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Old 12-21-2006, 02:22 PM
Marilyn & Bob
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Posts: n/a
Default Re: MS MOney and HSBC Online

The 3 password thing has nothing to do with MSMoney because HSBC used a
direct connection, not a third party service such as Yodlee. It's just that
a security upgrade was required for their direct connection (under new US
law, I believe), and HSBC, unlike some other banks, decided that they did
not want to spend the time and money to do this, so they cancelled the
service instead.
--
Peace,
BobJ

"Dave427337" <Dave427337[at]discussions.microsoft.com> wrote in message
news:EE4A5C2F-861B-4F40-BB17-CE2006227553[at]microsoft.com...
- quote -

> There is no fix at the moment. HSBC's new three password signon is not
> supported by Money. I've complained to both HSBC and Microsoft. HSBC
> replied that they are aware of the issue but I doubt that anything will be
> done about it. You have to use the HSBC site to pay your bills and then
> manually download a file to update Money or directly enter your payment
> into
> Money. So much for progress.
> "dsirjuesingh" wrote:
> > I have been using MS Money for years now with HSBC online. Recently the
> > bank
> > has updated its security. In the past to access my accounts i would
> > provide a
> > user name and password. But they have added a 3rd 'security key' that has
> > to
> > be entered on a virtual keyboard. Since this was added I cannot update my
> > accounts. Does anyone know of a fix for this?



  #-1  
Old 12-21-2006, 10:24 AM
Dave427337
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Posts: n/a
Default RE: MS MOney and HSBC Online

There is no fix at the moment. HSBC's new three password signon is not
supported by Money. I've complained to both HSBC and Microsoft. HSBC
replied that they are aware of the issue but I doubt that anything will be
done about it. You have to use the HSBC site to pay your bills and then
manually download a file to update Money or directly enter your payment into
Money. So much for progress.

"dsirjuesingh" wrote:

- quote -

> I have been using MS Money for years now with HSBC online. Recently the bank
> has updated its security. In the past to access my accounts i would provide a
> user name and password. But they have added a 3rd 'security key' that has to
> be entered on a virtual keyboard. Since this was added I cannot update my
> accounts. Does anyone know of a fix for this?

 

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hsbc, money, online
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