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  #7  
Old 06-21-2006, 08:11 PM
Flyin'8@here.com
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Posts: n/a
Default Re: Still No Updates

Flyin'8[at]here.com wrote:
- quote -

> I ahve already done your suggestions, except for contacting support,
> which is asking for my PID. No way around that I guess. I will try the
> MSN money as a selection. Maybe that will help.
> I can not update in MoneyCentral and the Error Code is -2000.



So I did the email support for MSN Money and here is the reply I
received...

This is XXXXXX from MSN Money Online Support, and I'll be assisting you
with your case today.

I understand its frustrating but i will do my best to help you with your
problem today

To give the most accurate support possible, I would like to give a brief
summary of the problem as I understand it.

Your account have stopped updating and you are getting error -2000.This
currently is an ongoing issue we are aware of and you will have to wait out
until its resolved then your accounts will update.Here is a network staus
page that will inform you of the problem and when its
resolved---http://money central.msn.com/common/networkstatus.asp


Please try my suggestions and let me know the results at your earliest
convenience. If anything is unclear, please feel free to let me know. I
look forward to your reply.

Best Regards,
XXXXXX

--
Mike Flyin'8
PP-ASEL
Temecula, CA
http://flying.4alexanders.com
  #6  
Old 06-21-2006, 05:06 PM
Flyin'8@here.com
Guest
 
Posts: n/a
Default Re: Still No Updates

I ahve already done your suggestions, except for contacting support, which
is asking for my PID. No way around that I guess. I will try the MSN
money as a selection. Maybe that will help.

I can not update in MoneyCentral and the Error Code is -2000.

"Mark" <abcd[at]abcd.com> wrote:
- quote -

> Check to see if you can get the account to update on MSN Money.
> Go to http://money.msn.com and select Account Balances under Banking and
> sign in with the same Passport you use in Money.
> Then see if you can get the account to update there.
> If not, check the account "error code" by using the link in the Financial
> Institution Events section on the Network Status page:
> http://moneycentral.msn.com/common/networkstatus.asp
> Keep in mind that you may be experiencing the "intermittent" problem
> mentioned at the top of the Network Status page.
> If the error code doesn't help you resolve the issue, go ahead and to
> http://support.microsoft.com/money and select MSN Money as the product
> and report it to support.
> -Mark
> <Flyin'8[at]here.com> wrote in message
> news:20060621123044.990$FZ[at]newsreader.com...
> > > They have contact with CashEdge and Yodlee.
> > > > > > You could contact Microsoft support.
> > > > > > > > > http://support.microsoft.com/select/...ssistance&c1=1
> > > > > 1523&
> > > Since I am at work and do not have my PID with me, is there another

> > option where I can let them know my bank (which uses cashedge) is not
> > updating?

> I
> > am less worried about the other account since it is Chevron. I am sure
> > someone else has already complained about that one if it were a
> > CashEdge problem.
> > > --

> > Mike Flyin'8
> > PP-ASEL
> > Temecula, CA
> > http://flying.4alexanders.com


--
Mike Flyin'8
PP-ASEL
Temecula, CA
http://flying.4alexanders.com
  #5  
Old 06-21-2006, 05:01 PM
Mark
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Posts: n/a
Default Re: Still No Updates

Check to see if you can get the account to update on MSN Money.
Go to http://money.msn.com and select Account Balances under Banking and
sign in with the same Passport you use in Money.

Then see if you can get the account to update there.
If not, check the account "error code" by using the link in the Financial
Institution Events section on the Network Status page:
http://moneycentral.msn.com/common/networkstatus.asp
Keep in mind that you may be experiencing the "intermittent" problem
mentioned at the top of the Network Status page.

If the error code doesn't help you resolve the issue, go ahead and to
http://support.microsoft.com/money and select MSN Money as the product and
report it to support.

-Mark


<Flyin'8[at]here.com> wrote in message
news:20060621123044.990$FZ[at]newsreader.com...
- quote -

> > They have contact with CashEdge and Yodlee.
> > > > You could contact Microsoft support.
> > > > > > http://support.microsoft.com/select/...ssistance&c1=1
> > > > 1523&

> Since I am at work and do not have my PID with me, is there another option
> where I can let them know my bank (which uses cashedge) is not updating?

I
> am less worried about the other account since it is Chevron. I am sure
> someone else has already complained about that one if it were a CashEdge
> problem.
> --
> Mike Flyin'8
> PP-ASEL
> Temecula, CA
> http://flying.4alexanders.com



  #4  
Old 06-21-2006, 04:29 PM
Flyin'8@here.com
Guest
 
Posts: n/a
Default Re: Still No Updates

- quote -

> They have contact with CashEdge and Yodlee.

