More then likely the opening balance is comeing threw the conversion when
you go into 2007 open the account settings and offset the balance by
changing the opening balance only after verifiyng the transactions
"allensxs3" <allensxs3[at]discussions.microsoft.com> wrote in message
newsE01B97A-5FF3-43F8-A4AE-09FB00355157[at]microsoft.com...
- quote -

Digital rivers (Microsoft Online Store) Number is 952-646-5047
and there email is microsoftmoney.cs[at]digitalriver.com
they give the refunds explain to them what the problem is
"allensxs3" <allensxs3[at]discussions.microsoft.com> wrote in message
news:B57338F6-E81D-47CC-BAE6-31CAFA19076F[at]microsoft.com...
- quote -

Microsoft also suggested import and export. I tried this but it did not
properly import all of my transactions due to using custom categories.

Like I said...I spent over 7 hours on the phone (over several days) with MS
trying to fix this issue. They had a poor attitude from the start and I
didn't really ever feel like they cared much about helping me....so I don't
feel like they even gave me 100% let alone 120%.

This thing that makes me the most angry about this is that they won't even
give me my money back for the 2007 download when I can't even use it!

"Steve" wrote:

- quote -

Yes I did try that.

I am able to get it to work if I disable all of my online banking services
and then convert it. This however causes another issue. When I disable my
online services for some reason it is changing my account balances and I
can't figure out how to resolve that issue once I have the file in Money 07.

For now I am continuing to use MS Money 2003 and it is working just fine for
me. I just dread the day that they will no longer let me use it because I'm
unable to convert my existing file.

"Bob Peel, MVP" wrote:

- quote -

You stated they tried many different versions of money? Possibly they did
everything they could? Only thing left to do if you can get 03-07 is export
and import the accounts there is only so much MS can do when someone says
they are going to Quicken it doesnt make them work 120% harder if theve
already done everything possible anyhow heres the kb for export import
http://support.microsoft.com/default...b;en-us;178830
Steve
"allensxs3" <allensxs3[at]discussions.microsoft.com> wrote in message
news80B4F95-CA61-4EE2-BEB6-57152BDD172E[at]microsoft.com...
- quote -

Have you tried a file repair under M2003 before converting?

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.


I do not respond to any emails that I have not specifically asked for.

"allensxs3" <allensxs3[at]discussions.microsoft.com> wrote in message
news80B4F95-CA61-4EE2-BEB6-57152BDD172E[at]microsoft.com...
- quote -

Nope and Microsoft was absulutely NO HELP! I spent at least 7 hours on the
phone with them. They had me try a bunch of other versions of MS Money and I
still had the same problem. I finally got so frustrated with them that I
told them I was going to use Quicken instead. There reply "Whatever you feel
like to need to do ma'am"! Needless to say I'm not a real fan of Microsoft
right now!!

"TwinsFan" wrote:

- quote -

Hey; I am having the same problem with the trial version of Money Deluxe
2007. The "converting file" screen appears, but the program stalls. I am
attempting to move from Money 2003 to Money 2007. Did you ever get this
problem solved? If so, how?

Thanks
--
Go Twins


"allensxs3" wrote:

- quote -

I upgraded to Money 2007 Premium. When I 1st launch and sign in it tells me
it is going to convert my money file to 2007. I see the "converting file"
status bar come up but then it doesn't ever seem to convert the file. Any
suggestions?