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  #13  
Old 12-26-2007, 11:35 PM
JosephZ2inVA
Guest
 
Posts: n/a
Default RE: Many banks dropping Direct Connect services before end of year

Sad part is you don't really need it anyways since:
1) The bank's debit does but your loan and credit card doesn't.
2) You have to go to two different sites for bank and credit card.
3) Yodlee (third party provider) does have it all BUT banks don't recommend
telling them your information because of identity thieves with very good
security hacks.

"andreas.antonopoulos[at]gmail.com" wrote:

- quote -

> Due to a banking regulation requiring stronger authentication controls
> by end of 2006, many banks are just dropping Direct Connect support
> completely. This means that even if they say they "support" Money and
> Quicken, they only support download of statements from the website and
> do not support many of the most valuable features:
> - The ability to "sync" all bank accounts from Money or Quicken in one
> click
> - The ability to initiate electronic bill-pay and transfers from within
> Money and Quicken (without a third party like MSN bill-pay)
> Case in point: HSBC just notified customers that Direct Connect will
> not be supported after 12/10. When I called customer service for Online
> Banking they said they have no plans to reinstate the feature, it is
> suspended indefinitely. MBNA also recently suspended Direct Connect.
> Other banks have taken a different approach. ING suspended Direct
> Connect for a few weeks in the fall and added many security questions
> (color of first car, name of pet etc) before re-instating the service
> again.
> Many of the large national banks do not see the value of providing
> Direct Connect and over the next 2 months you may find yourself losing
> a very important feature. For some of us, managing accounts spread over
> half-a-dozen financial institutions this is not a nice-to-have, it is a
> must-have feature. It allows us to check balances daily from one place
> and saves us 2 hours+ work per week. Less work and more convenient
> access translates into better control over finances, fewer bounced
> checks or overdrafts (fewer penalties), better cash flow forecasting,
> better management of debt etc.
> For those of us who find MS-Money an invaluable tool, changing banks
> because of this is not out of the question. In fact I have done so once
> already and I'm about to do so again.
> So how do you find a bank that supports Direct Connect?
> Go to
> http://www.microsoft.com/money/banko...Type=BanksOnly
> Select a bank from the list and look at the detail page. If it says
> "Direct Services" then they offer Direct Connect. If it has an asterisk
> next to Direct Services and has a notice about a "third party" then
> they most likely offer only *some* of the features of Direct Connect.
> Even better, Intuit offers a list with search capability where you can
> explicitely search for Direct Connect. Since Direct Connect is based on
> the OFX standard which is shared by Money and Quicken, any banks
> supporting Direct Connect on Quicken are likely to support it on Money.
> However, just because a bank is listed does not mean they will still
> support it in 2 months!
> HSBC is listed as fully supporting Direct Connect, for example, on both
> lists. And they do support it, but only till Dec. 10, after which -
> you're not important to them as a customer (much as HSBC has been a
> great bank to me so far - they have now left me hanging)
> So you will need to call the bank, and track down someone who
> understands OFX, Direct Connect AND the new FFIEC regulations. The
> question they need to answer is: Do you support Direct Connect WITH the
> new requirements from FFIEC, have you already implemented the new
> security measures, or are you still (last minute) figuring out how to
> do it. Because in the later case, they may well decide it is not worth
> the liability and drop Direct Connect anyway.
> For more information on FFIEC, see my blog entry:
> http://www.nemertes.com/banks_droppi...ew_regulations
> Now all I have to do is find a new bank... *sigh*

  #12  
Old 01-15-2007, 08:16 PM
Mark
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Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

Since there are multiple ways a specific bank could choose to implement
this, and some are harder (if not impossible) for Microsoft (or the
third-party account aggregators) to work-around, it really is up to the bank
to work with Microsoft and others to provide their "mutual" customers the
best service possible.

