I have the very same problem. I have even done a clean reboot and it refuses
to install the update. The remainder of the program runs OK. Did you figure
out how to solve this one? So far, Microsoft tech has drawn a complete blank.

"KDavidson" wrote:

- quote -

Every time I open the trial version of 07, it tells me it needs a software
update. Fine. I close money, it downloads and begins to install the new
files (with a pretty long hang).
Then, around 99% completion, I get an error that it cannot complete the
install because I don't have enough memory or my internet conx is bad. Both
cases not true.

I use norton firewall, and disabling/unistalling using msconfig does not help.
My IE6 settings for Intranet are at default.
Trial version number is 16.0.10.705.

I am SOOO reluctant to purchase, as I am having multiple crash scenarios,
which I am thinking might also be solved with the software update. And yes,
I did try again just minutes ago, in case the service pack also applied to
the trial version.
HELP!