Heck
I've had similar problems just logging into the website to check my
balances.
And you think that's bad, try moving your account to another firm.
They make it all but impossible to do so. In fact, I have been
unsuccessful in doing so. Twice.

Take my advice and get out of AXAA if you can.


Rael wrote:
- quote -

I have the same issue with AXA and Principal Financial

Upon entering my Username/pw combo and following both sites instrucitons
they both still fail with "Invalid PIN"

Well, neither site uses a pin and I *KNOW* it's right.

What gives?

"ajplautz" wrote:

- quote -

I'm trying to set up my AXA investment accounts for online updates and to no
avail. I've followed the instructions on the AXA website and have now
successfully spent several fruitless hours. Has anyone been successful
establishing online updates with this brokerage house? Any suggestions would
be appreciated. Just an fyi... I have successfully set up online updates
with three other institutions.