In microsoft.public.money, thefourthwall wrote:

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And you did the deal where you use a copy of your file, delete all
of the transactions from the problem account, and export that
account as a QIF file too? Did you get any transactions in that QIF
file?

In microsoft.public.money, Conny wrote:

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There is. However the transfers are not going to be maintained
properly... which may not bother you.

You may well want to contact Microsoft support. Perhaps they have
some insight on this one.


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In microsoft.public.money, thefourthwall wrote:

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Not necessarily. When you do a QIF import of multiple recovered
accounts, Money looks for transfer situations. Maintaining transfers
is the main purpose of the "all at once" thing.

Thank you.

I am digesting your post, a substantive reply make take a little while.

Yes, you should infer that i have tried both levels 2 and 1 of file
repair. A number of times, actually.

The account that has the incorrect Account List balance is the one that
goes back the farthest, to January 2005. I can download data from my
bank back to that date also, fwiw. So, a bank download would be
without categories, but that can be left alone, as you said, or
modified later. A bit confused, however, about the other accounts (re:
qif export/import); I can export the other checking/credit card/loan
accounts from the old money data file, and am *assuming* that for every
transfer in/out of the one checking account, I will need to manually
re-construct those transactions -- is that right?

thanks,
-thefourthwall


Cal Learner-- MVP wrote:
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Certainly.

It is a dialogue box new to me as well. Displays when opening the
checking account with a bad 'account list' balance.

Exact wording is:

Title bar: "Microsoft Money"
Text: "Your Acount List reflects an incorrect balance because of a
minor technical problem with the way Money stores your information.
You can see the correct balance in your account register. This issue
does not affect your actual account data. For more information, GO TO
CUTOMER SUPPORT."

checkbox: "Don't show me this again"

---------------------


The capitalized phrase at the end if a hyperlink that references the
MSKB # you sent me earlier in this thread.

Thanks,
thefourthwall
--
Cal Learner-- MVP wrote:
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Hi Cal

thanks for your reply. I have done the two levels of repair, nothing. This
MS message only pops up when I open one of my accounts, is there a way of
exporting just this account from a backup and import it? Would you know?

Conny

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, thefourthwall wrote:

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Could you confirm the wording of that error message? It is a new one
on me.

In microsoft.public.money, thefourthwall wrote:

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Shall I infer that you have tried
File-> RepairMoneyFile-> StandardFileRepair levels 2 and 1? If not, do
those.

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It may not be worth calling insight, but I have an opinion: I would
let the downloaded transactions go back as far as possible. I would
not worry about having the older transactions showing a category if
the alternative was to not have the older transactions present.

You also don't indicate how far back your Money file goes. If it was
appreciable, I would opt for the QIF export/import process. That can
give you a clean new file, and it will include your older
transactions including categories. Not everything makes it, but it
is much more desirable than starting from scratch.

If you want to do the QIF export/import, I would follow the steps
in http://support.microsoft.com/default...b;en-us;178830
except in the first step 4, I would suggest this: start the name of
the QIF file for the investment accounts with an underscore (_),
and start the name of QIF files for the cash accounts associated
with the investments with a letter. Thus you might have
_BrownInvestment.qif and BrownInvestmentCash.qif. This would cause
the investment account to be processed prior to the associated cash
account. When the BrownInvestment got created, you would specify
that you want to track the cash transactions. Then specify that
the cash transactions account for BrownInvestment was where the
BrownInvestmentCash.qif transactions get sent.

Then File-> Import-> RecoverAccounts ALL AT ONCE using Ctrl+<click> to
select files.

Of course you will use a different filename for the new file, and
you will have both versions to choose from when done. I would also
set up the backups to make sure they are using different names.

Hello Cal,

Things began to get more frustrating yesterday evening. I noticed that
when accessing Help while in the Money file that is giving me trouble:
online help is not available ("A problem occurred. Please try again
later). Interesting, since I was not signed in using the Work Offline
mode. However, if a new Money data file is created, Help works just
fine.

And, now the Unreconciled transactions view shows no transactions but a
negative balance which matches what's shown as the balance in the
Account List. Really interesting.

It seems more beneficial to start a new file, and the questions to
which I don't know the answers are: 1) is it more effective to start a
new file from 06/12/06 or 2) start a new file from 01/01/06, download
the relevant .ofx files and spend time re-categorizing all the
transactions.

Hard to choose because I don't know what difficulties await at
end-of-year time for tax reporting, year-end spending/income summaries,
etc.

Would you mind providing some insight? Certainly option 1 (could begin
at 06/01/06, I suppose?) is easier and less time-consuming, but does it
shortchange me long-term to not recreate the file from
beginning-of-year?

