I just thought I would update everyone for those trying to use MS Money with
Bill Pay. I have 2007 and it was HORRIBLE trying to get support to integrate
this account. During the setup Money asked for special account numbers and
when talking with support they had no clue about this - called and talked
with 5 different people. I dug around on this newsgroup and microsoft KB's
and found conflicting stories everywhere. You don't need a special
subscripber ID contrary to their own KB article :
http://www.kbalertz.com/kb_926230.aspx

This is what finally worked:
1. Setup MSN Bill Pay account via the web
2. Wait for the 2 test account charges to be created, then confirm the
checking/savings account via the MSN Bill pay website.
3. Create the Bill Pay account in Money using the SAME login/password combo
that you use on the website (read: no special info required - at least when I
did this 01-03-2007)
4. Voila

Hope this helps some of you not to struggle through what I experienced.

"hstorey" wrote:

- quote -

I had the same problem also. They don't reset the pin over the phone anymore
but they now send out a letter with a new pin. You can call 1877-800-4873
and select option 4. Ask for the same info Ben meantioned and they will send
a letter to your current address on file.

Cheers

"hstorey" wrote:

- quote -

Thanks for the info. This resolved my issue and I can now use billpay.

"Ben" wrote:

- quote -

I managed to determine my special account number and connect to MSN Bill
pay. Now the problem is that the option to match the MSN Bill Pay Checking
to an existing account is greyed out. Has anyone else experienced this? My
MNY file does contain an account with the same number as the one already
setup on MSN Bill Pay.

Background information: I've never had problems with Money and MSN Bill pay.
I guess I was one of those folks who was grandfathered in. The reason I'm
doing all of this work is that I want to use a different checking account on
MSN Billpay. I tried this with Money 2006, but the best it could do is
create a standalone MSN Billpay checking account in my MNY file - it would
not "link" to my actual checking account. In many ways, Money 2007 is doing
the same thing.


"Mark" <abcd[at]abcd.com> wrote in message
news:uTUjBVmtGHA.3964[at]TK2MSFTNGP04.phx.gbl...
- quote -

You apparently got someone new -- don't know the exact number I called, didn't
save it. I called MS Money support, they gave me a phone number for Checkfree
Money support -- they're the ones that gave me my (already exisiting) account
number.

If you've never used MS Money Billpay or MSN Billpay, then, you wouldn't yet
have an account number and would need to sign up for it first -- you'll receive
your account number and configuration info in the mail, as I did years ago.
Since then, it stopped working with MS Money and became hitched with
Passport/MSN Money Billpay... now it works again with MS Money, re-introduced
and a 'new' feature

If you need to know more, sorry, you'll have to deal with MS Support as that's
all I know...

"Ken" <dustbunny[at]discussions.msn.com> wrote:
- quote -

Did you try your SSN and the password you use on the MSN Bill Pay website?

If that doesn't work, I would call CheckFree again, and if you get the same
answer, talk to a supervisor.
They DO support adding Bill Pay in Money 2007.

-Mark

"Ken" <dustbunny[at]discussions.msn.com> wrote in message
news:%23HBRfvltGHA.4336[at]TK2MSFTNGP06.phx.gbl...
- quote -

What number did you call and who did you talk to? I just phoned the
Checkfree MSN support number I was given my MSN support and they had no idea
what account number I was talking about. They said they aren't even
supporting Money 2007 yet!

ken

"hstorey" <hstorey[at]discussions.microsoft.com> wrote in message
news:91CC7BB2-82FF-4005-A8D8-C993D39917AC[at]microsoft.com...
- quote -

Thanks Ben, I called and got the account # and it works

"Ben" wrote:

- quote -

It's not your MSN Billpay login (passport ID) -- it's your service account
number -- which is most likely your social security number -- to find out for
sure, contact MSN Billpay support (located somewhere in the Money help file)
and ask for the Checkfree MSN support number -- they'll provide you with your
service account number if you don't already have it...

hstorey <hstorey[at]discussions.microsoft.com> wrote:
- quote -

I can logged onto MSN Bill Pay web site but when I try to do it from Money
2007 I received this error message:

The password or PIN you entered was wrong.

Any suggestions?

Thanks