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  #12  
Old 02-05-2007, 07:17 PM
wizard_chef
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Default Re: Don't Get Money 2007

BB, say more. I am between the rock and a very hard place. I dowloaded '07
and installed it, which removed my Money '05. Now it refuses to install the
update that is downloads at the end of installation. Won't go through that
here .. it's on other threads elsewhere.

It seems my only option now is to move to Quicken, which I left for Money
about 5 years back because of zero support and a very buggy internet update
protocol.

What's keeping you away from Quicken?

"BB" wrote:

- quote -

> Dear Lisa:
> Go to the Quicken forum. I'm there EVERY day. I left Money 07 to go to
> Quicken 07 and now I'm running BOTH until my Quicken refund time period gets
> closer and my Money trial expires. Quicken has A LOT of problems with its
> newest version also. If you don't use online banking, you'll probably be
> fine. Otherwise, the grass just may SEEM greener..
> BB
> "Lisa" <Lisa[at]discussions.microsoft.com> wrote in message
> news:599164FA-86CA-487D-9211-747B28103211[at]microsoft.com...
> > I have worked 18 days trying to get this to work. Every time I fix one
> > problem another occurs. I am still not able to use M07. I have searched
> > all
> > of the support site and have done everything. I now give up. Microsoft
> > want
> > to charge me more money for help. Forget this. They have put out a faulty
> > product. If you don't believe me, read all the posts here of others having
> > problems. I am going to delete this program and go back to Quicken.
> > > Thanks but no thanks microsoft

  #11  
Old 02-03-2007, 12:51 AM
wizard_chef
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Default RE: Don't Get Money 2007

I have a similar problem trying to get Money 2007 to install properly. I have
used 2005 for several years, no problem. Everything goes well except the
update that needs to be downloaded and installed will not install. I have
done everything Kevin has suggested, done a clean boot with all services off
except MS, still won't install. It downloads (takes about 5 min), then it
says it cannot install with zero diagnostics. Anyone else have this problem,
and if so, how was it solved?

It has deleted my 2005, so I am in limbo right now. 2007 runs OK, but the
message suggests that without the update it is a dangerous situation. Anyone
know what is in this update?

Have been on chat tech help and the phone, nothing works so far. any
suggestions out there?

"dakodybear" wrote:

- quote -

> I cannot get SP2 to update. Tried everything Tech Support suggested.
> Removed and reinstalled Money 2006. Don't have the time to troubleshoot MS
> problems.
> "Lisa" wrote:
> > I have worked 18 days trying to get this to work. Every time I fix one
> > problem another occurs. I am still not able to use M07. I have searched all
> > of the support site and have done everything. I now give up. Microsoft want
> > to charge me more money for help. Forget this. They have put out a faulty
> > product. If you don't believe me, read all the posts here of others having
> > problems. I am going to delete this program and go back to Quicken.
> > > Thanks but no thanks microsoft

  #10  
Old 01-28-2007, 10:37 PM
Dick Watson
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Default Re: Don't Get Money 2007

Well, then. Good luck.

"Lisa" <Lisa[at]discussions.microsoft.com> wrote in message
news:2AC5A2F9-C26F-4056-AC12-FB1F783954F7[at]microsoft.com...
- quote -

> I'm staying with Quicken.


  #9  
Old 01-28-2007, 05:08 PM
Lisa
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Posts: n/a
Default Re: Don't Get Money 2007

I've turned off the firewall,, virus protection and privacy of Mcafee. My
windows firewall was off. I was able to download SP2. I've had my computer
for a year and Money did not come installed. I did go ahead and got Quicken
2007 and it is running like a pro, even when I converted my old file. I guess
there's really nothing else to do. I'm staying with Quicken.

"Dick Watson" wrote:

- quote -

> The Money 07 app came pre-installed on a Dell machine?
> If you have no accounts setup for online banking and it hangs trying to go
> online at startup, this is not an "updating accounts" problem. Money does
> try to reach out and touch the 'net at startup to get its own new ads and
> updated stock quotes and to find any patches to Money itself. There are many
> things that screw this up like firewall software and uncooperative settings
> in IE security for internet zones and so forth. There have been lots of
> threads on the subject and lots of solutions. Have you searched the MSKB
> online?
> "Lisa" <Lisa[at]discussions.microsoft.com> wrote in message
> news:38EBB3C5-5C46-4416-AF18-460AA959F608[at]microsoft.com...
> > Everytime I open Money it automatically starts updating accounts. I don't
> > have any accounts set up yet for online banking. This occurs before I can
> > check any settings and locks up money. I have left the computer for 2
> > hours
> > and it still is locked up. (Hoping the update might take some time.) When
> > I
> > first set it up it worked fine until I opened a Money 2003 file. When I go
> > to
> > Help, I am told it will cost me money to get help. They want me to call
> > Dell
> > instead. I am so frustrated. I even posted something earlier about this
> > problem in this forum and did not receive any responses. I hate to keep
> > putting money into this program if it does not work. Help!!!!!!!!!!!!!!!!!

