FYI HSBC USA

#5 11-04-2006, 02:25 PM

Andreas,

Are you sure you're not confusing DirectConnect with WebConnect.

Assuming your reference to ING is ING Direct, they offer WebConnect
only (see http://home.ingdirect.com/faqs/faqs....MicrosoftMoney ).

As for HSBC USA, they will continue to support WebConnect after
December 10, 2006.

Regards,
JB

On Nov 4, 9:44 am, andreas.antonopou...[at]gmail.com wrote:
- quote -

> ING managed to update their direct connect to add more question/answer
> pairs (color of car etc) to make it stronger and re-enabled direct
> connect. HSBC just can't be bothered. I am looking for a new bank now
> and can't find anyone who will offer Direct Connect or any list
> Anyone?
> rjb wrote:
> > I am an HSBC customer who wants to continue initiating payments via Money. I
> > called the bank and they said I would no longer be able to initiate payments
> > via Money because Microsoft Money does not have the multilayer security being
> > required by regulators. Assuming this is correct, I expect other banks may
> > also be taking similar measures. I am dissappointed that Microsoft and HSBC
> > (and other banks) may not be collaborating to meet customers' (like me) and
> > regulator's requirements. How do I address this issue to the proper person
> > at Microsoft?
> > rjb
> > "johnb...[at]hotmail.com" wrote:
> > > excerpt from email today:
> > > > Changes to [HSBC USA] Personal Internet Banking access
> > > > On December 10, 2006, you will no longer be able to use the DirectConnect feature
> > > > of Quicken and Money to connect to HSBC's Personal Internet Banking service.
> > > > However, you can still download your HSBC transactions into your Quicken and
> > > > Money software using the WebConnect feature. Simply log on to Personal Internet Banking
> > > > to perform your banking transactions, select "View Accounts", and then "Download a File."
> > > > Your account transactions can then be imported into your Quicken and Money software.
> > > > We are dedicated to making your online experience with HSBC secure, convenient,
> > > > and easy. We are confident that, once you become accustomed to using this new
> > > > process, you will enjoy the added benefits and security you will have using WebConnect.- Hide quoted text -- Show quoted text -

#4 11-04-2006, 01:44 PM

ING managed to update their direct connect to add more question/answer
pairs (color of car etc) to make it stronger and re-enabled direct
connect. HSBC just can't be bothered. I am looking for a new bank now
and can't find anyone who will offer Direct Connect or any list

Anyone?

rjb wrote:
- quote -

> I am an HSBC customer who wants to continue initiating payments via Money. I
> called the bank and they said I would no longer be able to initiate payments
> via Money because Microsoft Money does not have the multilayer security being
> required by regulators. Assuming this is correct, I expect other banks may
> also be taking similar measures. I am dissappointed that Microsoft and HSBC
> (and other banks) may not be collaborating to meet customers' (like me) and
> regulator's requirements. How do I address this issue to the proper person
> at Microsoft?
> rjb
> "johnbusc[at]hotmail.com" wrote:
> > excerpt from email today:
> > > > Changes to [HSBC USA] Personal Internet Banking access
> > > > On December 10, 2006, you will no longer be able to use the DirectConnect feature
> > > of Quicken and Money to connect to HSBC's Personal Internet Banking service.
> > > > However, you can still download your HSBC transactions into your Quicken and
> > > Money software using the WebConnect feature. Simply log on to Personal Internet Banking
> > > to perform your banking transactions, select "View Accounts", and then "Download a File."
> > > Your account transactions can then be imported into your Quicken and Money software.
> > > > We are dedicated to making your online experience with HSBC secure, convenient,
> > > and easy. We are confident that, once you become accustomed to using this new
> > > process, you will enjoy the added benefits and security you will have using WebConnect.
>

#3 11-02-2006, 11:28 PM

That may be the *bank's* interpretation of regulatory requirements. Other
interpretations may vary.

That doesn't really matter, though. The end result is you don't get to
download.

Why does Wachovia still allow it? I suspect your bank simply chose not to
bother.

