Yes, it turned out that my ContentProtect software was preventing the
download. Disabling it (even from the startup config) did not really disable
it. I had to UNINSTALL it and then everything worked fine. Cost me some $$
to take my computer in to figure this out (sigh).

"wizard_chef" wrote:

- quote -

Did you ever solve this? I finally gave up and went over to Quicken after
exhausting the Microsoft tech crew's suggestions and spending over two weeks
on the problem.

"Josie" wrote:

- quote -

Most likely your firewall is interfering (even when "disabled")
You could see if you could customize it to "prompt" instead of automatically
block to see what it is blocking and then allow that access.

But it might simply be easier to temporarily uninstall it, try updating
Money and then reinstall the firewall.

-Mark

"Josie" <Josie[at]discussions.microsoft.com> wrote in message
news:C8FEDF27-0FC7-4A92-B781-EFAF275619BF[at]microsoft.com...
- quote -

Thanks Cal;

I meant that I tried to download updated software manually for Money 2007
Premium from the Money web site, but that did not work either.

I added the sites you mentioned and made sure that the "Require Server
Notification" was not checked. I did have to check SSL2, and I noticed that
SSL3 is already checked.

After restarting, I opened Money again, and it had the same behavior. It
says additional updates are needed, but is not able to install them.
Anything else to try?

Thanks,
--
Josie


"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Josie wrote:

- quote -

What do you mean by "download directly from the web"?


- quote -

In IE, I would go to
Tools-> InternetOptions-> Security-> TrustedSites-> Sites list and
uncheck "Require server verification... ". In the trusted sites
list I would add these:

moneycentral.msn.com
fdl.microsoft.com
passport.com
passport.net
login.live.com
g.msn.com
money://



Check that the SSL2 protocol is enabled. That checkbox may be in
Tools-> InternetOptions-> Advanced.

I am trying to use Money 2007 Premium on my new computer (Windows XP SP2) and
it installs fine, but when I start Money it notifies me that an additional
update is required. It looks like it downloads the files properly but fails
the add'l install. I have tried the following:

uninstall and install again
turn off all virus protection (Panda) firewalls, etc.
download directly from the web

None of these have helped.

I saw one article on this problem that said to remove a Core File, but I can
not find it on my computer.

Please help.

--
Josie