"Nisha Melwani" <NishaMelwani[at]discussions.microsoft.com> wrote in message
news:41E34CE9-0148-4368-93B4-6605DCF67BE3[at]microsoft.com...
- quote -

Can you isolate the problem to a single account? If so, consider exporting
that account, deleting it, running repair, then reimporting. Do that on a
copy, of course.

That's a simplification of what's necessary for the reimport. If it works
in principle, you'll have to match imported transfers back to the original
transaction in the destination account, etc. But it's better than starting
over completely.
--
Chris Cowles
Gainesville, FL

Yes i can disable with the new file, I also tried running a full repair on
the old money file but still couldn't disable online services. I suspect my
old money file is corrupt - many years of data that i can't use anymore!
i've either got to start a new money file or import transactions manually!

"johnbusc[at]hotmail.com" wrote:

- quote -

Nisha Melwani wrote:
- quote -

Are you able to disable online services with this new file? If so, you
may want to run a file repair on the old file and try disable again.
Not sure if it'll work but worth a try, I suppose!

Regards,
JB

My bank, First Tech Credit Union, recently upgraded their online banking
services. This upgrade also included a change to the user name and password
used for online banking in Money 2006.

Their upgrade instructions
(http://www.firsttechcu.com/help/help_guide_money.html) say to disable online
services for your Money file as the third step to upgrading to the new
services. The problem is that when I click on Stop Using Online Services in
Money nothing happens. I click on OK and Money hangs for a bit then comes
back with no change, clicking on OK again has the same effect, clicking on
Cancel is the only action that does anything (just goes back to my account
settings).

I've tried contacting First Tech Credit Union tech support but they never
answer the phone and when I do get a person they don't understand the problem.

It's been about a month since I've been able to update my money file and
this is a big problem, any help would be appreciated. If you can CC my
hotmail email it would be appreciated since I do not regularly monitor these
newsgroups.

Additional info: starting a new Money file works and syncs with my bank -
but i only get 1 month worth of transactions so I loose all my history and my
categories. Trying to sync with my old file without disabling and reenabling
online services returns an error about Invalid Member ID. Changing my online
credentials using Money under account settings doesn't help. I'm not sure
what else I can do at this point.