-Mark



"Phil" <PhilipDeLaneyWV[at]gmail.com> wrote in message
news:1168892418.407142.20790[at]11g2000cwr.googlegroups.com...
- quote -

> Given that this result is from a change in banking regulations and not
> the bank's discretion, I would say that it is as much up to Microsoft
> and 3rd parties to adapt to the change. My conversations with Microsoft
> about this issue (being unable to update accounts directly) seem to
> back this up since I was told that Microsoft had to figure out how to
> with the new standard for security.
> Phil
> On Jan 15, 11:45 am, "Mark" <a...[at]abcd.com> wrote:
> > Ultimately it's up to the bank to work with Microsoft and/or the
> > third-party
> > providers to allow them to work through the additional security measures
> > that they've elected to implement.
> > > So, the more of that bank's customers that request this, the more likely

> > the
> > bank will work with Microsoft or others to get it working.
> > > -Mark
> > > "Phil" <PhilipDeLane...[at]gmail.com> wrote in

> > messagenews:1168867305.800139.67190[at]q2g2000cwa.googlegroups.com...
> > > > > > On Jan 14, 8:49 am, mikeg <m...[at]discussions.microsoft.com> wrote:
> > > > Thanks to all. Very helpful. Obviously a situtation in flux... As long
> > > > as
> > > > I
> > > > don't have to pay an extra fee to this 3rd party (Yodlee or something
> > > > like
> > > > that?) I'm willing to try it in spite the fragility of screen scraper
> > > > applications. My bank charges $3.95 a month for direct services (the
> > > > real
> > > > direct, not the new Orwellian "direct" ;-).
> > > Is there any hope that Microsoft or any of the third-party providers
> > > will do something to allow support for the new security measures - I
> > > feel kind of ripped off by the lost of the automatic account downloads
> > > adn I have trouble believing that both Microsoft and the third-party
> > > providers were completely caught off guard by this.
> > > > Phil



  #11  
Old 01-15-2007, 07:20 PM
Phil
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Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

Given that this result is from a change in banking regulations and not
the bank's discretion, I would say that it is as much up to Microsoft
and 3rd parties to adapt to the change. My conversations with Microsoft
about this issue (being unable to update accounts directly) seem to
back this up since I was told that Microsoft had to figure out how to
with the new standard for security.

Phil

On Jan 15, 11:45 am, "Mark" <a...[at]abcd.com> wrote:
- quote -

> Ultimately it's up to the bank to work with Microsoft and/or the third-party
> providers to allow them to work through the additional security measures
> that they've elected to implement.
> So, the more of that bank's customers that request this, the more likely the
> bank will work with Microsoft or others to get it working.
> -Mark
> "Phil" <PhilipDeLane...[at]gmail.com> wrote in messagenews:1168867305.800139.67190[at]q2g2000cwa.googlegroups.com...
> > On Jan 14, 8:49 am, mikeg <m...[at]discussions.microsoft.com> wrote:
> > > Thanks to all. Very helpful. Obviously a situtation in flux... As long as
> > > I
> > > don't have to pay an extra fee to this 3rd party (Yodlee or something
> > > like
> > > that?) I'm willing to try it in spite the fragility of screen scraper
> > > applications. My bank charges $3.95 a month for direct services (the real
> > > direct, not the new Orwellian "direct" ;-).

> > Is there any hope that Microsoft or any of the third-party providers
> > will do something to allow support for the new security measures - I
> > feel kind of ripped off by the lost of the automatic account downloads
> > adn I have trouble believing that both Microsoft and the third-party
> > providers were completely caught off guard by this.
> > Phil


  #10  
Old 01-15-2007, 03:45 PM
Mark
Guest
 
Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

Ultimately it's up to the bank to work with Microsoft and/or the third-party
providers to allow them to work through the additional security measures
that they've elected to implement.

So, the more of that bank's customers that request this, the more likely the
bank will work with Microsoft or others to get it working.

