Money 2007 Updates not working

#9 12-17-2006, 11:52 AM

I was not trying to point which side of the Microsoft to Third party was not
working. I used to use the third party screen downloads and found them so
unreliable that I just manually download them myself. I even went so far as
to get an account on the third party web site and would see how accurate
they were in the downloads. I found Yodlee sometime went for weeks without
the ability of downloading the data. Othertimes as it has been pointed out
the data went missing in the Yodlee to Microsoft communication so it would
appear in Yodlee but not in MSN or Money. And then sometimes the only item
in the chain not to get the update was Money while MSN and Yodlee had it.
The person who recently identified this configuration as a kludge was
correct. When my credit union changed their website it took a direct error
report to Yodlee to solve it. I did report it to Money and they said they
would resolve it but as you have said they closed out that ticket with it is
the fault of Yodlee. I asked them why they advertised that FI in their list
and it was removed.

You have hit on one of the reasons I will not use the third party
connection. I am concerned with the impact of the new law requiring 3 forms
of identification that most if not all FI's will have to stop the direct
connections until a new method is devised to allow Money and Quicken into
them. I have already heard from several of my FI's that they are changing.

Art
"Don Hubbard" <DonHubbard[at]discussions.microsoft.com> wrote in message
news:F7645F8B-F408-4F36-A19B-64EE3AA5ED81[at]microsoft.com...
- quote -

> Well, it has been working the past few days, then again this morning the
> updates are unsuccessful! They blame it on third parties but it's
> Microsoft's program and you would think they would fix it themselves as
> that
> is who we are relying on for the service.
> Don
> "Jeffrey Kaplan" wrote:
> > It is alleged that Art McClinton claimed:
> > > > All of my downloads into Money 2007 are direct. None are Yodlee or
> > > CashEdge. I have not seen any problems on any of my downloads. I do
> > > get
> > > what appears to be a time out and it fails on 1 or 2 of them
> > > occasionally
> > > (normally Fidelity Netbenefits), but a redownload with only those two
> > > gets
> > > the data.
> > > I have two financial institutions, one downloads directly and the other
> > via one of the third-parties. The one through the third party was
> > failing this week, but I thought it was because immediately prior to
> > the problem, I started Money option for the local-only use.
> > > Note: Money '07 Trial.
> > > --
> > Jeffrey Kaplan www.gordol.org
> > The from userid is killfiled Send personal mail to gordol
> > > I stayed in a really old hotel last night. They sent me a wake-up
> > letter. (Steven Wright)
>

#8 12-16-2006, 09:21 PM

Well, it has been working the past few days, then again this morning the
updates are unsuccessful! They blame it on third parties but it's
Microsoft's program and you would think they would fix it themselves as that
is who we are relying on for the service.
Don

"Jeffrey Kaplan" wrote:

- quote -

> It is alleged that Art McClinton claimed:
> > All of my downloads into Money 2007 are direct. None are Yodlee or
> > CashEdge. I have not seen any problems on any of my downloads. I do get
> > what appears to be a time out and it fails on 1 or 2 of them occasionally
> > (normally Fidelity Netbenefits), but a redownload with only those two gets
> > the data.
> I have two financial institutions, one downloads directly and the other
> via one of the third-parties. The one through the third party was
> failing this week, but I thought it was because immediately prior to
> the problem, I started Money option for the local-only use.
> Note: Money '07 Trial.
> --
> Jeffrey Kaplan www.gordol.org
> The from userid is killfiled Send personal mail to gordol
> I stayed in a really old hotel last night. They sent me a wake-up
> letter. (Steven Wright)

#7 12-15-2006, 05:05 AM

It is alleged that Art McClinton claimed:

- quote -

> All of my downloads into Money 2007 are direct. None are Yodlee or
> CashEdge. I have not seen any problems on any of my downloads. I do get
> what appears to be a time out and it fails on 1 or 2 of them occasionally
> (normally Fidelity Netbenefits), but a redownload with only those two gets
> the data.

I have two financial institutions, one downloads directly and the other
via one of the third-parties. The one through the third party was
failing this week, but I thought it was because immediately prior to
the problem, I started Money option for the local-only use.

Note: Money '07 Trial.

