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Old 07-07-2003, 02:51 PM
Cal Learner-- MVP
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Default Re: Sign-in problem

In microsoft.public.money, Robert Race wrote:

- quote -

> > -----Original Message-----
> > For some reason we are unable to log into our bank
> > account information, the file was set-up to use passport
> > to log-in. That part is fine passport is working, the
> > problem is we get this error message: "The sign-in name
> > you entered is not associated with this file. Pleasse
> > enter the correct sign-in name or open another file."
> > > We were able to sign-in three days ago so far the support
> > people have not been any help. Anyone know how to fix
> > this or know or a program that will fix it..
> > > Thanks and please reply via e-mail if possable
> > brianh[at]fastq.com
> > > Thanks
> > .
> I am having exactly the same problem.

What do folks mean by "That part is fine passport is working"?

- quote -

> The program has
> worked well for 18 months and for some reason the sign-in
> no longer works. I looked at software to recover lost
> passwords, however none that I found worked with Money
> 2002, Passport edition. Or one I did find was about $100.
> If someone knows a solution it would be wonderful.
> Otherwise it's starting all over again, probably with
> something other than Money.

  #-1  
Old 07-07-2003, 05:03 AM
Monguse
Guest
 
Posts: n/a
Default Sign-in problem

For some reason we are unable to log into our bank
account information, the file was set-up to use passport
to log-in. That part is fine passport is working, the
problem is we get this error message: "The sign-in name
you entered is not associated with this file. Pleasse
enter the correct sign-in name or open another file."

We were able to sign-in three days ago so far the support
people have not been any help. Anyone know how to fix
this or know or a program that will fix it..

Thanks and please reply via e-mail if possable
brianh[at]fastq.com

Thanks
 

Tags
problem, signin


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