Go Back   CDN Business Directory > Main Category > Microsoft Money

 
 
Thread Tools Display Modes
  #12  
Old 09-28-2006, 01:10 AM
Ron Rosenfeld
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing

On Wed, 27 Sep 2006 17:47:01 -0700, Rams3377
<Rams3377[at]discussions.microsoft.com> wrote:

- quote -

> "Ron Rosenfeld" wrote:
> > On Tue, 26 Sep 2006 09:03:02 -0700, Rams3377
> > <Rams3377[at]discussions.microsoft.com> wrote:
> > > > > > > > "Ron Rosenfeld" wrote:
> > > > > > On Tue, 26 Sep 2006 07:17:02 -0700, Rams3377
> > > > <Rams3377[at]discussions.microsoft.com> wrote:
> > > > > > > > Hey everyone thanks for all the advice. I have resetted the planner and
> > > > > unfortunately that didn't work. I'm Using Windows XP and i was using money
> > > > > 2006 that came with my laptop before i upgrading to 2007. I installed a trial
> > > > > version of quickbooks. I don'tknow if that would cause the error. But it
> > > > > still will crash right after I input the debts that I want to use in my plan.
> > > > > > > > > > Given that, I would see if you still get the crash using either Safe Mode (with
> > > > networking support), or a "Clean Boot".
> > > > > > > For Clean Boot, see http://support.microsoft.com/kb/310353/
> > > > > > > If you don't get the crash, you have a conflict someplace.
> > > > --ron
> > > > > > > > I jus did a clean reboot. Still having that problem. I also ran the chkdsk
> > > utility and that found no errors. Any more suggestions, they are all welcome.
> > > By the way thanks for all the assistnace guys.
> > > See if you still get the error in Safe Mode.
> > > If you do, try Safe Mode with a newly created Money file.
> > > > --ron

> > I've tried it i'm still getting that error. tested the ram and cleaned the

> hard drive. even reinstalled money. Still getting the problem.


You've got me stumped. I have no problems with the DRP. I'm using Windows XP
SP2; IE6.

Perhaps there's something in your registry interfering; maybe even something
left over from a previous version of Money. There are some tools to
"completely uninstall" various versions of Money on the MS Web Site. But I
don't know that would help.

Sorry.

Have you tried MS tech support? It's free, and, if you're persistent, you'll
eventually get escalated to 2nd and even third tier support people. They may
be able to help.
--ron
  #11  
Old 09-28-2006, 12:47 AM
Rams3377
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing



"Ron Rosenfeld" wrote:

- quote -

> On Tue, 26 Sep 2006 09:03:02 -0700, Rams3377
> <Rams3377[at]discussions.microsoft.com> wrote:
> > > > "Ron Rosenfeld" wrote:
> > > > On Tue, 26 Sep 2006 07:17:02 -0700, Rams3377
> > > <Rams3377[at]discussions.microsoft.com> wrote:
> > > > > > Hey everyone thanks for all the advice. I have resetted the planner and
> > > > unfortunately that didn't work. I'm Using Windows XP and i was using money
> > > > 2006 that came with my laptop before i upgrading to 2007. I installed a trial
> > > > version of quickbooks. I don'tknow if that would cause the error. But it
> > > > still will crash right after I input the debts that I want to use in my plan.
> > > > > > > Given that, I would see if you still get the crash using either Safe Mode (with
> > > networking support), or a "Clean Boot".
> > > > > For Clean Boot, see http://support.microsoft.com/kb/310353/
> > > > > If you don't get the crash, you have a conflict someplace.
> > > --ron
> > > > > I jus did a clean reboot. Still having that problem. I also ran the chkdsk

> > utility and that found no errors. Any more suggestions, they are all welcome.
> > By the way thanks for all the assistnace guys.