-Mark


"Phil" <PhilipDeLaneyWV[at]gmail.com> wrote in message
news:1168867305.800139.67190[at]q2g2000cwa.googlegroups.com...
- quote -

> On Jan 14, 8:49 am, mikeg <m...[at]discussions.microsoft.com> wrote:
> > Thanks to all. Very helpful. Obviously a situtation in flux... As long as
> > I
> > don't have to pay an extra fee to this 3rd party (Yodlee or something
> > like
> > that?) I'm willing to try it in spite the fragility of screen scraper
> > applications. My bank charges $3.95 a month for direct services (the real
> > direct, not the new Orwellian "direct" ;-).

> Is there any hope that Microsoft or any of the third-party providers
> will do something to allow support for the new security measures - I
> feel kind of ripped off by the lost of the automatic account downloads
> adn I have trouble believing that both Microsoft and the third-party
> providers were completely caught off guard by this.
> Phil



  #9  
Old 01-15-2007, 03:41 PM
Mark
Guest
 
Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

There's also a KB article:

http://support.microsoft.com/kb/212355/en-us

-Mark
"Chris Cowles" <spam_magnet[at]remove-me-bellsouth.net> wrote in message
news:O6%23RNt$NHHA.2232[at]TK2MSFTNGP02.phx.gbl...
- quote -

> I stand corrected. Thanks.
> "Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
> message news:OFVLbk5NHHA.4376[at]TK2MSFTNGP02.phx.gbl...
> > Microsoft now refers to the indirect services as Direct Services. They
> > make a distinction in the notes between this and what normal people would
> > think of as a direct service.
> > > Compare and contrast:

> > "Direct Services are the fastest, easiest way to connect with your
> > financial institution and have your statements automatically downloaded
> > into Money directly from your financial institution."
> > > vs.
> > > "Direct Services* are the fastest, easiest way to connect with your

> > financial institution and have your statements automatically downloaded
> > into Money.
> > > * This service is provided by a third party provider, not your financial

> > instituition [sic]. It is only available if you have Microsoft Money 2005
> > or later. You will need to use Microsoft .NET Passport in order to access
> > your account information.
> > > Your financial institution may offer an alternative means of downloading

> > statements and transactions from their web site into Microsoft Money 2004
> > and earlier. Please contact them for more information."
> > > or
> > > "Web Services allow you to download your statements and transactions into

> > Money by accessing your financial institution's web site and then
> > clicking "Download to Money"."
> > > "Chris Cowles" <spam_magnet[at]remove-me-bellsouth.net> wrote in message

> > news:eZ6ylY4NHHA.320[at]TK2MSFTNGP06.phx.gbl...
> > > Web connect is when your copy of Microsoft Money communicates through
> > > MSN servers to a third-party service.

> >


  #8  
Old 01-15-2007, 12:21 PM
Phil
Guest
 
Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year



On Jan 14, 8:49 am, mikeg <m...[at]discussions.microsoft.com> wrote:
- quote -

> Thanks to all. Very helpful. Obviously a situtation in flux... As long as I
> don't have to pay an extra fee to this 3rd party (Yodlee or something like
> that?) I'm willing to try it in spite the fragility of screen scraper
> applications. My bank charges $3.95 a month for direct services (the real
> direct, not the new Orwellian "direct" ;-).

Is there any hope that Microsoft or any of the third-party providers
will do something to allow support for the new security measures - I
feel kind of ripped off by the lost of the automatic account downloads
adn I have trouble believing that both Microsoft and the third-party
providers were completely caught off guard by this.

Phil

  #7  
Old 01-14-2007, 03:44 PM
Chris Cowles
Guest
 
Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

I stand corrected. Thanks.

