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  #3  
Old 11-23-2006, 11:43 AM
Vadim Rapp
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Default Re: MSM 2006 - 2007

Hello Barryware,
You wrote in conference microsoft.public.money on Wed, 22 Nov 2006
22:47:01 -0800:

B> Vadim... Do you have any experience in tracking down a lost electronic
B> payment?

of course, given my using of bank online payment since 1995 - with First
Chicago/Bank One/Chase.

B> The trans ID is exactly like a check number for a paper written check.

Yes, and why is it important? if payee X says they did not receive the
payment, then you call the bank and tell them that according to X, the
electronic payment to X due Y was not delivered. The bank then investigates,
but you are not involved in that investigation.

With Chase, I can see the transaction # on their web site; however, again, I
don't recall a single case when that number was mentioned in any
communication with anyone. Could you give a scenario when it would be
important to know?

Vadim Rapp

B> "Vadim Rapp" wrote:

B> > Hello Barryware,
B> > You wrote in conference microsoft.public.money on Wed, 22 Nov 2006
B> > 11:18:01 -0800:
B> B> > > Microsoft: You need to fix the problem of no transaction ID for an
B> > online
B> > > payment when checking the Payment Status of a completed online payment
B> > > in the register.
B> > > Version 2004 would display a transaction ID of 9 characters. Now in
B> > > version 2007, it only displays "epay" in the transaction ID field.
B> > > This is important in the event that there is an issue with an online
B> > > payment. How could it be tracked or verified without an ID?
B> B> > Call the bank; most likely, they will ask for the date, payee, and
B> > amount, but not transaction id.
B> B> > Vadim Rapp
B>
Vadim
-------- Vadim Rapp Consulting
SQL, Access, VB Solutions
847-685-9073
www.vadimrapp.com

  #2  
Old 11-23-2006, 05:47 AM
Barryware
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Posts: n/a
Default Re: MSM 2006 - 2007

Vadim... Do you have any experience in tracking down a lost electronic
payment? The trans ID is exactly like a check number for a paper written
check.

"Vadim Rapp" wrote:

- quote -

> Hello Barryware,
> You wrote in conference microsoft.public.money on Wed, 22 Nov 2006
> 11:18:01 -0800:
> B> Microsoft: You need to fix the problem of no transaction ID for an
> online
> B> payment when checking the Payment Status of a completed online payment
> B> in the register.
> B> Version 2004 would display a transaction ID of 9 characters. Now in
> B> version 2007, it only displays "epay" in the transaction ID field. This
> B> is important in the event that there is an issue with an online payment.
> B> How could it be tracked or verified without an ID?
> Call the bank; most likely, they will ask for the date, payee, and amount,
> but not transaction id.
> Vadim Rapp

  #1  
Old 11-23-2006, 05:39 AM
Vadim Rapp
Guest
 
Posts: n/a
Default Re: MSM 2006 - 2007

B> This post is a suggestion for Microsoft, and Microsoft responds to the
B> suggestions with the most votes.

Sweet dreams. Out of curiocity, I checked several areas in that place which
have some suggestions - Access, Word, and Outlook. "Suggestions with
microsoft response" returned one result in one area - related to the
inability to post to that board. Not a single one anywhere about the
products.

I think the way it works is that some Public Relations department in
Microsoft sets up this forum and happily reports that they took another
major step towards customer satisfaction. At which time another department,
the developers, is busy working on the next release. Buidling the bridge
from the forum to the heads of product managers would be another project,
and nontrivial one, considering the timing of when the decisions are made,
and the necessity for someone to sit down and actually collect and count the
votes and analyze the suggestions... quite nontrivial, and no immediate
visibility/recognition. I think that bridge is still in the future.

Vadim Rapp

 
Old 11-23-2006, 05:21 AM
Vadim Rapp
Guest
 
Posts: n/a
Default Re: MSM 2006 - 2007

Hello Barryware,
You wrote in conference microsoft.public.money on Wed, 22 Nov 2006
11:18:01 -0800:

B> Microsoft: You need to fix the problem of no transaction ID for an
online
B> payment when checking the Payment Status of a completed online payment
B> in the register.
B> Version 2004 would display a transaction ID of 9 characters. Now in
B> version 2007, it only displays "epay" in the transaction ID field. This
B> is important in the event that there is an issue with an online payment.
B> How could it be tracked or verified without an ID?

Call the bank; most likely, they will ask for the date, payee, and amount,
but not transaction id.

Vadim Rapp

  #-1  
Old 11-22-2006, 06:18 PM
Barryware
Guest
 
Posts: n/a
Default MSM 2006 - 2007

Microsoft: You need to fix the problem of no transaction ID for an online
payment when checking the Payment Status of a completed online payment in the
register.
Version 2004 would display a transaction ID of 9 characters. Now in version
2007, it only displays "epay" in the transaction ID field. This is important
in the event that there is an issue with an online payment. How could it be
tracked or verified without an ID?
This same issue exists with version 2006. I purchased and installed 2006
last year and immediately went back to 2004 after realizing this ID issue.
Because you shut off my 2004 early (with no warning) in regards to online
access, I was forced into purchasing and installing 2007. I did not install
my 2006 due to this same transaction ID issue which I assumed (shame on me)
would be corrected with a new version.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/communities...t.public.money
 

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2006, 2007, msm
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