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

I stayed in a really old hotel last night. They sent me a wake-up
letter. (Steven Wright)

#6 12-15-2006, 12:05 AM

Per a Microsoft email, they say it is an intermittenet third party problem
that has not been resolved as of yet.
Don Hubbard

"Art McClinton" wrote:

- quote -

> All of my downloads into Money 2007 are direct. None are Yodlee or
> CashEdge. I have not seen any problems on any of my downloads. I do get
> what appears to be a time out and it fails on 1 or 2 of them occasionally
> (normally Fidelity Netbenefits), but a redownload with only those two gets
> the data.
> <jit.sarkar.2[at]gmail.com> wrote in message
> news:1166076333.220613.230730[at]16g2000cwy.googlegroups.com...
> > Any updates on this?
> > Money updates haven't been working for me for almost a week, on any of
> > my banks (some Yodlee some direct connect)
> > > -Jit
> > > > pat wrote:
> > > I also have this problem. It's very annoying and I wish Microsoft
> > > would resolve it permanently.
> > > > > > > Melissa wrote:
> > > > Thank you all for the info. I am so glad that I came across this post.
> > > > I
> > > > have been having the exact same problem for the past three days and
> > > > going
> > > > crazy trying to fix it.
> > > > > > > ~Melissa
> > > > > > > "Cindy Conover" wrote:
> > > > > > > > Mine has been hanging on Update in Progress for about a week.
> > > > > > > > > Cindy
> > > > > > > > > > > > > "Don Hubbard" <DonHubbard[at]discussions.microsoft.com> wrote in message
> > > > > news:772B204D-CC56-4577-8C4E-F9FB1AD85F5A[at]microsoft.com...
> > > > > > Once again, it's not working today, Monday! This is a real pain.
> > > > > > Sent
> > > > > > Microsoft an email on this issue today. We'll just have to wait
> > > > > > and see
> > > > > > what
> > > > > > they say if they answer it. Since it works one day and not another
> > > > > > my
> > > > > > feeling is that it is a Microsoft problem.
> > > > > > > > > > > "Don Hubbard" wrote:
> > > > > > > > > > > > Update 12/10/06
> > > > > > > Well, this morning the update function is working again. My
> > > > > > > opinion is
> > > > > > > that
> > > > > > > it was a problem at Microsoft. What do you think was the issue
> > > > > > > and will
> > > > > > > it
> > > > > > > continue in the future?
> > > > > > > Don
> > > > > > > > > > > > > "Don Hubbard" wrote:
> > > > > > > > > > > > > > The past few days I have had problems with the on-line updates.
> > > > > > > > The
> > > > > > > > system
> > > > > > > > simply hangs for a few minutes and then indicates the updates
> > > > > > > > did not
> > > > > > > > work.
> > > > > > > > This only happens for updates to credit cards and bank accounts,
> > > > > > > > not
> > > > > > > > for MSN
> > > > > > > > quotes.
> > > > > > > > Any suggestions...have run quick file repair. Or do I have to
> > > > > > > > restore
> > > > > > > > older
> > > > > > > > file.
> > > > > > > > Thanks
> > > > > > > > Don
> > > > > > > > > > > > >

#5 12-14-2006, 11:38 PM

All of my downloads into Money 2007 are direct. None are Yodlee or
CashEdge. I have not seen any problems on any of my downloads. I do get
what appears to be a time out and it fails on 1 or 2 of them occasionally
(normally Fidelity Netbenefits), but a redownload with only those two gets
the data.

<jit.sarkar.2[at]gmail.com> wrote in message
news:1166076333.220613.230730[at]16g2000cwy.googlegroups.com...
- quote -