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:OFVLbk5NHHA.4376[at]TK2MSFTNGP02.phx.gbl...
- quote -

> Microsoft now refers to the indirect services as Direct Services. They
> make a distinction in the notes between this and what normal people would
> think of as a direct service.
> Compare and contrast:
> "Direct Services are the fastest, easiest way to connect with your
> financial institution and have your statements automatically downloaded
> into Money directly from your financial institution."
> vs.
> "Direct Services* are the fastest, easiest way to connect with your
> financial institution and have your statements automatically downloaded
> into Money.
> * This service is provided by a third party provider, not your financial
> instituition [sic]. It is only available if you have Microsoft Money 2005
> or later. You will need to use Microsoft .NET Passport in order to access
> your account information.
> Your financial institution may offer an alternative means of downloading
> statements and transactions from their web site into Microsoft Money 2004
> and earlier. Please contact them for more information."
> or
> "Web Services allow you to download your statements and transactions into
> Money by accessing your financial institution's web site and then
> clicking "Download to Money"."
> "Chris Cowles" <spam_magnet[at]remove-me-bellsouth.net> wrote in message
> news:eZ6ylY4NHHA.320[at]TK2MSFTNGP06.phx.gbl...
> > Web connect is when your copy of Microsoft Money communicates through
> > MSN servers to a third-party service.



  #6  
Old 01-14-2007, 12:49 PM
mikeg
Guest
 
Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

Thanks to all. Very helpful. Obviously a situtation in flux... As long as I
don't have to pay an extra fee to this 3rd party (Yodlee or something like
that?) I'm willing to try it in spite the fragility of screen scraper
applications. My bank charges $3.95 a month for direct services (the real
direct, not the new Orwellian "direct" ;-).

  #5  
Old 01-14-2007, 03:59 AM
Dick Watson
Guest
 
Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

Microsoft now refers to the indirect services as Direct Services. They make
a distinction in the notes between this and what normal people would think
of as a direct service.

Compare and contrast:
"Direct Services are the fastest, easiest way to connect with your financial
institution and have your statements automatically downloaded into Money
directly from your financial institution."

vs.

"Direct Services* are the fastest, easiest way to connect with your
financial institution and have your statements automatically downloaded into
Money.

* This service is provided by a third party provider, not your financial
instituition [sic]. It is only available if you have Microsoft Money 2005 or
later. You will need to use Microsoft .NET Passport in order to access your
account information.

Your financial institution may offer an alternative means of downloading
statements and transactions from their web site into Microsoft Money 2004
and earlier. Please contact them for more information."

or

"Web Services allow you to download your statements and transactions into
Money by accessing your financial institution's web site and then clicking
"Download to Money"."

"Chris Cowles" <spam_magnet[at]remove-me-bellsouth.net> wrote in message
news:eZ6ylY4NHHA.320[at]TK2MSFTNGP06.phx.gbl...
- quote -

> Web connect is when your copy of Microsoft Money communicates through MSN
> servers to a third-party service.



  #4  
Old 01-14-2007, 01:46 AM
Chris Cowles
Guest
 
Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

Direct connect is your PC connects directly to a server operated by your
bank that can communicate with your copy of Microsoft Money. It exchanges
data directly to your computer using an agreed file format (OFX).

Web connect is when your copy of Microsoft Money communicates through MSN
servers to a third-party service. That third party pretends to 'log in' to
your bank web site using your security info. Knowing the layout of your
bank's web pages, the third party gets your personal banking information
from certain locations on the screen.

The concept is commonly referred to as "screen scraping". It's dependent on
your bank not changing the login procedure or the page layouts. When that
happens, Web connect is broken for that bank, at least until the third
party reconfigures their system to match.

Web connect requires you to use a Windows Live/Passport user ID; Direct
Connect does not.

The details of my explanation may contain errors. It is accurate at least
in the general distinction between the two methods.
--
Chris Cowles
Gainesville, FL


"mikeg" <mikeg[at]discussions.microsoft.com> wrote in message
news:B184A73D-15AB-496F-8D38-8CA94AB3C95C[at]microsoft.com...
- quote -

> Can someone explain the essential difference between Direct Connect and
> Web
> Connect or tell me where to find this info? Thanks.



