Just ranting I guess -- spent a lot of time over the past month trying to get
it to work right. I see your point though, guess it's more wishful thinking
than anything.

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote:
- quote -

Office retails for hundred of dollars and more and many big accounts buy
tens of thousands of seats of it. Money retails for <$20 and nobody buys
more than one and lots of users are just as content stealing it and many
users don't know whether it's working or not. Whatever makes you think it's
"> the<" product Microsoft cares about in the slightest?

"Ben" <benjimen[at]mail.com> wrote in message
newsart1of1.1.FRdgyv7POrZmkg[at]ue.ph...
- quote -

Oh, you just jinxed yourself I went through all that myself, and then it
worked, then it didn't, then some of them did, then some didn't, others did.

Of all the products Microsoft offers, you'd think the one that manages your
personal finances would be > the< product they thoroughly test and ensure it
works perfectly prior to release. This version has been out a year or so, and
basic functionality is broken. Sometimes downloading statements from the
financial web site, other times through Money06/MSN Money, but not being sure
when to do which, is confusing to say the least. Spending hours reconfiguring
accounts in hopes of the elusive 'all-in-one sync' is not good.

"robert.larson.at.gmail" <robert.larson[at]gmail.com> wrote:
- quote -

This sounds like it may be similar to the issue I was having. Are you
getting the error "sync failed <date> <time> ... is temporarily
unavailable" (something like that)? If so after going round and round
with MS they had me disable online access under Manage Online Services.
Click the Stop Using Online Services. I wound up doing this for all 4
of my accounts. Then did a synch just to MSN and that was successful. I
then re-configured each account by using the Setup Online Services link
next to each bank and it started working.


Belle wrote:
- quote -

I did a long online chat with support and they told me they were confident
the problem was related to the current known issue. I am very disappointed
as the outage has been DAYS and the Network Status says "intermittent". I
don't consider approx 3 successful attempts from 4 days of trying 5 hours a
dayan "intermittent" problem.


"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Belle wrote:

- quote -

With that kind of access to your bank, if the bank changes the web
site, CashEdge will need modify their routines to access the banks
web pages on your behalf. If those web changes change, there will
need for modifications to be made by programmers. In adjusting the
algorithms, I would think that cooperation from the bank would be
helpful but not necessary.

I suggest that you contact Microsoft and let them know your access
to that bank worked but stopped working-- perhaps at the same time.

Perhaps the bank is trying to make it work better. So the problem
might be something else. Calling Microsoft will still potentially
useful. Please tell us what fixed it when you call.

Cal, I looked further into OFX and the MS knowledge base Article ID : 246930
says M&I Data services (part of M&I corp, my bank corp) is (was?) VERY
involved with MSN's Money software. IF THEY can't work with the software
themselves? .....
Maybe it is something I did? But M&I just revamped their online banking
within the last month also...
Thanks again,
Belle

"Cal Learner-- MVP" wrote:

- quote -

Cal, Thanks for your reply. I installed Money 2006 Deluxe last week
and DID get my bank (M&I) to add accounts and update automatically from
inside Money a few times. It gave me trouble and I deleted the "Online
banking account" but can not get it to set up again properly.
Sometimes I get pretty darn far (It pulls up the account names &
numbers from the bank) which makes me think it is a glitch related to
the MSN outage?

Cal Learner-- MVP wrote:
- quote -

In microsoft.public.money, Belle wrote:

- quote -

Looking at http://www.microsoft.com/money/bankonline.aspx
says "This service is provided by a third party provider, not your
financial institution. It is only available if you have Microsoft
Money 2005 or later. You will need to use Microsoft .NET Passport in
order to access your account information." This means that they do
not provide an OFX server to Money. That won't be an option for that
bank. If you were looking for a different bank, you could check the
candidates using that link.

So to set up to go thru that third party, you will need a Passport
on your file.

Did you set this up in the past, and it stopped working for you?

I JUST bought Money 2006 deluxe this week, and I can't get my bank to update
either. How can I tell if it uses the OFX you refer to? My bank is Marshall
& Ilsly Bank Online Banking.
Thanks
Belle, Money Newbie

Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Insane Bill wrote:

- quote -

We don't know what your bank is.


- quote -

It says "may fail intermittently" when I read it. Perhaps you
interpret that as "down". If you want something more consistent, you
might want to consider a bank that provides OFX servers.

Well, it's been quite a while since i have been able to update my Money file
from my bank.
Any of you MVP's got any information on the problem, like when we can expect
to use the software we paid for the way it was advertised to work.I know it's
still down according to Microsoft's Money status site.

http://moneycentral.msn.com/common/networkstatus.asp