All you need to do in this case is edit the split. Since you have
already accepted them and reconciled the account you will get a warning
but accept it and fix the transaction. No need to accept again as it
has been accepted prior.

Randy wrote:
- quote -

I've just discovered that this problem with "splits" is happening to me.
You guys say the fix has to do with pressing "Enter" before "Accept" on
downloaded transactions. So what do you do if you have already made the
mistake and pressed the "Accept" button? Every subsequent time that I have
re-edited the splits in a transaction it still doesn't save them and the
original "wrong" split info is still there. What do I do? How do you get
the "Accept" button to reappear after you've "Accepted" and then later
reconciled the account against your bank statement?

Any help would be apprciated.
Randy


"Harvested" <apn100057718[at]forteinc.com> wrote in message
news:u31pa2dvbv937ejaa6mtnb07peguko4htp[at]4ax.com...
- quote -

On Tue, 4 Jul 2006 14:41:03 -0700, Del <Del[at]discussions.microsoft.comwrote:

- quote -

I went to make a epay a day or so ago and discovered that all the
account information (account number, address, etc.) that I had set up
for several payee's had disappeared and I had to reenter that
information. I had been using those for months now ( almost two years)
and had no problem. What gives?

Jim

On Tue, 4 Jul 2006 14:41:03 -0700, Del <Del[at]discussions.microsoft.comwrote:

- quote -

Chances are that it didn't disappear, but never was saved by Money
when you entered it. If you didn't hit "Enter," before "Accepting"
the split, Money discards your splits. Or at least it does in Money
2006. I'm not sure about 2003, as it's been a while since I've run
that.


- quote -

No. This has nothing to do with the bank. At least in my case it
doesn't. This is infomation entered into previously downloaded
transactions that I later entered split information into. FWIW it's
been confirmed as a problem by the tech I corresponded with at MS.
It's been added to the list of things to eventually fix.

If you'd like to add your request to get this fixed, I posted a link
elsewhere in this thread.

"Harvested" wrote:

- quote -

discovered that our split data from the last six months or so, all carefully
entered by me, seems to have permanently disappeared. Might this be an
incompatibility issue with the bank using 2006?

On Fri, 30 Jun 2006 15:36:17 GMT, "Taylor" <123[at]456.com> wrote:

- quote -

Here you go:

http://support.microsoft.com/oas/def...9&gprid=321298

The email support button is on the upper left of the page.

"Harvested" <harvested_onusenet[at](nospam)sbcglobal.net> wrote in message
newsp08a2dfmr67df0650slh7i2bfgt2klane[at]4ax.com...
- quote -

I would love to. Can you post a link so I, and others, can write to fix
this annoying bug?

On Thu, 29 Jun 2006 14:02:11 GMT, "Taylor" <123[at]456.com> wrote:

- quote -

I realize that - have used Money for years and discovered early on
that bug fixes are generally issued in the next year's program. <grin
I did submit this issue to support in hopes that it might eventually
get fixed in Money 2008. Too late now for v2007.

FWIW I did get a response back admitting that this is a problem:

"... it should have edited bolded instead of accept since you have to
hit edited first. This is very misleading and I understand were you
are coming from with wanting this fixed.

I can make sure a note is made on the issue you are having and we can
try to have it resolved. Again I apologize for the inconvenience."

So, if others are bothered by this - and they should be - please write
tech support to get additional notes added to this problem.

<harvested_onusenet[at]sbcglobal.net> wrote in message
news:45p3a25hgt87a1odr2l339kc7bkr2hl497[at]4ax.com...
- quote -

There is nothing they can do to help you. They cannot change the
programming in the application. The only thing they do is add it to a list
of possible changes for the next version. If enough people complain, they
may change it.

On Tue, 27 Jun 2006 20:27:40 -0400, Art McClinton <art[at]nova.orgwrote:

- quote -

I did reply to it this morning. Will see what sort of response I get
next. I've done this in the past with Money support and gone back and
forth 8 or 9 times. Sometimes they *do* try to troubleshoot things.
However, the last time I tried various things they suggested for a
fairly minor problem, I dropped out when the last suggestion was a
hard drive format and new Windows install.

- quote -

This has happened to me often enough now, plus with the reporting, I
think I may actually remember to hit "Enter" for splits. But, maybe
not.

- quote -

This almost did it for me earlier this year. I actually bought a copy
of Quicken. However, I never installed it. Maybe I will now,
depending on how this plays out with tech support.

You do not have to accept the response. I have replied to the
responses, this escalates the response to some one that speaks the same
language you submitted the first question in. I have even assumed that
the first question is answered by a computer AI program and that with
follow ups you finally get a carbon life form to read the question.

Concerning your report of the problem, I just checked and found that for
the last year I have been the victim of the same problem. I am not
pleased to say the least, I have shredded close to 40 items that I
faithfully entered into splits that changed from the Bills to the
actual. All of them are gone and can not be retrieved.

One of the major reasons that I stayed with MS Money was the long
standing database I had created. Now that is suspect, I have less
reason to stay with MS Money. Guess will test the waters this year.

harvested_onusenet[at]sbcglobal.net wrote:
- quote -

Following myself up here...

I submitted a trouble ticket to MS about this. Predictably I got back
a nice email telling me how to enter a split transaction. <sighAbsolutely nothing about what I actually asked.

Harvested wrote:
- quote -

"Harvested" <Harvested_onUsenet[at]sbcglobal.net> wrote in message
news:uMIeFSJmGHA.4768[at]TK2MSFTNGP03.phx.gbl...
- quote -

function with Accept.

I *think* this is new in MSM2006, but am not sure. When entering a split
transaction, once the split categories and amounts are entered, you click
"Done" if it all adds up to the total amount of the transaction. No
problem. If the splits don't add up, you're given popup choices to fix it.
Fine. So, by opting for "Done," you've told Money you're finished with
entering the split information and that it's correct.

This takes you back to the main transaction page, which now has "Accept"
bolded for action. However, if you press "Accept," you lose all the
information you've entered under the splits! You must first press the
unbolded "Enter" and then "Accept."

While it's not at all difficult to press the extra button, since there is no
warning pop up about it or bolded text, I often forget and press "Accept."
I then have to go back and re-enter often very long lists of data.

Is there some place to set an option to be warned about this? Or someplace
to set Money to enter this information automatically when pressing "Done" on
the split field? If not, does anyone know of a cheap flight to Redmond, so
I can yell at the MS programmers? <grin