  #3  
Old 01-14-2007, 01:39 AM
Marilyn & Bob
Guest
 
Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

Direct connect allows for updating through Money's "Update Now" feature.
Web Connect requires that you access your account on your Financial
Institution's website and choose the Download to Money option.
--
Peace,
BobJ


"mikeg" <mikeg[at]discussions.microsoft.com> wrote in message
news:B184A73D-15AB-496F-8D38-8CA94AB3C95C[at]microsoft.com...
- quote -

> Can someone explain the essential difference between Direct Connect and
> Web
> Connect or tell me where to find this info? Thanks.
> "Marilyn & Bob" wrote:
> > Not true. EmigrantDirect and ING Direct are both Internet Only banks (as
> > is, pretty much, HSBC on-line). None of them (HSBC after 12/10) offer
> > Direct Connect, although they do offer Web Connect manual downloads.
> > Don't
> > confuse the two.
> > --
> > Peace,
> > BobJ
> > > "Tashfeen Bhimdi" <tbhimdi[at]SPAMbhimdi.com> wrote in message

> > news:a2qqk29q7slhchsn05rvogasjk2c6dn544[at]4ax.com...
> > > You can always just use an online only bank, they pretty much HAVE to
> > > offer direct connect since they don't have actual brick & mortar
> > > locations (of if they do, they aren't in your state). I've been using
> > > First Internet Bank of Indiana and they've been great. There are many
> > > other online only ones, Everbank I think is one. I believe
> > > http://www.bankrate.com has a comparison list of them, or at least
> > > they did, that's where I decided to choose FirstIB a couple years ago.
> > > > > I still have a free checking account at a local bank, but I barely use
> > > it (I deposit the occasional check to FirstIB using the post office),
> > > but you never know, plus the third-party connection through Money for
> > > it works fine, if I have problems, I can always switch since like I
> > > said, I barely use it.
> > > > > --
> > > Tashfeen Bhimdi
> > >


  #2  
Old 11-05-2006, 07:38 PM
Chris Cowles
Guest
 
Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

NetBank offers Direct Connect. I state that only as a fact, not as a
recommendation.
--
Chris Cowles
Gainesville, FL


"Marilyn & Bob" <Privacy[at]nospam.please> wrote in message
news:uXlgVRRAHHA.4844[at]TK2MSFTNGP02.phx.gbl...
- quote -

> Not true. EmigrantDirect and ING Direct are both Internet Only banks (as
> is, pretty much, HSBC on-line). None of them (HSBC after 12/10) offer
> Direct Connect, although they do offer Web Connect manual downloads.
> Don't confuse the two.



  #1  
Old 11-05-2006, 06:50 PM
Marilyn & Bob
Guest
 
Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

Not true. EmigrantDirect and ING Direct are both Internet Only banks (as
is, pretty much, HSBC on-line). None of them (HSBC after 12/10) offer
Direct Connect, although they do offer Web Connect manual downloads. Don't
confuse the two.
--
Peace,
BobJ

"Tashfeen Bhimdi" <tbhimdi[at]SPAMbhimdi.com> wrote in message
news:a2qqk29q7slhchsn05rvogasjk2c6dn544[at]4ax.com...
- quote -

> You can always just use an online only bank, they pretty much HAVE to
> offer direct connect since they don't have actual brick & mortar
> locations (of if they do, they aren't in your state). I've been using
> First Internet Bank of Indiana and they've been great. There are many
> other online only ones, Everbank I think is one. I believe
> http://www.bankrate.com has a comparison list of them, or at least
> they did, that's where I decided to choose FirstIB a couple years ago.
> I still have a free checking account at a local bank, but I barely use
> it (I deposit the occasional check to FirstIB using the post office),
> but you never know, plus the third-party connection through Money for
> it works fine, if I have problems, I can always switch since like I
> said, I barely use it.
> --
> Tashfeen Bhimdi



 
Old 11-05-2006, 03:32 AM
Tashfeen Bhimdi
Guest
 
Posts: n/a
Default Re: Many banks dropping Direct Connect services before end of year

You can always just use an online only bank, they pretty much HAVE to
offer direct connect since they don't have actual brick & mortar
locations (of if they do, they aren't in your state). I've been using
First Internet Bank of Indiana and they've been great. There are many
other online only ones, Everbank I think is one. I believe
http://www.bankrate.com has a comparison list of them, or at least
they did, that's where I decided to choose FirstIB a couple years ago.

