At least it's well-stated. I have no personal interest, but suggest you
request they support at least OFX download from the web site, not the older
QIF. I assume that's what they refer to by 'the alternate Quicken update'.
--
Chris Cowles
Gainesville, FL


<zvasvari[at]gmail.com> wrote in message
news:1163139320.849460.307260[at]k70g2000cwa.googlegroups.com...
- quote -

I contacted HSBC NA about this topic and pointed to them the Microsoft
web site. There response was basically that not enough customers used
DirectConnect:

"Thank you for your recent e-mail to HSBC's Internet Banking
unit.

We apologize for the previous response you have received.

We appreciate you taking time to provide feedback on the
decision to discontinue support of the 'DirectConnect' feature
within HSBC Personal Internet Banking. This feature has been
in place since 2000 and we can confirm that this decision
was not taken lightly.

Although financial management programs such as Quicken
and Money are valued, the 'direct-connect' feature has not
been widely adopted amongst our customers and the number
of active users has continued to reduce, despite it being one
of the few free services in the marketplace.

The security and regulatory aspects continue to be
challenging and we believe that it will become increasingly
difficult to exercise our responsibilities for customer privacy
and transactional integrity when we control neither the
authentication nor the interaction itself. After long consideration
of these issues together with the ongoing cost implications for
our customers, we felt that this was perhaps the right time to
withdraw the service. We can assure you that we will continue
to support the alternate Quicken update via a download from
our Internet banking service.

We understand that this will be a disappointment but hope that
the value you place upon our other services will convince you
to continue your banking with us. In the meantime, HSBC is
committed to placing a premium on the security and integrity
of your online banking needs.

We thank you for your comments regarding our Internet
Banking service and trust that the above has gone some
way to explaining the rationale behind this change.

Our Premier Customer Service Center is always available,
24 hours a day, 7 days a week to meet all of your banking
needs. Please e-mail us by clicking 'BankMail' in the gray
navigation bar on the left or call 1-888-662-HSBC
(1-888-662-4722), and speak with one of our professionals.

Sincerely,

<Name WithheldPremier Customer Service Specialist"


google[at]thepavliks.com wrote:
- quote -

Fair enough. I guess I'm more annoyed that they tooled me into an
upgrade that I apparently wasn't going to be able to make use of.

In their defense, there may be other constraints in their systems, about
which we know nothing.

I'm guessing that's not the case, but we don't know that it's not.
--
Chris Cowles
Gainesville, FL


<google[at]thepavliks.com> wrote in message
news:1162838511.881369.303340[at]m7g2000cwm.googlegroups.com...
- quote -

Apparently Microsoft does have a way to meet the regulations but HSBC
doesn't want to use them.

I'm a little annoyed that just a week ago I was forced to update to
Money 2007 because 2004 was being dropped and then this comes up?


- quote -


Multi-factor Authentication

Many of our financial institution partners have requested information
on how Microsoft would respond to the FFIEC guidance regarding
Authentication in Internet Banking Environment, which was released
10/12/2005. Microsoft was a key participant in the OFX Consortium's
recent work to add additional authentication methods to the OFX
specifications. The consortium has released a preliminary draft of
additions to the OFX specifications at http://www.ofx.net. These
revisions will be released in new specifications, 1.03, 2.03 and 2.1
sometime in early summer 2006.

Money 2007 will support sending the new <CLIENTUID> identified in these
new specifications to OFX servers that support either the OFX 1.03 or
the 2.03 specifications. If you are interested in adding support for
this tag in Money, please contact the Microsoft Money OFX Certification
Team.

It's part of FFIEC regulations, see here:
http://www.nemertes.com/banks_droppi...ew_regulations

ING added some questions "color of first car, name of pet" etc, about a
dozen in total, and now Direct Connect works again. HSBC decided to
just dump direct connect. When I called them they said "indefinitely".
I'm scrambling to find a new bank that will support it now!

We need to start a list somewhere. I'm thinking Wikipedia.
rjb wrote:
- quote -

So, how do we get the largest bank in the world, HSBC, and the largest
software company in the world, Microsoft, to collaborate to influence and
satisfy requirements of consumers and regulators. Sounds like this impacts
all banks. How do we get the issue to the Microsoft Money product manager?

"Michael J. Blazin" wrote:

- quote -

The Patriot Act, Sarbanes-Oxley and other legislation were combined into
guidelines to FDIC insured institutions in 2005 for assessing risk of
on-line banking operations. Banks received specific instructions that user
id/password combinations, single factor, were no longer sufficient. At
least one other factor was required. That additional factor could be
something that the user could recognize as pre-selected by the user. Site
Key is one direction a bank could use. Other banks chose other options.
Eventually the requirement may expand to making the factors different types
(certificates, passwords, cards, biometrics)
What has any of that got to do with a conspiracy?

<johnbusc[at]hotmail.com> wrote in message
news:1162518984.473524.149280[at]e3g2000cwe.googlegroups.com...
- quote -

Site Key (et. al.) is merely anti-phishing and hardly "part of the
Patriot Act". But if conspiracy theories are your thing, go for it!

JB

On Nov 2, 8:44 pm, "Michael J. Blazin" <mjbla...[at]swbell.net> wrote:
- quote -

It's more likely 3 factor verification. I believe it's part of the Patriot
Act. Banks added another verification point like BAC's Site Key (visually
verify your pre-selected icon after you enter ID, but before entering your
password).

"Dave427337" <Dave427337[at]discussions.microsoft.com> wrote in message
news:A6AB5909-B8D9-47EB-A622-E141CEEDC3CB[at]microsoft.com...
- quote -

I just got off the phone with HSBC. They say that on 12/10/2006 they will
not accept direct connect banking from Microsoft Money. Meaning you will not
be able to send electronic payments or download transactions directly into
Money. Something about federal legislation requiring three passwords versus
Money's two.
Does anyone know more about this?