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  #12  
Old 05-04-2006, 12:36 AM
arthur
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Default Re: Money 2006 Premium crashes

Not familar with the java development package but that is interesting.
I assume you don't remember so I will try to find it.
The IE and java problems is very old and related to Gate's anti-java
position and NIH (not invented here) attitude. So IE has it own
flavor and version of java which naturally is not 100% java
compatible.

arthur
==

On Wed, 3 May 2006 14:52:08 -0700, W. O. Wheeler
<wowheeler[at]hotmail.com> wrote:

- quote -

> Actually, there is an article in the knowledge base relating to having
> difficulties with MS Money with the Sun Java SDK installed. That's
> specifically why I mentioned it.

  #11  
Old 05-03-2006, 10:02 PM
W. O. Wheeler
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Default Re: Money 2006 Premium crashes

Working with "Sample" is not a problem. I can open/close it and do repairs,
budgeting, etc. The problem seems to be specific to using my household bank
accounts. I've even tried creating new files and populating them from MSN
Money, but I end up with the file crashing as I exit again.

"arthur" wrote:

- quote -

> Try the sample.mny file ... just open and close it.
> If that works I would make a copy of it with a different name eg
> test.mny and open and see if you can make the copy crash.
> Let's see how the above works or doesn't.
> I know people who have had problems related to updating XP.
> But, one thing at a time.
> arthur
> ==
> On Wed, 3 May 2006 09:27:02 -0700, W. O. Wheeler <W. O.
> Wheeler[at]discussions.microsoft.com> wrote:
> > If I try to start a tool such as file repair, or budget planner or even
> > simply exit MS Money 2006 Premium, I get an error that msmoney.exe cased a
> > page fault in pfplan.dll and money needs to restart.

  #10  
Old 05-03-2006, 09:52 PM
W. O. Wheeler
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Posts: n/a
Default Re: Money 2006 Premium crashes

Actually, there is an article in the knowledge base relating to having
difficulties with MS Money with the Sun Java SDK installed. That's
specifically why I mentioned it.

"arthur" wrote:

- quote -

> To Bill Gates Sun is the enemy and you can bet your ranch there is no
> connection between Sun JRE and MS anything application. Btw, never
> enable Sun JRE for IE.
> arthur
> ==
> On Wed, 3 May 2006 09:27:02 -0700, W. O. Wheeler <W. O.
> Wheeler[at]discussions.microsoft.com> wrote:
> > > No Sun Java is present.

> > No SDKs (Java or otherwise) are installed.

  #9  
Old 05-03-2006, 09:38 PM
arthur
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Posts: n/a
Default Re: Money 2006 Premium crashes

Try the sample.mny file ... just open and close it.

If that works I would make a copy of it with a different name eg
test.mny and open and see if you can make the copy crash.

Let's see how the above works or doesn't.

I know people who have had problems related to updating XP.
But, one thing at a time.

arthur
==

On Wed, 3 May 2006 09:27:02 -0700, W. O. Wheeler <W. O.
Wheeler[at]discussions.microsoft.com> wrote:

- quote -

> If I try to start a tool such as file repair, or budget planner or even
> simply exit MS Money 2006 Premium, I get an error that msmoney.exe cased a
> page fault in pfplan.dll and money needs to restart.

  #8  
Old 05-03-2006, 09:30 PM
arthur
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Posts: n/a
Default Re: Money 2006 Premium crashes

To Bill Gates Sun is the enemy and you can bet your ranch there is no
connection between Sun JRE and MS anything application. Btw, never
enable Sun JRE for IE.

arthur
==

On Wed, 3 May 2006 09:27:02 -0700, W. O. Wheeler <W. O.
Wheeler[at]discussions.microsoft.com> wrote:
- quote -

> No Sun Java is present.
> No SDKs (Java or otherwise) are installed.

  #7  
Old 05-03-2006, 08:48 PM
W. O. Wheeler
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Default Re: Money 2006 Premium crashes

Well, I guess I'll stop jecking around now. I tried to create a new file and
Money decided that the opening balance for my account was $110,000 & change.
I don't know where it came up with that figure (maybe your boss is secretly
hiding his money in my account! ) but it took the better part of 45
minutes to track down the error and try to recall what the opening balance
was from five years ago (my bank only keeps 3 years worth of records
available, and so do I). I'm working from a "best guess" right now that looks
PRETTY close and I'll adjust it later as necessary.

Thanks for your help, Cal Learner. Maybe the next release of Money will
actually be reliable. I've had so many problems with this release it makes me
wish I used Quicken.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, W. O. Wheeler wrote:
> > salv.exe can open the file, but reports nothing wrong with it (I did a level
> > 2 repair). I can open a different file and exit out of it with no problem,
> > and can also open an old file (previous version of Money) with no problems.
> > It looks like something to do with this file. Is there a limit to the number
> > of accounts Money Premium can manage?

> Not according to
> http://support.microsoft.com/default...b;en-us;171421
> There have been people who have described tracking down a problem
> transaction in a copy of a file by closing accounts, and seeing
> where the problem goes away. Then deleting transactions, again, as a
> search method.
> You could also try opening your file on a different computer as a
> test technique.

