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Old 12-17-2006, 10:10 PM
JS
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Default RE: Money somehow still keeps the reference to my old payee account

I have a similar problem. I have switched cell phone providers to one that I
used to pay with Money 2005. After I orginally switched from them, I believe
I simply deleted the recurring bill? Now, when I try to add a new recurring
bill using the same company name the account number section is grayed out
(with my 2 yr. old account number).

I see no way to edit the old payee account number information as it's grayed
out in every screen I try. Is there no way to edit an old payee account
number so I can continue to use Money for payments?

Thanks for any help.
--
Take care,

JS


"Maurice Pinto" wrote:

- quote -

> I am using MS Money 2005 Small Business v.14.0.150.1105. Here is a
> description of my problem:
> I setup a payee (i.e. "Citibank" with account number "X") in order to pay
> bills electronically. I pay bills. Everything works perfectly. My financial
> obligation with Citibank account number X is closed after a number of
> successful payments. After some time, I incur a new debt with Citibank, this
> time with account number "Y" (a different accoutn because it is a different
> financial obligation). I set up a new payee as "Citibank" with account number
> "Y".Every time I try to do an electronic payment, the system reverts back to
> account number "X". I cannot do an electronic payment because the system
> insists on paying to account number "X". I then decide to delete all
> reference to "Citibank" from my payees list and start again. I then try to do
> an electronic payment using a new payee "Citibank" with account number "Y".
> The system gives me an error message: Cannot process transaction. Cannot
> change payee account number".
> It seems that Money somehow still keeps the reference to my old payee
> account "Citibank with account numb er "X" and I cannot get rid of it.
> Furthermore, I cannot make electronic payments to my new "Citibank" account
> with account number "Y".
> Any suggestions?

  #-1  
Old 08-13-2006, 06:21 PM
Maurice Pinto
Guest
 
Posts: n/a
Default Money somehow still keeps the reference to my old payee account

I am using MS Money 2005 Small Business v.14.0.150.1105. Here is a
description of my problem:

I setup a payee (i.e. "Citibank" with account number "X") in order to pay
bills electronically. I pay bills. Everything works perfectly. My financial
obligation with Citibank account number X is closed after a number of
successful payments. After some time, I incur a new debt with Citibank, this
time with account number "Y" (a different accoutn because it is a different
financial obligation). I set up a new payee as "Citibank" with account number
"Y".Every time I try to do an electronic payment, the system reverts back to
account number "X". I cannot do an electronic payment because the system
insists on paying to account number "X". I then decide to delete all
reference to "Citibank" from my payees list and start again. I then try to do
an electronic payment using a new payee "Citibank" with account number "Y".
The system gives me an error message: Cannot process transaction. Cannot
change payee account number".

It seems that Money somehow still keeps the reference to my old payee
account "Citibank with account numb er "X" and I cannot get rid of it.
Furthermore, I cannot make electronic payments to my new "Citibank" account
with account number "Y".

Any suggestions?
 

Tags
account, money, payee, reference
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