> Any updates on this?
> Money updates haven't been working for me for almost a week, on any of
> my banks (some Yodlee some direct connect)
> -Jit
> pat wrote:
> > I also have this problem. It's very annoying and I wish Microsoft
> > would resolve it permanently.
> > > > Melissa wrote:
> > > Thank you all for the info. I am so glad that I came across this post.
> > > I
> > > have been having the exact same problem for the past three days and
> > > going
> > > crazy trying to fix it.
> > > > > ~Melissa
> > > > > "Cindy Conover" wrote:
> > > > > > Mine has been hanging on Update in Progress for about a week.
> > > > > > > Cindy
> > > > > > > > > > "Don Hubbard" <DonHubbard[at]discussions.microsoft.com> wrote in message
> > > > news:772B204D-CC56-4577-8C4E-F9FB1AD85F5A[at]microsoft.com...
> > > > > Once again, it's not working today, Monday! This is a real pain.
> > > > > Sent
> > > > > Microsoft an email on this issue today. We'll just have to wait
> > > > > and see
> > > > > what
> > > > > they say if they answer it. Since it works one day and not another
> > > > > my
> > > > > feeling is that it is a Microsoft problem.
> > > > > > > > > "Don Hubbard" wrote:
> > > > > > > > > > Update 12/10/06
> > > > > > Well, this morning the update function is working again. My
> > > > > > opinion is
> > > > > > that
> > > > > > it was a problem at Microsoft. What do you think was the issue
> > > > > > and will
> > > > > > it
> > > > > > continue in the future?
> > > > > > Don
> > > > > > > > > > > "Don Hubbard" wrote:
> > > > > > > > > > > > The past few days I have had problems with the on-line updates.
> > > > > > > The
> > > > > > > system
> > > > > > > simply hangs for a few minutes and then indicates the updates
> > > > > > > did not
> > > > > > > work.
> > > > > > > This only happens for updates to credit cards and bank accounts,
> > > > > > > not
> > > > > > > for MSN
> > > > > > > quotes.
> > > > > > > Any suggestions...have run quick file repair. Or do I have to
> > > > > > > restore
> > > > > > > older
> > > > > > > file.
> > > > > > > Thanks
> > > > > > > Don
> > > > > > > >

#4 12-14-2006, 05:05 AM

Any updates on this?
Money updates haven't been working for me for almost a week, on any of
my banks (some Yodlee some direct connect)

-Jit

pat wrote:
- quote -

> I also have this problem. It's very annoying and I wish Microsoft
> would resolve it permanently.
> Melissa wrote:
> > Thank you all for the info. I am so glad that I came across this post. I
> > have been having the exact same problem for the past three days and going
> > crazy trying to fix it.
> > > ~Melissa
> > > "Cindy Conover" wrote:
> > > > Mine has been hanging on Update in Progress for about a week.
> > > > > Cindy
> > > > > > > "Don Hubbard" <DonHubbard[at]discussions.microsoft.com> wrote in message
> > > news:772B204D-CC56-4577-8C4E-F9FB1AD85F5A[at]microsoft.com...
> > > > Once again, it's not working today, Monday! This is a real pain. Sent
> > > > Microsoft an email on this issue today. We'll just have to wait and see
> > > > what
> > > > they say if they answer it. Since it works one day and not another my
> > > > feeling is that it is a Microsoft problem.
> > > > > > > "Don Hubbard" wrote:
> > > > > > > > Update 12/10/06
> > > > > Well, this morning the update function is working again. My opinion is
> > > > > that
> > > > > it was a problem at Microsoft. What do you think was the issue and will
> > > > > it
> > > > > continue in the future?
> > > > > Don
> > > > > > > > > "Don Hubbard" wrote:
> > > > > > > > > > The past few days I have had problems with the on-line updates. The
> > > > > > system
> > > > > > simply hangs for a few minutes and then indicates the updates did not
> > > > > > work.
> > > > > > This only happens for updates to credit cards and bank accounts, not
> > > > > > for MSN
> > > > > > quotes.
> > > > > > Any suggestions...have run quick file repair. Or do I have to restore
> > > > > > older
> > > > > > file.
> > > > > > Thanks
> > > > > > Don
> > > > >

#3 12-13-2006, 02:16 AM

I also have this problem. It's very annoying and I wish Microsoft
would resolve it permanently.

