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  #4  
Old 09-24-2006, 01:20 PM
bahareh
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Posts: n/a
Default Re: Troubleshooting method

ba tashakor
"William R Wood" <secret[at]???.net> wrote in message
news:#UIZS2F2GHA.4392[at]TK2MSFTNGP04.phx.gbl...
- quote -

> "Michael Gordon, MVP" <gordonm[at]denison.edu> wrote in message
> news:OT7YUaF2GHA.2036[at]TK2MSFTNGP05.phx.gbl...
> > Good find, Bill - scheduled Bills and Deposits have often been a cause

of
> > data corruption. I can't stop myself from commenting that M07 has a new
> > feature which speaks to this issue; sorry..........
> > > --

> > Michael Gordon
> > MVP
> > > Michael,

> No problem, I left myself wide open for that one!
> In fact, I am impressed that MSFT actually did something to help folks out
> with budget gremlins. Wish M2002 had such a tool.
> Regards
> Bill





  #3  
Old 09-24-2006, 01:18 PM
bahareh
Guest
 
Posts: n/a
Default Re: Troubleshooting method

ba tashakor
"William R Wood" <secret[at]???.net> wrote in message
news:#UIZS2F2GHA.4392[at]TK2MSFTNGP04.phx.gbl...
- quote -

> "Michael Gordon, MVP" <gordonm[at]denison.edu> wrote in message
> news:OT7YUaF2GHA.2036[at]TK2MSFTNGP05.phx.gbl...
> > Good find, Bill - scheduled Bills and Deposits have often been a cause

of
> > data corruption. I can't stop myself from commenting that M07 has a new
> > feature which speaks to this issue; sorry..........
> > > --

> > Michael Gordon
> > MVP
> > > Michael,

> No problem, I left myself wide open for that one!
> In fact, I am impressed that MSFT actually did something to help folks out
> with budget gremlins. Wish M2002 had such a tool.
> Regards
> Bill



  #2  
Old 09-24-2006, 01:17 PM
bahareh
Guest
 
Posts: n/a
Default Re: Troubleshooting method

ba tashakor
"William R Wood" <secret[at]???.net> wrote in message
news:#UIZS2F2GHA.4392[at]TK2MSFTNGP04.phx.gbl...
- quote -

> "Michael Gordon, MVP" <gordonm[at]denison.edu> wrote in message
> news:OT7YUaF2GHA.2036[at]TK2MSFTNGP05.phx.gbl...
> > Good find, Bill - scheduled Bills and Deposits have often been a cause

of
> > data corruption. I can't stop myself from commenting that M07 has a new
> > feature which speaks to this issue; sorry..........
> > > --

> > Michael Gordon
> > MVP
> > > Michael,

> No problem, I left myself wide open for that one!
> In fact, I am impressed that MSFT actually did something to help folks out
> with budget gremlins. Wish M2002 had such a tool.
> Regards
> Bill



  #1  
Old 09-15-2006, 12:25 AM
William R Wood
Guest
 
Posts: n/a
Default Re: Troubleshooting method


"Michael Gordon, MVP" <gordonm[at]denison.edu> wrote in message
news:OT7YUaF2GHA.2036[at]TK2MSFTNGP05.phx.gbl...
- quote -

> Good find, Bill - scheduled Bills and Deposits have often been a cause of
> data corruption. I can't stop myself from commenting that M07 has a new
> feature which speaks to this issue; sorry..........
> --
> Michael Gordon
> MVP


Michael,

No problem, I left myself wide open for that one!

In fact, I am impressed that MSFT actually did something to help folks out
with budget gremlins. Wish M2002 had such a tool.

Regards

Bill



 
Old 09-14-2006, 11:36 PM
Michael Gordon, MVP
Guest
 
Posts: n/a
Default Re: Troubleshooting method

Good find, Bill - scheduled Bills and Deposits have often been a cause of
data corruption. I can't stop myself from commenting that M07 has a new
feature which speaks to this issue; sorry..........

--
Michael Gordon
MVP


"William R Wood" <secret[at]???.net> wrote in message
news:u$WR0921GHA.4924[at]TK2MSFTNGP05.phx.gbl...
- quote -

> Just fixed a monthly report problem. Maybe the troubleshooting method I
> used might help others so here it is.
> I got an error message, "Money encountered a problem and must close" when
> trying to run a monthly report.
> Tried the built-in and standard file repair methods:
> http://support.microsoft.com/kb/182608/
> Neither worked.
> Then I isolated the problem as follows:
> Make a test copy of your data file to work on.
> Went down the list of monthly reports one at a time until one worked -
> Sept 2005 was the first one that worked. So I knew the file became
> corrupt in Oct 2005. But what account was involved?
> Went down my open accounts one at a time and closed each one and then
> tested Oct 2005 report. After about 10 accounts, the report for Oct 2005
> finally worked. So now I knew the account where the problem was located.
> I looked at the Oct 2005 transactions but saw no problems. I deleted all
> the 10/2005 transactions in that account and recreated them one by one but
> that did not help.
> I noted that one of the 10/2005 deposit transactions in the offending
> account was entered via Bills and Deposits.
> I went to Bills and Deposits and deleted that recurring deposit. Then the
> 10/2005 monthly report worked! Problem solved.
> Deleting Bills or Deposits is not advisable so I deleted the test file and
> created a new test file. Then I used "This series will end at some point
> in time" in the Edit dialog to remove the offending deposit from the list
> by setting the last payment date as the final payment. I then created a
> new recurring deposit to carry on starting next month. Now the monthly
> reports work perfectly and all is well.
> Regards
> Bill Wood



  #-1  
Old 09-13-2006, 08:01 PM
William R Wood
Guest
 
Posts: n/a
Default Troubleshooting method

Just fixed a monthly report problem. Maybe the troubleshooting method I
used might help others so here it is.

I got an error message, "Money encountered a problem and must close" when
trying to run a monthly report.

Tried the built-in and standard file repair methods:

http://support.microsoft.com/kb/182608/

Neither worked.

Then I isolated the problem as follows:

Make a test copy of your data file to work on.

Went down the list of monthly reports one at a time until one worked - Sept
2005 was the first one that worked. So I knew the file became corrupt in
Oct 2005. But what account was involved?

Went down my open accounts one at a time and closed each one and then tested
Oct 2005 report. After about 10 accounts, the report for Oct 2005 finally
worked. So now I knew the account where the problem was located. I looked
at the Oct 2005 transactions but saw no problems. I deleted all the 10/2005
transactions in that account and recreated them one by one but that did not
help.

I noted that one of the 10/2005 deposit transactions in the offending
account was entered via Bills and Deposits.

I went to Bills and Deposits and deleted that recurring deposit. Then the
10/2005 monthly report worked! Problem solved.

Deleting Bills or Deposits is not advisable so I deleted the test file and
created a new test file. Then I used "This series will end at some point in
time" in the Edit dialog to remove the offending deposit from the list by
setting the last payment date as the final payment. I then created a new
recurring deposit to carry on starting next month. Now the monthly reports
work perfectly and all is well.

Regards

Bill Wood





 

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