  #8  
Old 01-28-2007, 12:06 PM
Dick Watson
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Posts: n/a
Default Re: Don't Get Money 2007

The Money 07 app came pre-installed on a Dell machine?

If you have no accounts setup for online banking and it hangs trying to go
online at startup, this is not an "updating accounts" problem. Money does
try to reach out and touch the 'net at startup to get its own new ads and
updated stock quotes and to find any patches to Money itself. There are many
things that screw this up like firewall software and uncooperative settings
in IE security for internet zones and so forth. There have been lots of
threads on the subject and lots of solutions. Have you searched the MSKB
online?

"Lisa" <Lisa[at]discussions.microsoft.com> wrote in message
news:38EBB3C5-5C46-4416-AF18-460AA959F608[at]microsoft.com...
- quote -

> Everytime I open Money it automatically starts updating accounts. I don't
> have any accounts set up yet for online banking. This occurs before I can
> check any settings and locks up money. I have left the computer for 2
> hours
> and it still is locked up. (Hoping the update might take some time.) When
> I
> first set it up it worked fine until I opened a Money 2003 file. When I go
> to
> Help, I am told it will cost me money to get help. They want me to call
> Dell
> instead. I am so frustrated. I even posted something earlier about this
> problem in this forum and did not receive any responses. I hate to keep
> putting money into this program if it does not work. Help!!!!!!!!!!!!!!!!!



  #7  
Old 01-28-2007, 12:50 AM
Lisa
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Posts: n/a
Default Re: Don't Get Money 2007

Everytime I open Money it automatically starts updating accounts. I don't
have any accounts set up yet for online banking. This occurs before I can
check any settings and locks up money. I have left the computer for 2 hours
and it still is locked up. (Hoping the update might take some time.) When I
first set it up it worked fine until I opened a Money 2003 file. When I go to
Help, I am told it will cost me money to get help. They want me to call Dell
instead. I am so frustrated. I even posted something earlier about this
problem in this forum and did not receive any responses. I hate to keep
putting money into this program if it does not work. Help!!!!!!!!!!!!!!!!!

"Ben" wrote:

- quote -

> That's not very specific. What kind of problems? Have you called technical
> support? If Quicken works better for you, have at it.
> "Lisa" <Lisa[at]discussions.microsoft.com> wrote in message
> news:599164FA-86CA-487D-9211-747B28103211[at]microsoft.com...
> > I have worked 18 days trying to get this to work. Every time I fix one
> > problem another occurs. I am still not able to use M07. I have searched
> > all
> > of the support site and have done everything. I now give up. Microsoft
> > want
> > to charge me more money for help. Forget this. They have put out a faulty
> > product. If you don't believe me, read all the posts here of others having
> > problems. I am going to delete this program and go back to Quicken.
> > > Thanks but no thanks microsoft

  #6  
Old 01-27-2007, 05:05 PM
dakodybear
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Posts: n/a
Default RE: Don't Get Money 2007

I cannot get SP2 to update. Tried everything Tech Support suggested.
Removed and reinstalled Money 2006. Don't have the time to troubleshoot MS
problems.

"Lisa" wrote:

- quote -

> I have worked 18 days trying to get this to work. Every time I fix one
> problem another occurs. I am still not able to use M07. I have searched all
> of the support site and have done everything. I now give up. Microsoft want
> to charge me more money for help. Forget this. They have put out a faulty
> product. If you don't believe me, read all the posts here of others having
> problems. I am going to delete this program and go back to Quicken.
> Thanks but no thanks microsoft

  #5  
Old 01-27-2007, 05:01 PM
dakodybear
Guest
 
Posts: n/a
Default Re: Don't Get Money 2007



"Ben" wrote:

- quote -

> That's not very specific. What kind of problems? Have you called technical
> support? If Quicken works better for you, have at it.
> "Lisa" <Lisa[at]discussions.microsoft.com> wrote in message
> news:599164FA-86CA-487D-9211-747B28103211[at]microsoft.com...
> > I have worked 18 days trying to get this to work. Every time I fix one
> > problem another occurs. I am still not able to use M07. I have searched
> > all
> > of the support site and have done everything. I now give up. Microsoft
> > want
> > to charge me more money for help. Forget this. They have put out a faulty
> > product. If you don't believe me, read all the posts here of others having
> > problems. I am going to delete this program and go back to Quicken.
> > > Thanks but no thanks microsoft

  #4  
Old 01-27-2007, 11:11 AM
Kevin
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Posts: n/a
Default Re: Don't Get Money 2007

Sorry Jeffrey Kaplan, the prior post was ment for Lisa.