> See if you still get the error in Safe Mode.
> If you do, try Safe Mode with a newly created Money file.
> --ron


I've tried it i'm still getting that error. tested the ram and cleaned the
hard drive. even reinstalled money. Still getting the problem.
  #10  
Old 09-26-2006, 05:54 PM
Mark
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing

This file does exist and is not unique to Money 99. It's in the
"MNYCoreFiles" folder for Money 2005/6/7

Rams3377, have you tried registering the msxml files as described in
http://support.microsoft.com/kb/814144/en-us

-Mark

"Ron Rosenfeld" <ronrosenfeld[at]nospam.org> wrote in message
news:f5pih29oiq8tfp1g4vaasleqau62tircvv[at]4ax.com...
- quote -

> On Tue, 26 Sep 2006 10:27:02 -0700, Rams3377
> <Rams3377[at]discussions.microsoft.com> wrote:
> > oops wrong dll file. i'ts mnyob99.dll

> That's wierd. I have no such file on my system. And a brief Google
> suggests
> it is a Money 99 file.
> --ron



  #9  
Old 09-26-2006, 05:35 PM
Ron Rosenfeld
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing

On Tue, 26 Sep 2006 10:27:02 -0700, Rams3377
<Rams3377[at]discussions.microsoft.com> wrote:

- quote -

> oops wrong dll file. i'ts mnyob99.dll

That's wierd. I have no such file on my system. And a brief Google suggests
it is a Money 99 file.


--ron
  #8  
Old 09-26-2006, 05:27 PM
Rams3377
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing

oops wrong dll file. i'ts mnyob99.dll
  #7  
Old 09-26-2006, 05:26 PM
Rams3377
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing



"Mark" wrote:

- quote -

> Have you tried a different file (e.g. the Sample.mny file located in the
> installation folder of Money)?
> What are the "details" of the error message (crash)?
> -Mark
> "Rams3377" <Rams3377[at]discussions.microsoft.com> wrote in message
> news:F5F4D90D-D9F5-4160-BF0D-A99DEED386D4[at]microsoft.com...
> > > > "Ron Rosenfeld" wrote:
> > > > On Tue, 26 Sep 2006 07:17:02 -0700, Rams3377
> > > <Rams3377[at]discussions.microsoft.com> wrote:
> > > > > > Hey everyone thanks for all the advice. I have resetted the planner and
> > > > unfortunately that didn't work. I'm Using Windows XP and i was using
> > > > money
> > > > 2006 that came with my laptop before i upgrading to 2007. I installed a
> > > > trial
> > > > version of quickbooks. I don'tknow if that would cause the error. But it
> > > > still will crash right after I input the debts that I want to use in my
> > > > plan.
> > > > > > > Given that, I would see if you still get the crash using either Safe Mode
> > > (with
> > > networking support), or a "Clean Boot".
> > > > > For Clean Boot, see http://support.microsoft.com/kb/310353/
> > > > > If you don't get the crash, you have a conflict someplace.
> > > --ron
> > > > > I jus did a clean reboot. Still having that problem. I also ran the chkdsk

> > utility and that found no errors. Any more suggestions, they are all
> > welcome.
> > By the way thanks for all the assistnace guys.


Yeah i used the sample file. It gives me an error saying mnydo99.dll . It
also reports an offset of 0x002c7fec. Not sure what to do from there?
  #6  
Old 09-26-2006, 04:54 PM
Ron Rosenfeld
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing

On Tue, 26 Sep 2006 09:03:02 -0700, Rams3377
<Rams3377[at]discussions.microsoft.com> wrote:

- quote -

> "Ron Rosenfeld" wrote:
> > On Tue, 26 Sep 2006 07:17:02 -0700, Rams3377
> > <Rams3377[at]discussions.microsoft.com> wrote:
> > > > Hey everyone thanks for all the advice. I have resetted the planner and
> > > unfortunately that didn't work. I'm Using Windows XP and i was using money
> > > 2006 that came with my laptop before i upgrading to 2007. I installed a trial
> > > version of quickbooks. I don'tknow if that would cause the error. But it
> > > still will crash right after I input the debts that I want to use in my plan.
> > > > Given that, I would see if you still get the crash using either Safe Mode (with

> > networking support), or a "Clean Boot".
> > > For Clean Boot, see http://support.microsoft.com/kb/310353/
> > > If you don't get the crash, you have a conflict someplace.

