Man, that stinks! That's both unethical and impractical. I'm really getting
tired of having them try to rout everything through MSN and Live sites. I
like having webmail and MSN Money options, but I hate that I can't download
my MSN or Hotmail mail into Outlook without having a whole seperate set of
folders for every account. I hate that Money is insistant on doing things
through MSN Money. In short, I hate that the boxed products that used to work
so marvelously when they were all using direct connections to their services,
are now so bug-ridden because they are using jury-rigged website routes.

And this whole "try getting a new passport ID" thing? Come on! They're
trying to sell me on the whole MSN and Live package, telling me how great it
will be to have all my addresses and calendars and mail all using one
passport, and then they want us to dump it and get a different one just for a
work around to a problem with their products? I hate the "work around"
approach to things. Far too often I'm seeing companies give out work arounds
to problems, and then just stop trying to actually FIX the issue. As far as
I'm concerned, if something is broken, it should not be marketed as a selling
point.

"Ron Melzer" wrote:

- quote -

I have also seen Microsoft take this tack of requiring a new Passport ID.
What it actually does is the easiest way to dump the data that they are
storing and forwarding on their site to you. It can also be accomplished by
manual methods of dumping the data on their site. I do not remember the
exact details as I have made certain that I no longer have a Passport or use
any downloads that use Yodlee or CashEdge. I will only run with Direct
downloads.

When I was researching this I found that often I could find the data correct
on the Yodlee site and some times correct on MoneyCentral but not correct
within Money itself. After spending too much of my life trying to help
Microsoft debug this interface (while only talking to the clueless help desk
people) I stopped Beta Testing Microsoft Money (both prior to and after it
hits the market). I only use the features that work. The non-direct
interface, although looking like it is a great idea, simply has shown that
the design has too many flaws to be considered operational.

I manually enter any data that is not available for direct download. This
manual entry does on some cases take the process of going to the Website and
downloading the OFX/GIF file.

Art McClinton

"Ron Melzer" <ron.melzer[at]mindspring.com> wrote in message
news:B8Nnh.20581$U12.4323[at]bignews1.bellsouth.net...
- quote -

Well, I had the same problem but things started to mysteriously work for me
again. Here is what I did. I started a new file, set up one of my accounts.
Online services worked. Then I tried updating again, because after setup it
always started to fail, and it worked again! Then I Restored a backup of my
real money file from the last date that I was able to get an update and tried
to update and again it worked! Then I just treid opening up my real money
file and do an update and amazingly it worked! Not sure if opening a new
file and connecting did something to get it to work or if MS fixed something
or if this is all just dumb luck, but I'm back in business again. Good luck
to you!

"Wraith" wrote:

- quote -

I have exactly the same issue and have opened multiple cases with Microsoft
with no resolution. I have gone deeper into the actual symptoms and I have
to believe the symptoms are related somehow, in other words there should not
be multiple bugs. Here are the symptoms, though in every case it finishes
with the "red triangle of death":

1: Microsoft Money account update request takes the usual long time to
complete with error and MSN Money has not updated account

2. Microsoft Money account update request takes the usual long time to
complete with error and MSN Money has updated account

I even sent Microsoft a capture file of the data sent between my PC and
Microsoft, but they refused to acknowledge it.

I am using XP home edition with Explorer 7 and 2007 Premium version of
Microsoft Money.

My last contact with Microsoft, they had me make changes to IE7 but it
resolved nothing. They then wanted me to use a new Passport ID, which I
refused to do. They then said they would close my case if I did not comply,
to which I asked; what could be possibly be wrong with my current ID, as it
works for everything else. And if a new ID resolves issue are you just going
to consider the issue resolved.

Frustrated

"Wraith" <Wraith[at]discussions.microsoft.com> wrote in message
news:2B842135-A2DB-4F27-9589-4318187A888D[at]microsoft.com...
- quote -

2007, XP Pro SP 2, IE7.

"Bob Peel, MVP" wrote:

- quote -

What version of Money? What OS? What browser?

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.


I do not respond to any emails that I have not specifically asked for.

"Wraith" <Wraith[at]discussions.microsoft.com> wrote in message
news:2B842135-A2DB-4F27-9589-4318187A888D[at]microsoft.com...
- quote -

Sorry if this posted twice, been having some issues. My accounts will not
update. Whenever I try, I get the "red triangle of death" in the upper-right
corner where the manual update button is. Under update summary, the accounts
ALWAYS say "your account information is being updated, which may take a few
minutes. If this message appears for more than five minutes, try again." It
says this no matter how many times I try to update, and it never goes away,
no matter how long I wait. I've also noticed that the account info on my MSN
Money page isn't updating either. What's the deal?