I still have a free checking account at a local bank, but I barely use
it (I deposit the occasional check to FirstIB using the post office),
but you never know, plus the third-party connection through Money for
it works fine, if I have problems, I can always switch since like I
said, I barely use it.

--
Tashfeen Bhimdi
  #-1  
Old 11-04-2006, 02:44 PM
andreas.antonopoulos@gmail.com
Guest
 
Posts: n/a
Default Many banks dropping Direct Connect services before end of year

Due to a banking regulation requiring stronger authentication controls
by end of 2006, many banks are just dropping Direct Connect support
completely. This means that even if they say they "support" Money and
Quicken, they only support download of statements from the website and
do not support many of the most valuable features:

- The ability to "sync" all bank accounts from Money or Quicken in one
click
- The ability to initiate electronic bill-pay and transfers from within
Money and Quicken (without a third party like MSN bill-pay)

Case in point: HSBC just notified customers that Direct Connect will
not be supported after 12/10. When I called customer service for Online
Banking they said they have no plans to reinstate the feature, it is
suspended indefinitely. MBNA also recently suspended Direct Connect.

Other banks have taken a different approach. ING suspended Direct
Connect for a few weeks in the fall and added many security questions
(color of first car, name of pet etc) before re-instating the service
again.

Many of the large national banks do not see the value of providing
Direct Connect and over the next 2 months you may find yourself losing
a very important feature. For some of us, managing accounts spread over
half-a-dozen financial institutions this is not a nice-to-have, it is a
must-have feature. It allows us to check balances daily from one place
and saves us 2 hours+ work per week. Less work and more convenient
access translates into better control over finances, fewer bounced
checks or overdrafts (fewer penalties), better cash flow forecasting,
better management of debt etc.

For those of us who find MS-Money an invaluable tool, changing banks
because of this is not out of the question. In fact I have done so once
already and I'm about to do so again.

So how do you find a bank that supports Direct Connect?

Go to
http://www.microsoft.com/money/banko...Type=BanksOnly

Select a bank from the list and look at the detail page. If it says
"Direct Services" then they offer Direct Connect. If it has an asterisk
next to Direct Services and has a notice about a "third party" then
they most likely offer only *some* of the features of Direct Connect.

Even better, Intuit offers a list with search capability where you can
explicitely search for Direct Connect. Since Direct Connect is based on
the OFX standard which is shared by Money and Quicken, any banks
supporting Direct Connect on Quicken are likely to support it on Money.


However, just because a bank is listed does not mean they will still
support it in 2 months!

HSBC is listed as fully supporting Direct Connect, for example, on both
lists. And they do support it, but only till Dec. 10, after which -
you're not important to them as a customer (much as HSBC has been a
great bank to me so far - they have now left me hanging)

So you will need to call the bank, and track down someone who
understands OFX, Direct Connect AND the new FFIEC regulations. The
question they need to answer is: Do you support Direct Connect WITH the
new requirements from FFIEC, have you already implemented the new
security measures, or are you still (last minute) figuring out how to
do it. Because in the later case, they may well decide it is not worth
the liability and drop Direct Connect anyway.

For more information on FFIEC, see my blog entry:
http://www.nemertes.com/banks_droppi...ew_regulations
Now all I have to do is find a new bank... *sigh*

 

Tags
banks, connect, direct, dropping, end, services, year
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