> > --ron
> > I jus did a clean reboot. Still having that problem. I also ran the chkdsk

> utility and that found no errors. Any more suggestions, they are all welcome.
> By the way thanks for all the assistnace guys.


See if you still get the error in Safe Mode.

If you do, try Safe Mode with a newly created Money file.


--ron
  #5  
Old 09-26-2006, 04:17 PM
Mark
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing

Have you tried a different file (e.g. the Sample.mny file located in the
installation folder of Money)?
What are the "details" of the error message (crash)?

-Mark

"Rams3377" <Rams3377[at]discussions.microsoft.com> wrote in message
news:F5F4D90D-D9F5-4160-BF0D-A99DEED386D4[at]microsoft.com...
- quote -

> "Ron Rosenfeld" wrote:
> > On Tue, 26 Sep 2006 07:17:02 -0700, Rams3377
> > <Rams3377[at]discussions.microsoft.com> wrote:
> > > > Hey everyone thanks for all the advice. I have resetted the planner and
> > > unfortunately that didn't work. I'm Using Windows XP and i was using
> > > money
> > > 2006 that came with my laptop before i upgrading to 2007. I installed a
> > > trial
> > > version of quickbooks. I don'tknow if that would cause the error. But it
> > > still will crash right after I input the debts that I want to use in my
> > > plan.
> > > > Given that, I would see if you still get the crash using either Safe Mode

> > (with
> > networking support), or a "Clean Boot".
> > > For Clean Boot, see http://support.microsoft.com/kb/310353/
> > > If you don't get the crash, you have a conflict someplace.

> > --ron
> > I jus did a clean reboot. Still having that problem. I also ran the chkdsk

> utility and that found no errors. Any more suggestions, they are all
> welcome.
> By the way thanks for all the assistnace guys.



  #4  
Old 09-26-2006, 04:03 PM
Rams3377
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing



"Ron Rosenfeld" wrote:

- quote -

> On Tue, 26 Sep 2006 07:17:02 -0700, Rams3377
> <Rams3377[at]discussions.microsoft.com> wrote:
> > Hey everyone thanks for all the advice. I have resetted the planner and
> > unfortunately that didn't work. I'm Using Windows XP and i was using money
> > 2006 that came with my laptop before i upgrading to 2007. I installed a trial
> > version of quickbooks. I don'tknow if that would cause the error. But it
> > still will crash right after I input the debts that I want to use in my plan.

> Given that, I would see if you still get the crash using either Safe Mode (with
> networking support), or a "Clean Boot".
> For Clean Boot, see http://support.microsoft.com/kb/310353/
> If you don't get the crash, you have a conflict someplace.
> --ron


I jus did a clean reboot. Still having that problem. I also ran the chkdsk
utility and that found no errors. Any more suggestions, they are all welcome.
By the way thanks for all the assistnace guys.
  #3  
Old 09-26-2006, 02:53 PM
Ron Rosenfeld
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing

On Tue, 26 Sep 2006 07:17:02 -0700, Rams3377
<Rams3377[at]discussions.microsoft.com> wrote:

- quote -

> Hey everyone thanks for all the advice. I have resetted the planner and
> unfortunately that didn't work. I'm Using Windows XP and i was using money
> 2006 that came with my laptop before i upgrading to 2007. I installed a trial
> version of quickbooks. I don'tknow if that would cause the error. But it
> still will crash right after I input the debts that I want to use in my plan.



Given that, I would see if you still get the crash using either Safe Mode (with
networking support), or a "Clean Boot".

