Yes, I wish it were easier also -- and I have no idea whether/when this will
be fixed. If/when I hear anything, I'll post it here.

--
Michael Gordon


"Ron Rosenfeld" <ronrosenfeld[at]nospam.org> wrote in message
news:ir6nm2dgaqt2mca7tmih3qfdbgrnhji12a[at]4ax.com...
- quote -

On Mon, 27 Nov 2006 18:26:27 -0600, "Michael Gordon" <gordonm[at]denison.eduwrote:

- quote -

You're welcome, Michael.

SP1 did fix the a previous bug that affected me -- the one having to do with
incorrect cash account totals on the Net Worth report. Perhaps they'll fix
this one, too.

It's a shame there isn't a better method of reporting these bugs. Although
this apparently was also around in 2006 also, it seems odd that it had not been
reported previously.

I think one of the contributing factors is the difficulty of dealing with the
primary support personnel. I suspect a lot of people just give up, instead of
persisting until they get escalated.

For the last few problems I've reported, it was fairly tedious dealing with the
first level support. I would eventually get escalated, but it's discouraging
to have to jump through the hoops that the first level recommends, knowing they
will do no good. I've usually tried all the "repair; try a new file; try safe
mode; etc" before contacting them -- and I write that on my first contact.

However, at this time whenever I need support, I do it via email. After we get
to the point of escalation, that support person calls me (so I don't have to
wait on hold). And they have always been knowledgeable enough to understand,
and usually reproduce my problem.

Best wishes,
--ron

The problem has been verified, Ron: This is definitely a problem in Money
and will continue to happen in Vista. Money completely ignores or fails all
tile requests (horizontal and vertical) and all it does for cascade is
restore. In short, it doesn't seem to accept size and placement requests
from Windows. A bug has been entered against it.



Thanks for catching it.



Michael Gordon



"Ron Rosenfeld" <ronrosenfeld[at]nospam.org> wrote in message
news:1tbfm2t5abinf8c1p708hap4o2pgpblges[at]4ax.com...
- quote -

On Fri, 24 Nov 2006 19:19:09 -0600, "Michael Gordon" <gordonm[at]denison.eduwrote:

- quote -

Actually, I just got off the phone with MS 2nd level support. I was discussing
my APAY's showing wrong date of next payment problem. When we were done with
that, I mentioned the tiling problem.

He was able to reproduce the tiling problem on his machine, using both M06 and
M07. So it is at least that far back. I know I did not have the problem with
M03, but I did not use M04, M05 or M06.


--ron

Hi Ron,
I never tile; wonder how old the problem is -- M06?

--
Michael Gordon


"Ron Rosenfeld" <ronrosenfeld[at]nospam.org> wrote in message
news:75udm2d5v73mhbnti95snuak8n0q3ln7pr[at]4ax.com...
- quote -

On Thu, 23 Nov 2006 18:26:21 -0600, "Michael Gordon" <gordonm[at]denison.eduwrote:

- quote -

By the way, on a different machine, I note that the problem is there with IE6
also (XP SP2, M07 SP1, IE6). So the IE version is probably not the issue.


--ron

On Thu, 23 Nov 2006 18:26:21 -0600, "Michael Gordon" <gordonm[at]denison.eduwrote:

- quote -

Ah, thanks. I'm really happy you were able to confirm that.

One of the hardest things in trouble shooting this kind of stuff is to try to
figure out if it is a configuration problem unique to a particular machine, or
a more general problem related to program design. And what with so many
updates and changes happening on so many machines constantly, that can be hard
to sort out.

I really hope MS can find the problem because tiling Money is something I do
frequently as I try to compare data or transfer it from one program to another.

Best wishes,

--ron

I'm now seeing what you're seeing, Ron - I'll report it

--
Michael Gordon


"Ron Rosenfeld" <ronrosenfeld[at]nospam.org> wrote in message
news:rgacm2to58537q4ika257vgmonsdfcjk36[at]4ax.com...
- quote -

On Thu, 23 Nov 2006 15:57:07 -0600, "Michael Gordon" <gordonm[at]denison.eduwrote:

- quote -


Interesting. I don't have any Office 2007 products. And I just tried in safe
mode with Excel XP, Money 2007 and the tiling didn't work. So, at least on
mine, it doesn't seem to represent interference from some other product.

In addition to XP SP2 and IE7, I'm using an nVidia card 7900GTX with nVidia
drivers.

Perhaps if you could try Money with some product other than an Office 2007
product.
--ron

Just tried this with Money 2007 and Outlook 2007, running in WinXP-SP2 and
IE7 -- tiling and cascading work fine.

--
Michael Gordon


"Ron Rosenfeld" <ronrosenfeld[at]nospam.org> wrote in message
news:e4v9m252qta1er5p92ibv9so9gtr9jg94g[at]4ax.com...
- quote -

On Wed, 22 Nov 2006 16:41:01 -0800, Tonakela
<Tonakela[at]discussions.microsoft.com> wrote:

- quote -

Thanks for posting. It'll be interesting to see if there are people running
M07, IE7 (and XP) that are also having (or not having) the same problem.

The only reason I think it is related to Money is that that program is the only
one that doesn't tile.

Best,
--ron

Ron: I regret that I don't have a solution, but I wanted you to know I am
experiencing the exact tiling problem you are having (with MSM07 and MS IE
7.0), however the problem came about the same time I upgraded to a new Dell
notebook, but I did not attribute the tiling issue to Money. Your problem
has piqued my interest and I will be looking for the solution too.

Tonakela



"Ron Rosenfeld" wrote:

- quote -

I have only noticed this since Money 2007 SP1 and IE7.

If the Money program window is open, and
if I have some other program window open, and
if I right click on the bottom bar and select Tile Windows,

nothing happens.

If Money is minimized, tiling is normal.

If multiple windows are open, the non-Money windows seem to tile, but the Money
window does not change, remaining in the foreground or background as it was
before the tiling operation.

Has anyone else noted this?


--ron