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Old 10-27-2006, 07:59 PM
Cal Learner-- MVP
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Default Re: MBNA/Bank of America Visa uploads

In microsoft.public.money, Cal Learner-- MVP wrote:

- quote -

> Important Announcement for MBNA customers!

It's on
http://articles.moneycentral.msn.com...orkstatus.aspx
 
Old 10-27-2006, 07:24 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: MBNA/Bank of America Visa uploads

In microsoft.public.money, Tom wrote:

- quote -

> I am a long time Money user with Money 2006 Deluxe and Windows XP. I have a
> VISA account that was provided and branded by Wachovia Bank, but serviced by
> MBNA. I used to be able to upload my right from Wachovia when I uploaded my
> other Wachovia accounts directly. That stopped early in October when Bank
> of America took over MBNA. I called Wachovia and they told me I need to
> deal directly with MBNA as they are no longer providing the activity for
> their VISA cards. I spoke to MBNA/Bank of America and they told me account
> activity would not be available until after 10/25/06 as they were in the
> process of taking over MBNA. When I accessed my account directly through
> the internet, I could not obtain a login from the Bank of America website.
> I again called Bank of America and was told that the former MBNA VISA cards
> need to be accessed via "FIA Card Services" at www.fiacardservices.com. I
> can now log into their website and see my activity. So, my next step was to
> set up Money to get back in service with my daily updates. "FIA Card
> Services" is a supported financial institution via a third party provider
> (CashEdge) and Passport (which I already am using and synchronizing with).
> When setting this up, it instructs you to use the same login you utilize to
> access your account on the internet, which I am. I have not been able to
> successfully set up this account. Every time I attempt to do this, the
> summary information states that "Your last call encountered an error.
> Please try setting up these accounts again". I go online to the MSN Account
> Status page to see what error message from CashEdge is coming through and it
> states error message "5003", which basically states the same thing that the
> account was not updated successfully and to please try again. This has gone
> on for two days and multiple attempts. So, bottom line is that I can access
> my account through FIA Card Services just fine on the internet, but not
> through Money. I contacted Bank of America again and they state that if I
> can access it through the internet and not through Money, it is a problem
> with Money's third party provider. What is my next step? Uploading
> transactions manually through the internet is a poor option as they are only
> providing that option for previous statement and not recent activity. This
> is all very frustrating...............Thanks for any help.


============================

Important Announcement for MBNA customers!



Due to the merger of Bank of America and MBNA, Money users will not
be
able to get automatic updates for credit card accounts that utilize
synchronization with MBNA. Money users can export their information
into
Money from their credit card web site, but it will not be
automatically
updated. We're sorry for this inconvenience. To learn more about the
merger, please click the link above which will take you to the Bank
of
America FAQ.
================================================== ==

I suspect there could be a change in this later, but for now at
least you will need to download from the MBNA website.

http://www.mbna.com/customer_information.html
  #-1  
Old 10-27-2006, 07:13 PM
Tom
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Posts: n/a
Default MBNA/Bank of America Visa uploads

I am a long time Money user with Money 2006 Deluxe and Windows XP. I have a
VISA account that was provided and branded by Wachovia Bank, but serviced by
MBNA. I used to be able to upload my right from Wachovia when I uploaded my
other Wachovia accounts directly. That stopped early in October when Bank
of America took over MBNA. I called Wachovia and they told me I need to
deal directly with MBNA as they are no longer providing the activity for
their VISA cards. I spoke to MBNA/Bank of America and they told me account
activity would not be available until after 10/25/06 as they were in the
process of taking over MBNA. When I accessed my account directly through
the internet, I could not obtain a login from the Bank of America website.
I again called Bank of America and was told that the former MBNA VISA cards
need to be accessed via "FIA Card Services" at www.fiacardservices.com. I
can now log into their website and see my activity. So, my next step was to
set up Money to get back in service with my daily updates. "FIA Card
Services" is a supported financial institution via a third party provider
(CashEdge) and Passport (which I already am using and synchronizing with).
When setting this up, it instructs you to use the same login you utilize to
access your account on the internet, which I am. I have not been able to
successfully set up this account. Every time I attempt to do this, the
summary information states that "Your last call encountered an error.
Please try setting up these accounts again". I go online to the MSN Account
Status page to see what error message from CashEdge is coming through and it
states error message "5003", which basically states the same thing that the
account was not updated successfully and to please try again. This has gone
on for two days and multiple attempts. So, bottom line is that I can access
my account through FIA Card Services just fine on the internet, but not
through Money. I contacted Bank of America again and they state that if I
can access it through the internet and not through Money, it is a problem
with Money's third party provider. What is my next step? Uploading
transactions manually through the internet is a poor option as they are only
providing that option for previous statement and not recent activity. This
is all very frustrating...............Thanks for any help.

Tom


 

Tags
america, mbna or bank, uploads, visa
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