For Clean Boot, see http://support.microsoft.com/kb/310353/

If you don't get the crash, you have a conflict someplace.
--ron
  #2  
Old 09-26-2006, 02:17 PM
Rams3377
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing

Hey everyone thanks for all the advice. I have resetted the planner and
unfortunately that didn't work. I'm Using Windows XP and i was using money
2006 that came with my laptop before i upgrading to 2007. I installed a trial
version of quickbooks. I don'tknow if that would cause the error. But it
still will crash right after I input the debts that I want to use in my plan.
  #1  
Old 09-26-2006, 11:58 AM
Ron Rosenfeld
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing

On Mon, 25 Sep 2006 21:27:01 -0700, Rams3377
<Rams3377[at]discussions.microsoft.com> wrote:

- quote -

> I have been having an interesting problem the last few days. I’ve been trying
> to set up a debt reduction plan and it crashes before it makes it to the
> third page. Everywhere I looked I have seen a problem like this. I tried
> repairing the file, reinstalling money, even upgraded to 2007. I’m not sure
> if this is an issue with my hard drive or ram. I’ve tested the RAM using
> Microsoft RAM testing tool and it passed. Any suggestions? This error even
> occurs with the sample file.
> Thanks Everyone!
> Rams


What version did this start with?

You wouldn't happen to be running Virtual Account Number from Citibank?

My Money 2007 will reproducibly crash in certain areas when that program is
running.

Since it also occurs with the sample file, it is possible that there is a
conflict with another program.

Have you installed any new programs just prior to when the crashing started?

Try doing a clean boot (how to do that would depend on your OS) and see if the
crash still occurs. If it does not, that indicates a conflict with another
program. Add back the programs one at a time until you find the one that is a
problem.

To do a clean boot in Windows XP, the procedure is outlined at
support.microsoft.com



--ron
 
Old 09-26-2006, 06:03 AM
Bob Peel, MVP
Guest
 
Posts: n/a
Default Re: Debt Reduction Planner keeps crashing

I know you haven't got very far into the DRP, but have you tried resetting
it?

Tools > Settings and scroll down to Planner settings. Down the bottom is a
Reset Debt Plan button.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.


I do not respond to any emails that I have not specifically asked for.

"Rams3377" <Rams3377[at]discussions.microsoft.com> wrote in message
news:73A7DA18-CCDA-415F-91C2-3CE11C17BB4A[at]microsoft.com...
- quote -

> I have been having an interesting problem the last few days. I've been
> trying
> to set up a debt reduction plan and it crashes before it makes it to the
> third page. Everywhere I looked I have seen a problem like this. I tried
> repairing the file, reinstalling money, even upgraded to 2007. I'm not
> sure
> if this is an issue with my hard drive or ram. I've tested the RAM using
> Microsoft RAM testing tool and it passed. Any suggestions? This error even
> occurs with the sample file.
> Thanks Everyone!
> Rams



  #-1  
Old 09-26-2006, 04:27 AM
Rams3377
Guest
 
Posts: n/a
Default Debt Reduction Planner keeps crashing

I have been having an interesting problem the last few days. I’ve been trying
to set up a debt reduction plan and it crashes before it makes it to the
third page. Everywhere I looked I have seen a problem like this. I tried
repairing the file, reinstalling money, even upgraded to 2007. I’m not sure
if this is an issue with my hard drive or ram. I’ve tested the RAM using
Microsoft RAM testing tool and it passed. Any suggestions? This error even
occurs with the sample file.

Thanks Everyone!
Rams

 

Tags
crashing, debt, planner, reduction
Similar Threads
Thread Forum Replies Last Post
Debt Reduction Planner
Luigi: I am using the Money 2005 Trial version (international). I want to reset the Debt Reduction Planner because it returns a huge and crazy amount. I...
Microsoft Money 4 07-23-2005 03:56 PM
Debt Reduction Planner bug
Richard Forester: I guess some things never change. I thought this one was fixed in Money 2005, alas, no. I set up a budget and then ran the debt reduction planner...
Microsoft Money 1 01-21-2005 04:04 PM
Debt reduction planner vs. budget planner
JRB: I am running Money 2002 Standard OEM Edition, version 10.0. I notice that on the "Review Your Current Budget Status" page of the Budget Planner,...
Microsoft Money 2 02-29-2004 11:41 PM
debt reduction planner...
Brad Rosevear: Is anyone experiencing any issues with debt redution planner? I am but I am not sure how to describe. Thank you, Brad
Microsoft Money 1 12-22-2003 06:21 AM



Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

All times are GMT. The time now is 07:00 PM.