Melissa wrote:
- quote -

> Thank you all for the info. I am so glad that I came across this post. I
> have been having the exact same problem for the past three days and going
> crazy trying to fix it.
> ~Melissa
> "Cindy Conover" wrote:
> > Mine has been hanging on Update in Progress for about a week.
> > > Cindy
> > > > "Don Hubbard" <DonHubbard[at]discussions.microsoft.com> wrote in message
> > news:772B204D-CC56-4577-8C4E-F9FB1AD85F5A[at]microsoft.com...
> > > Once again, it's not working today, Monday! This is a real pain. Sent
> > > Microsoft an email on this issue today. We'll just have to wait and see
> > > what
> > > they say if they answer it. Since it works one day and not another my
> > > feeling is that it is a Microsoft problem.
> > > > > "Don Hubbard" wrote:
> > > > > > Update 12/10/06
> > > > Well, this morning the update function is working again. My opinion is
> > > > that
> > > > it was a problem at Microsoft. What do you think was the issue and will
> > > > it
> > > > continue in the future?
> > > > Don
> > > > > > > "Don Hubbard" wrote:
> > > > > > > > The past few days I have had problems with the on-line updates. The
> > > > > system
> > > > > simply hangs for a few minutes and then indicates the updates did not
> > > > > work.
> > > > > This only happens for updates to credit cards and bank accounts, not
> > > > > for MSN
> > > > > quotes.
> > > > > Any suggestions...have run quick file repair. Or do I have to restore
> > > > > older
> > > > > file.
> > > > > Thanks
> > > > > Don
> >

#2 12-11-2006, 09:50 PM

Mine has been hanging on Update in Progress for about a week.

Cindy

"Don Hubbard" <DonHubbard[at]discussions.microsoft.com> wrote in message
news:772B204D-CC56-4577-8C4E-F9FB1AD85F5A[at]microsoft.com...
- quote -

> Once again, it's not working today, Monday! This is a real pain. Sent
> Microsoft an email on this issue today. We'll just have to wait and see
> what
> they say if they answer it. Since it works one day and not another my
> feeling is that it is a Microsoft problem.
> "Don Hubbard" wrote:
> > Update 12/10/06
> > Well, this morning the update function is working again. My opinion is
> > that
> > it was a problem at Microsoft. What do you think was the issue and will
> > it
> > continue in the future?
> > Don
> > > "Don Hubbard" wrote:
> > > > The past few days I have had problems with the on-line updates. The
> > > system
> > > simply hangs for a few minutes and then indicates the updates did not
> > > work.
> > > This only happens for updates to credit cards and bank accounts, not
> > > for MSN
> > > quotes.
> > > Any suggestions...have run quick file repair. Or do I have to restore
> > > older
> > > file.
> > > Thanks
> > > Don

#1 12-10-2006, 04:54 PM

Update 12/10/06
Well, this morning the update function is working again. My opinion is that
it was a problem at Microsoft. What do you think was the issue and will it
continue in the future?
Don

"Don Hubbard" wrote:

- quote -

> The past few days I have had problems with the on-line updates. The system
> simply hangs for a few minutes and then indicates the updates did not work.
> This only happens for updates to credit cards and bank accounts, not for MSN
> quotes.
> Any suggestions...have run quick file repair. Or do I have to restore older
> file.
> Thanks
> Don

12-09-2006, 07:58 PM

I've been having the same problem for about a week with Money 2006. I have
exchanged several emails with Microsoft, but they haven't got any ideas yet.
They quoted me the error message that states "the problem usually resolves
itself in 24-48 hours", but it hasn't. Some of my banks and credit cards are
working, but others are not. Is anyone else having similar symptoms?

"Don Hubbard" <DonHubbard[at]discussions.microsoft.com> wrote in message
news:A21BAF26-9747-42E9-8D78-0DDA5F77E3F0[at]microsoft.com...
- quote -

> The past few days I have had problems with the on-line updates. The
> system
> simply hangs for a few minutes and then indicates the updates did not
> work.
> This only happens for updates to credit cards and bank accounts, not for
> MSN
> quotes.
> Any suggestions...have run quick file repair. Or do I have to restore
> older
> file.
> Thanks
> Don

#-1 12-09-2006, 06:07 PM

The past few days I have had problems with the on-line updates. The system
simply hangs for a few minutes and then indicates the updates did not work.
This only happens for updates to credit cards and bank accounts, not for MSN
quotes.
Any suggestions...have run quick file repair. Or do I have to restore older
file.
Thanks
Don

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