In microsoft.public.money, Sam wrote:

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The things you propose below sound good, if you have already tried
disabling the account for online access, and then re-enabling the
account for online access. Then merge the duplicate account.

You could also try turning off background banking at
Tools-> Settings-> AccessYourMoneyDataOnTheWeb. Then set it up again.

- quote -

Keep an extra copy/backup in case you want to undo something.

- quote -

About two months ago my downloads quit working so that I can no longer
download transactions from my bank (Mobile Oil Federal Credit Union).
It had worked fine before but just quit working one day. I have been
working with tech support but I am just about ready to give up on them.
The last email tech support sent to me stated that they felt my
passport credentials had become corrupted, they stated this because I
was able to create a new passport and create a new money file and that
new money file would update with my bank just fine. But I believe what
they failed to understand is that I was also able to create another new
money file and use my original passport log in and update my accounts
from my bank as well. In my opinion there appears to be a problem my
money data file, since my passport log in works fine with a new money
data file. Does anyone have any opinions on how best to fix this
problem? Should I create a new money file, import all the data from the
old money file and see if the downloads work? Should I delete the
accounts that are not updating in the original money file and then try
re-creating those accounts? Any other ideas? I would really hate to
lose my historical data but I need to get this thing working again. I
am using Money2006 Deluxe and my money file contains data back to
roughly 2000 and is almost 23mb in size.

Any comments would be appreciated.

Sam