> > > You could contact Microsoft support.
> > > > > http://support.microsoft.com/select/...ssistance&c1=1
> > > 1523&


Since I am at work and do not have my PID with me, is there another option
where I can let them know my bank (which uses cashedge) is not updating? I
am less worried about the other account since it is Chevron. I am sure
someone else has already complained about that one if it were a CashEdge
problem.

--
Mike Flyin'8
PP-ASEL
Temecula, CA
http://flying.4alexanders.com
  #3  
Old 06-21-2006, 01:37 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Still No Updates

In microsoft.public.money, Ben wrote:

- quote -

> What would the benefit be of contacting Micrsoft Support? Are they somehow
> able to get users syncing even though the service is broken?


They have contact with CashEdge and Yodlee.

- quote -

> Cal Learner-- MVP <via_newsgroup[at]please.tnx> wrote:
> > In microsoft.public.money, Flyin'8[at]here.com wrote:
> > > > I have not been able to update for 6 days now. 2 of my accounts are
> > > updating fine and 2 are not. I think the 2 that are not updating use
> > > cashedge and the 2 which are working are direct access.
> > > > > Any idea when the "intermittent" problem will be resolved? I have tried to
> > > sync this for several days now without success. With the level of success
> > > I have been having with the sync, I find the term "intermittent" failures a
> > > bit optimistic. Again, it is only the two non-direct accounts that are
> > > having problems.
> > > You could contact Microsoft support.
> > > http://support.microsoft.com/select/...ance&c1=11523&

  #2  
Old 06-21-2006, 07:08 AM
Ben
Guest
 
Posts: n/a
Default Re: Still No Updates

What would the benefit be of contacting Micrsoft Support? Are they somehow
able to get users syncing even though the service is broken?

Cal Learner-- MVP <via_newsgroup[at]please.tnx> wrote:
- quote -

> In microsoft.public.money, Flyin'8[at]here.com wrote:
> > I have not been able to update for 6 days now. 2 of my accounts are
> > updating fine and 2 are not. I think the 2 that are not updating use
> > cashedge and the 2 which are working are direct access.
> > > Any idea when the "intermittent" problem will be resolved? I have tried to

> > sync this for several days now without success. With the level of success
> > I have been having with the sync, I find the term "intermittent" failures a
> > bit optimistic. Again, it is only the two non-direct accounts that are
> > having problems.

> You could contact Microsoft support.
> http://support.microsoft.com/select/...ance&c1=11523&


  #1  
Old 06-21-2006, 02:24 AM
Rich Dreiman
Guest
 
Posts: n/a
Default Re: Still No Updates

I share in your misery. I have a Dell account and a Sam's Club account that
must be "non-direct", because they do nothing but error, but 2 of my other
accounts always update in record speed.

Another interesting thing I have encountered is that even I delete the Dell
account and a Sam's Club account, it takes forever for the "Processing
Quotes & other info" screen to finish up. I mean my 2 main account update
in less than 20 seconds, but quotes and other info takes at least 5 minutes.
It never took that long before these "updates" to Money Central.

<Flyin'8[at]here.com> wrote in message
news:20060620145214.962$qv[at]newsreader.com...
- quote -

> I have not been able to update for 6 days now. 2 of my accounts are
> updating fine and 2 are not. I think the 2 that are not updating use
> cashedge and the 2 which are working are direct access.
> Any idea when the "intermittent" problem will be resolved? I have tried
> to
> sync this for several days now without success. With the level of success
> I have been having with the sync, I find the term "intermittent" failures
> a
> bit optimistic. Again, it is only the two non-direct accounts that are
> having problems.
> --
> Mike Flyin'8
> PP-ASEL
> Temecula, CA
> http://flying.4alexanders.com



 
Old 06-20-2006, 07:08 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Still No Updates

In microsoft.public.money, Flyin'8[at]here.com wrote:

- quote -

> I have not been able to update for 6 days now. 2 of my accounts are
> updating fine and 2 are not. I think the 2 that are not updating use
> cashedge and the 2 which are working are direct access.
> Any idea when the "intermittent" problem will be resolved? I have tried to
> sync this for several days now without success. With the level of success
> I have been having with the sync, I find the term "intermittent" failures a
> bit optimistic. Again, it is only the two non-direct accounts that are
> having problems.


You could contact Microsoft support.

http://support.microsoft.com/select/...ance&c1=11523&
  #-1  
Old 06-20-2006, 06:51 PM
Flyin'8@here.com
Guest
 
Posts: n/a
Default Still No Updates

I have not been able to update for 6 days now. 2 of my accounts are
updating fine and 2 are not. I think the 2 that are not updating use
cashedge and the 2 which are working are direct access.

Any idea when the "intermittent" problem will be resolved? I have tried to
sync this for several days now without success. With the level of success
I have been having with the sync, I find the term "intermittent" failures a
bit optimistic. Again, it is only the two non-direct accounts that are
having problems.

--
Mike Flyin'8
PP-ASEL
Temecula, CA
http://flying.4alexanders.com
 

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