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Old 10-09-2006, 04:01 PM
Cal Learner-- MVP
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Default Re: An Online Update Problem 2005/2007

In microsoft.public.money, MSPMP wrote:

- quote -

> This problem has started in Money 2005 and has now moved to 2007.
> I have two seperate credit card accounts with Citi. One account works fine.
> The other "bad" account does not.
> All observations are from the "View Downloaded Statements" page.
> In 2005 when I attempt to update credit card balances from Citi the "Bank
> Balance" would update but none of the transactions would download. The
> "Local Balance" would also remain unchanged.
> Now ( in 2005 and 2007) the bank balance will not update on the one "bad"
> account.
> The "Last Downloaded" date displays as 2/1/2079 and always has since 2005
> when the problem originally started.


Ahhh... That points to the cure. Disable online access for that
credit card. Then reenable the access. I expect that to cure things
for you.



- quote -

> I have attempted to repair (quick & standard) the file to no avail.
> Archiving off transactions does not work either.
> I believe this is a problem with my file not Money but I do not want to
> loose the info in this file and have WAY to much info to just start anew.
> Any help in resolving this problem would be greatly appreciated.

  #-1  
Old 10-09-2006, 02:21 PM
MSPMP
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Posts: n/a
Default An Online Update Problem 2005/2007

This problem has started in Money 2005 and has now moved to 2007.

I have two seperate credit card accounts with Citi. One account works fine.
The other "bad" account does not.

All observations are from the "View Downloaded Statements" page.

In 2005 when I attempt to update credit card balances from Citi the "Bank
Balance" would update but none of the transactions would download. The
"Local Balance" would also remain unchanged.

Now ( in 2005 and 2007) the bank balance will not update on the one "bad"
account.

The "Last Downloaded" date displays as 2/1/2079 and always has since 2005
when the problem originally started.

I have attempted to repair (quick & standard) the file to no avail.
Archiving off transactions does not work either.

I believe this is a problem with my file not Money but I do not want to
loose the info in this file and have WAY to much info to just start anew.

Any help in resolving this problem would be greatly appreciated.


 

Tags
online, problem, update
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