thanks for the tip. I don't use apay so I think I'm ok. Just lots of
epays.

"robert.larson.at.gmail" <robert.larson[at]gmail.com> wrote in message
news:1150505043.286342.160950[at]f6g2000cwb.googlegroups.com...
- quote -

Glad it worked for you, but a word of caution to others considering it:
that's potentially problematic if you have direct bill pay with outstanding
recurring payments. The bank still has the recurring payment scheduled.
Money won't. Cancel the apays first.

You don't have to cancel epays, but you'll lose the status link. That's
only a one-time problem, so it's not a big hassle IMO. Losing the status
link to a recurring payment is a recurring problem.
--
Chris Cowles
Gainesville, FL

well this was a long battle, but as of today we've got this fixed. I
did get caught up in the MS bug regarding MSN Synch. Once they fixed
that I no longer had hexadecimal account numbers. But I continued to
get an error whenever I tried to do an MSN synch. Eventually, after
trying many different things, they hit upon turning off all Online
Banking features for all accounts. Once I did that I could synch with
MSN. Then it was simply a matter of setting up online access to my
accounts.

Just thought I'd report what they figured out in case anyone else hits
the same issue.

Been working with MS tech support. They did eventually report that this
seems to be a new bug and they took MSN synch down for maintenance to
work on this for the last few days. Since they've brought it back up I
find that I am now able to synch without having my account numbers go
all hexadecimal on me. I'd manually deleted all payees and recreated
the ones for the online bills I needed to pay so I could get them out
the door. With MSN synch turned off the bill pays worked fine. I
checked with several vendors to verify they got the epays and credited
them to the correct accounts.

I've now re-enabled MSN synch and have discovered a new problem. Every
time I synch I get:

Your last call encountered an error <date/timeUpdates are temporarily unavailable. Please try again later.

I reported this to MS and they are also aware of this issue. They say
this means I have an account number longer than 26 characters and this
throws the system. The fix: Turn off MSN Synch, view your payees, fix
any with account numbers longer than 26 chars (remove spaces, dashes,
etc). Then re-enable MSN synch.

Thing is, I don't appear to have any accounts with longer account
numbers. In fact, after my manual clean up I'm really down to just a 5
accounts. Longest number is 16 digits.

I suspect maybe there's some cruft hanging out on the MSN side, maybe
something with a longer number. I don't know. I've reported this to
tech support an am awaiting a response. So far support has been good on
this issue. I feel we're making progress.

Same problem here - 2006 Premium - Citizens Bank. The different versions
and banks as well as the effect on Backup files had me thinking this was a
Sync issue. I hope the problem they are fixing is this one! Kind of hard to
send payments like this.

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, robert.larson.at.gmail wrote:

- quote -

This turned out to be caused during syncing with the MSN Money
servers. The problem is being worked on, and for now the syncing is
being worked on. So no syncing as the problem is being addressed.

http://moneycentral.msn.com/common/networkstatus.asp.

Happening to me too. All accounts/bills. Paying from Chase (bank one)
checking.

so what else is new with this pos.

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:n6or72do00s32lm0cmvmoic9r6u9u7cqph[at]4ax.com...
- quote -

I am having the very same problem with Money 2006 Deluxe and my bank is
"zWachovia". If I try to change the account numbers back manually, the
change back to hex as soon as I upload statements.

Sounds like a problem out there.................................

Tom

"Mark" <abcd[at]abcd.com> wrote in message
news:erJ8urOhGHA.3296[at]TK2MSFTNGP05.phx.gbl...
- quote -

Chase was having problems. It's supposed to be resolved now. If not you can
contact them:
http://www.chase.com/ccp/index.jsp?p...ets/page/phone
(877) 242-7372

-Mark
"vman323[at]hotmail.com" <vman323hotmailcom[at]discussions.microsoft.com> wrote in
message news:4C995087-AFAD-45D9-9EB8-EF8C22C1FB62[at]microsoft.com...
- quote -

My institution is Chase and the version of Money is 2005 Standard

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, vman323[at]hotmail.com
<vman323[at]hotmail.com[at]discussions.microsoft.com> wrote:

- quote -

Are you saying this happened for more than one institution, or is it
for the one bank? I wonder if you and Robert use the same bank.

I also wonder if you and Robert use the same version of Microsoft
Money.




- quote -

I have the same exact issue.. My account numbers are also changing to HEX
numbers.. I contacted my bank and they show the transaction with the correct
account number although money no longer shows it.. I have done both quick and
standard repairs to no avail.. I also opened an old backup copy and the
numbers are correct.. I did not do an update.

Any other help would be much appreciated.

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Cal Learner-- MVP wrote:

- quote -

By the way, that's not normal.

In microsoft.public.money, robert.larson.at.gmail wrote:

- quote -

1. Review your backups, and keep more than one. Make an extra copy/
backup.

2. Reboot your computer if you have not done that lately.

3. In Money, do File-> RepairMoneyFile-> QuickFileRepair

4. If still having the problem, do
File-> RepairMoneyFile-> QuickStandardRepair




- quote -

I noticed this month that account numbers of payees have all changed to
a 32 character hexadecimal number (they look like GUIDs to me). No
matter how many times I reset them to the correct number, after I
restart Money, or if I update online services they revert back to the
weird looking number. This all seems to have occurred after I recently
did a File Repair in Money to fix an issue with phantom transactions
showing up.

Is there any chance that this is normal behavior? If not, how do I
recover from this.

Just for fun I opened up an old archive version of my .MNY file. I
viewed the account number for a certain Payee in the Payees list. And
before my eyes, the number changed to the GUID-ish number. I noticed
that Money was doing an online update in the background. I fear
something is very wrong here, but I don't know how to fix it.

Thanks.