  #3  
Old 01-27-2007, 11:05 AM
Kevin
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Default Re: Don't Get Money 2007

Jeffrey Kaplan,

Some specifics here might help.

- quote -

> > I have worked 18 days trying to get this to work.
Trying to get what to work?

- quote -

> > Every time I fix one problem another occurs.
Name 3.

It sounds to me like you might have other computer problems.
In no particular order I would:
Clear out the temp folder.
Check for spyware/adware.
Check for viruses.
Clear IE's cache.
Re-install Money and work exclusively with the sample.mny file
until any or all updates are installed.

Without further specifics no-one can help you here.

Telling people "Don't Get Money 2007" doesn't help anyone.

I know you don't want to hear it but on MY end M 07 is working
flawlessly.

-Kevin

"Jeffrey Kaplan" <nomail[at]gordol.org> wrote in message
news:0qklr2hh34vga8j8hg6hl1ouoihccmtrn9[at]gordol.org...
- quote -

> It is alleged that Lisa claimed:
> > I have worked 18 days trying to get this to work. Every time I fix one
> > problem another occurs. I am still not able to use M07. I have searched
> > all
> > of the support site and have done everything. I now give up. Microsoft
> > want
> > to charge me more money for help. Forget this. They have put out a faulty
> > product. If you don't believe me, read all the posts here of others
> > having
> > problems. I am going to delete this program and go back to Quicken.

> It works fine for me. Did you buy it sight-unseen, or did you take
> advantage of the 90 day trial version available for download?
> --
> Jeffrey Kaplan www.gordol.org
> The from userid is killfiled Send personal mail to gordol
> Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #28.
> My pet monster will be kept in a secure cage from which it cannot
> escape and into which I could not accidentally stumble.



  #2  
Old 01-27-2007, 05:35 AM
Ben
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Posts: n/a
Default Re: Don't Get Money 2007

That's not very specific. What kind of problems? Have you called technical
support? If Quicken works better for you, have at it.

"Lisa" <Lisa[at]discussions.microsoft.com> wrote in message
news:599164FA-86CA-487D-9211-747B28103211[at]microsoft.com...
- quote -

> I have worked 18 days trying to get this to work. Every time I fix one
> problem another occurs. I am still not able to use M07. I have searched
> all
> of the support site and have done everything. I now give up. Microsoft
> want
> to charge me more money for help. Forget this. They have put out a faulty
> product. If you don't believe me, read all the posts here of others having
> problems. I am going to delete this program and go back to Quicken.
> Thanks but no thanks microsoft



  #1  
Old 01-27-2007, 04:45 AM
BB
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Posts: n/a
Default Re: Don't Get Money 2007

Dear Lisa:

Go to the Quicken forum. I'm there EVERY day. I left Money 07 to go to
Quicken 07 and now I'm running BOTH until my Quicken refund time period gets
closer and my Money trial expires. Quicken has A LOT of problems with its
newest version also. If you don't use online banking, you'll probably be
fine. Otherwise, the grass just may SEEM greener..

BB
"Lisa" <Lisa[at]discussions.microsoft.com> wrote in message
news:599164FA-86CA-487D-9211-747B28103211[at]microsoft.com...
- quote -

> I have worked 18 days trying to get this to work. Every time I fix one
> problem another occurs. I am still not able to use M07. I have searched
> all
> of the support site and have done everything. I now give up. Microsoft
> want
> to charge me more money for help. Forget this. They have put out a faulty
> product. If you don't believe me, read all the posts here of others having
> problems. I am going to delete this program and go back to Quicken.
> Thanks but no thanks microsoft



 
Old 01-27-2007, 03:22 AM
Jeffrey Kaplan
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Posts: n/a
Default Re: Don't Get Money 2007

It is alleged that Lisa claimed:

- quote -

> I have worked 18 days trying to get this to work. Every time I fix one
> problem another occurs. I am still not able to use M07. I have searched all
> of the support site and have done everything. I now give up. Microsoft want
> to charge me more money for help. Forget this. They have put out a faulty
> product. If you don't believe me, read all the posts here of others having
> problems. I am going to delete this program and go back to Quicken.


It works fine for me. Did you buy it sight-unseen, or did you take
advantage of the 90 day trial version available for download?

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #28.
My pet monster will be kept in a secure cage from which it cannot
escape and into which I could not accidentally stumble.
  #-1  
Old 01-26-2007, 09:34 PM
Lisa
Guest
 
Posts: n/a
Default Don't Get Money 2007

I have worked 18 days trying to get this to work. Every time I fix one
problem another occurs. I am still not able to use M07. I have searched all
of the support site and have done everything. I now give up. Microsoft want
to charge me more money for help. Forget this. They have put out a faulty
product. If you don't believe me, read all the posts here of others having
problems. I am going to delete this program and go back to Quicken.

Thanks but no thanks microsoft
 

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