Money 2005. Nothing has made any
difference whatsoever. I'm still stuck not being able to do anything online
with my Money files. I've even went back to older backups to see if there was
something wrong but they have the same issue.

- Byron


"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Byron Followell wrote:
> > I've been using Money 2005 Deluxe for a few years now and haven't experienced
> > any major problems until now. As everyone knows, you cannot do any online
> > banking, regardless of whether you use Microsoft's bill payment service, your
> > banks, or whatever, without having a Passport account and signing in. Well, I
> > can no longer sign in. I can only log into my file by signing in offline.
> > This just started this morning. Upon attempting to sign in I almost
> > immediately get an error that says "Your sign-in information could not be
> > verified. Go online or select the Work offline check box, and then reenter
> > your sign-in information." This allows me to access my accounts and enter
> > checks and look at balances but I can't update my information or pay bills
> > online which is how I pay 80% of my bills. This is a major issue for me
> > currently and I have no idea what has caused it or how to fix it. My Internet
> > access is up. I can check email and surf the web with no problems whatsoever.
> > Money is the only application having any problems. Has anyone else ever
> > experienced anything like this or have any idea how to fix it? Thanks in
> > advance.

> I would say that what you don't want to do is to change your
> Passport or password at this point. That could cause problems that
> might continue after some temporary condition passes.
> See http://support.microsoft.com/kb/891338/en-us
> Check http://articles.moneycentral.msn.com...orkstatus.aspx
> for any status things that might apply. If nothing yet, check later.
> While you are thinking about it, make an extra copy of your latest
> backup file onto other media such as a USB flash drive.

 
Old 01-27-2007, 04:52 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Cannot log into Money 2005?

In microsoft.public.money, Byron Followell wrote:

- quote -

> I've been using Money 2005 Deluxe for a few years now and haven't experienced
> any major problems until now. As everyone knows, you cannot do any online
> banking, regardless of whether you use Microsoft's bill payment service, your
> banks, or whatever, without having a Passport account and signing in. Well, I
> can no longer sign in. I can only log into my file by signing in offline.
> This just started this morning. Upon attempting to sign in I almost
> immediately get an error that says "Your sign-in information could not be
> verified. Go online or select the Work offline check box, and then reenter
> your sign-in information." This allows me to access my accounts and enter
> checks and look at balances but I can't update my information or pay bills
> online which is how I pay 80% of my bills. This is a major issue for me
> currently and I have no idea what has caused it or how to fix it. My Internet
> access is up. I can check email and surf the web with no problems whatsoever.
> Money is the only application having any problems. Has anyone else ever
> experienced anything like this or have any idea how to fix it? Thanks in
> advance.


I would say that what you don't want to do is to change your
Passport or password at this point. That could cause problems that
might continue after some temporary condition passes.

See http://support.microsoft.com/kb/891338/en-us


Check http://articles.moneycentral.msn.com...orkstatus.aspx
for any status things that might apply. If nothing yet, check later.

While you are thinking about it, make an extra copy of your latest
backup file onto other media such as a USB flash drive.

  #-1  
Old 01-27-2007, 02:02 PM
Byron Followell
Guest
 
Posts: n/a
Default Cannot log into Money 2005?

I've been using Money 2005 Deluxe for a few years now and haven't experienced
any major problems until now. As everyone knows, you cannot do any online
banking, regardless of whether you use Microsoft's bill payment service, your
banks, or whatever, without having a Passport account and signing in. Well, I
can no longer sign in. I can only log into my file by signing in offline.
This just started this morning. Upon attempting to sign in I almost
immediately get an error that says "Your sign-in information could not be
verified. Go online or select the Work offline check box, and then reenter
your sign-in information." This allows me to access my accounts and enter
checks and look at balances but I can't update my information or pay bills
online which is how I pay 80% of my bills. This is a major issue for me
currently and I have no idea what has caused it or how to fix it. My Internet
access is up. I can check email and surf the web with no problems whatsoever.
Money is the only application having any problems. Has anyone else ever
experienced anything like this or have any idea how to fix it? Thanks in
advance.

Sincerely,
- Byron Followell

 

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