"rjb" <rjb[at]discussions.microsoft.com> wrote in message
news:9BE41419-257B-440F-BD88-5E527DE2BB7C[at]microsoft.com...
- quote -

> I am an HSBC customer who wants to continue initiating payments via Money.
> I
> called the bank and they said I would no longer be able to initiate
> payments
> via Money because Microsoft Money does not have the multilayer security
> being
> required by regulators. Assuming this is correct, I expect other banks
> may
> also be taking similar measures. I am dissappointed that Microsoft and
> HSBC
> (and other banks) may not be collaborating to meet customers' (like me)
> and
> regulator's requirements. How do I address this issue to the proper
> person
> at Microsoft?

#2 11-02-2006, 09:06 PM

I am an HSBC customer who wants to continue initiating payments via Money. I
called the bank and they said I would no longer be able to initiate payments
via Money because Microsoft Money does not have the multilayer security being
required by regulators. Assuming this is correct, I expect other banks may
also be taking similar measures. I am dissappointed that Microsoft and HSBC
(and other banks) may not be collaborating to meet customers' (like me) and
regulator's requirements. How do I address this issue to the proper person
at Microsoft?

rjb

"johnbusc[at]hotmail.com" wrote:

- quote -

> excerpt from email today:
> > Changes to [HSBC USA] Personal Internet Banking access
> > On December 10, 2006, you will no longer be able to use the DirectConnect feature
> > of Quicken and Money to connect to HSBC's Personal Internet Banking service.
> > However, you can still download your HSBC transactions into your Quicken and
> > Money software using the WebConnect feature. Simply log on to Personal Internet Banking
> > to perform your banking transactions, select "View Accounts", and then "Download a File."
> > Your account transactions can then be imported into your Quicken and Money software.
> > We are dedicated to making your online experience with HSBC secure, convenient,
> > and easy. We are confident that, once you become accustomed to using this new
> > process, you will enjoy the added benefits and security you will have using WebConnect.

#1 11-02-2006, 03:39 PM

Mark Horn wrote:

- quote -

> But if this is a big issue for you

Not a big issue for me; was FYI as indicated.

- quote -

> there are lots of competitors

ING used to do DirectConnect but went to WebConnect only
Emigrant never offered DirectConnect
not sure about Capital One or Citibank
Who are you referring to?

- quote -

> Pick one who behaves the way you like

I don't choose based on whether they DirectConnect or not (its MY Money
not MS Money that counts!)

Regards,
JB

11-02-2006, 03:25 PM

I'm not their customer. But what the primary thing that HSBC
offers for me would be their high interest money market account.
The number of transactions in those accounts are low enough that
I don't have a problem with entering them manually.

But if this is a big issue for you, there are lots of competitors.
Pick one who behaves the way you like.

On 2006-11-02, johnbusc[at]hotmail.com <johnbusc[at]hotmail.com> wrote:
- quote -

> excerpt from email today:
> > Changes to [HSBC USA] Personal Internet Banking access
> > On December 10, 2006, you will no longer be able to use the DirectConnect feature
> > of Quicken and Money to connect to HSBC's Personal Internet Banking service.
> > However, you can still download your HSBC transactions into your Quicken and
> > Money software using the WebConnect feature. Simply log on to Personal Internet Banking
> > to perform your banking transactions, select "View Accounts", and then "Download a File."
> > Your account transactions can then be imported into your Quicken and Money software.
> > We are dedicated to making your online experience with HSBC secure, convenient,
> > and easy. We are confident that, once you become accustomed to using this new
> > process, you will enjoy the added benefits and security you will have using WebConnect.

#-1 11-02-2006, 03:19 PM

excerpt from email today:

- quote -

> Changes to [HSBC USA] Personal Internet Banking access

> On December 10, 2006, you will no longer be able to use the DirectConnect feature
> of Quicken and Money to connect to HSBC's Personal Internet Banking service.

> However, you can still download your HSBC transactions into your Quicken and
> Money software using the WebConnect feature. Simply log on to Personal Internet Banking
> to perform your banking transactions, select "View Accounts", and then "Download a File."
> Your account transactions can then be imported into your Quicken and Money software.

> We are dedicated to making your online experience with HSBC secure, convenient,
> and easy. We are confident that, once you become accustomed to using this new
> process, you will enjoy the added benefits and security you will have using WebConnect.

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