Thank you again for your help -- it's greatly appreciated.

-thefourthwall


Cal Learner-- MVP wrote:
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In microsoft.public.money, Conny wrote:

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First, review your backup situation. Don't overwrite your backups
that pre-date the problem.

Then File-> RepairMoneyFile-> StandardFileRepair level 2. If that
does not fix it, try level 1.

In M06, here is what I recommend as a backup strategy:
Tools-> Settings-> BackupOptions
I suggest checking
x Automatically backup my Money file every time I close Money
Save in [a place on your hard drive ]
x Ask me before backing up each time*
x Compress Backup Files
Keep only the _20_most recent backup files [adjust to taste]

x Perform scheduled backups every _14_ days
Save in [a USB flash drive location]
x Ask me before backing up each time*
x Compress Backup Files
Keep only the _2_most recent backup files [adjust to taste,
but Money 2006 does not automatically trim to USB as it should]

Then periodically, perhaps once per month or more, copy your latest
backup (uniquely named by Money) to a CDR. With XP, this can be a
copy and paste operation. Otherwise use the burning software that
came with your CDR drive.

I strongly suggest use of a USB Flash rather than floppies. They
are bigger, so you don't have to swap media to back up. Plus
they are much more reliable (but not failure-proof).

* The reason I have Money ask me, is that I don't want to back up
each time I exit. If I went into Money 5 times in a day, I would not
want to back up 5 times, nor would I want to delete 5 other backup
files.
You will be given the choice to BackUpNow or to Postpone.

Oh, sorry...a kind of similar problem then.
I have exactly the same MS message coming up though, so the problem must be
somehow related. And whenever I start up Money again it says 'repairing file'
but the problem is still there. Any helpful thoughts?

Thanks

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, Conny wrote:

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Exactly the same problem? Note the subject of the posting.

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I there

I have exactly the same problem for no apparent reason...My statements match
exactly the start and end balnces but money still insists that there is a
problem (the minor technical problem blabla). I have tried everything except
of method 3. I don't really want to open a backup, as I have put in too much
information.

Please keep me posted if there is a solution!!!

Regards
Conny

"thefourthwall" wrote:

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Update:

When I created a report of all this account's transactions, the final
running balance matches what my bank says I have, and matches the
account register's balance as well.

Now making a copy of the money file to attempt a qif export.

Thanks,

-thefourthwall



Cal Learner-- MVP wrote:
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Cal,

Thank you for replying - I appreciate the assistance.

I proceeded per your suggestions, and got interesting results:

-Changing the view to show "Unaccepted Transactions" yielded the same
negative (and incorrect) balance as shown in the Account List -- but
there were no transactions.

-Changing the view to show "Unreconciled Transactions" also yielded
the same negative balance as shown in the Account List balance -- but
there were several transactions, and after marking all these
transactions as reconciled, the "Ending Balance" at the bottom of the
account register still shows the wrong account balance

-After restarting the application, Money (M05) presented me with
"Your Account Lists reflects an incorrect balance because of a minor
technical problem with the way Money stores your information. You can
see the correct balance in your account register blah blah..."

so again a quick repair, with the same Account List balance.

As for backup strategy, I frequently backup to another partition during
every session of M05, and about once a month email it to my gmail
account so there will be at least one but usually two iterations of my
backup. I restored the older iteration to a different folder, but
found the balance errors there too.

Am currently proceeding with Method 2 of the url you posted,
(http://support.microsoft.com/default...13&Product=mny),
and will advise of any discrepancies that show up.

In the meantime, can you think of anything else that would be useful to
try?

Thank you,
-thefourthwall


Cal Learner-- MVP wrote:
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In microsoft.public.money, thefourthwall wrote:

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You have already tried simple thing:

File-> RepairMoneyFile-> QuickFileRepair

Does the balance in your register give a different balance when
the view is changed to show only unreconciled transactions or
in some other way?

See
http://support.microsoft.com/default...13&Product=mny
, especially if the answer to that question was yes.

If this symptom first occurred recently, restoring a suitable backup
might be the easier choice. If you don't have a suitable backup,
this is also a good time to review your backup policy.

- quote -

Hello,

Before posting I did search this group's archives for existing
solutions.

As the topic suggests, when in Account List or Favorite Accounts, the
balance shown for my checking account does not match what's shown when
I open up the checking account to review transactions.

In the register view, the balance is correct, and in Account list view,
the balance is incorrect.

It appears to be related to Cash Flow, and I have run a Quick Repair
and a Standard Repair, both to no avail.

Wondering if it becomes necessary to start a new money file, as I had
at one point used the cash flow module of money.

Thanks in advance for your help,

-thefourthwall