  #6  
Old 05-03-2006, 07:56 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Money 2006 Premium crashes

In microsoft.public.money, W. O. Wheeler wrote:

- quote -

> salv.exe can open the file, but reports nothing wrong with it (I did a level
> 2 repair). I can open a different file and exit out of it with no problem,
> and can also open an old file (previous version of Money) with no problems.
> It looks like something to do with this file. Is there a limit to the number
> of accounts Money Premium can manage?


Not according to
http://support.microsoft.com/default...b;en-us;171421

There have been people who have described tracking down a problem
transaction in a copy of a file by closing accounts, and seeing
where the problem goes away. Then deleting transactions, again, as a
search method.

You could also try opening your file on a different computer as a
test technique.

  #5  
Old 05-03-2006, 07:41 PM
W. O. Wheeler
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Posts: n/a
Default Re: Money 2006 Premium crashes

salv.exe can open the file, but reports nothing wrong with it (I did a level
2 repair). I can open a different file and exit out of it with no problem,
and can also open an old file (previous version of Money) with no problems.
It looks like something to do with this file. Is there a limit to the number
of accounts Money Premium can manage?

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, W. O. Wheeler wrote:
> > Starting my PC in "Diagnostic startup - load basic devices and services" mode
> > has no effect (that is, the problem still occurs).

> Try a new test file with a new name to see if the problem follows
> the install or the file.
> You may want to try the repair tool invoked as salv.exe, from your
> install directory.

  #4  
Old 05-03-2006, 06:33 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Money 2006 Premium crashes

In microsoft.public.money, W. O. Wheeler wrote:

- quote -

> Starting my PC in "Diagnostic startup - load basic devices and services" mode
> has no effect (that is, the problem still occurs).


Try a new test file with a new name to see if the problem follows
the install or the file.

You may want to try the repair tool invoked as salv.exe, from your
install directory.

  #3  
Old 05-03-2006, 06:22 PM
W. O. Wheeler
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Posts: n/a
Default Re: Money 2006 Premium crashes

Starting my PC in "Diagnostic startup - load basic devices and services" mode
has no effect (that is, the problem still occurs).

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, W. O. Wheeler <W. O.
> Wheeler[at]discussions.microsoft.com> wrote:
> > There is only one copy of pfplan.dll on my system and it is 390,144 bytes
> > long and is version 15.0.0.513. msmoney.exe is in the same folder path
> > (C:\Program Files\Microsoft Money 2006\MNYCoreFiles) and is 70,144 bytes at
> > the same version as pfplan.dll
> > > Yes, I'm running with an Administrator account (I know I really shouldn't,

> > but it's easy and I have other protections in place...).

> http://support.microsoft.com/default...b;EN-US;310353
> describes selective startup or clean boot. It is referenced by
> http://support.microsoft.com/default...b;en-us;310560
> which describes "How to Troubleshoot By Using the Msconfig Utility
> in Windows XP".

  #2  
Old 05-03-2006, 05:28 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Money 2006 Premium crashes

In microsoft.public.money, W. O. Wheeler <W. O.
Wheeler[at]discussions.microsoft.com> wrote:

- quote -

> There is only one copy of pfplan.dll on my system and it is 390,144 bytes
> long and is version 15.0.0.513. msmoney.exe is in the same folder path
> (C:\Program Files\Microsoft Money 2006\MNYCoreFiles) and is 70,144 bytes at
> the same version as pfplan.dll
> Yes, I'm running with an Administrator account (I know I really shouldn't,
> but it's easy and I have other protections in place...).



http://support.microsoft.com/default...b;EN-US;310353
describes selective startup or clean boot. It is referenced by
http://support.microsoft.com/default...b;en-us;310560
which describes "How to Troubleshoot By Using the Msconfig Utility
in Windows XP".
  #1  
Old 05-03-2006, 05:19 PM
W. O. Wheeler
Guest
 
Posts: n/a
Default Re: Money 2006 Premium crashes

There is only one copy of pfplan.dll on my system and it is 390,144 bytes
long and is version 15.0.0.513. msmoney.exe is in the same folder path
(C:\Program Files\Microsoft Money 2006\MNYCoreFiles) and is 70,144 bytes at
the same version as pfplan.dll

Yes, I'm running with an Administrator account (I know I really shouldn't,
but it's easy and I have other protections in place...).

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, W. O. Wheeler <W. O.
> Wheeler[at]discussions.microsoft.com> wrote:
> > If I try to start a tool such as file repair, or budget planner or even
> > simply exit MS Money 2006 Premium, I get an error that msmoney.exe cased a
> > page fault in pfplan.dll and money needs to restart.
> > > If I've put in any data changes, they are saved, but things like forms

> > layouts (e.g. - show transaction forms in an account) are not saved.
> > > This has been happening for about a month now, and I've been through every

> > knowledge base article I can find on the topic (including ones on removing &
> > reinstalling Money, which I've done about a dozen times now) with no change.

> I don't know what would cause that, but since you are trying various
> things, here is where I would start.
> I would search your system to see if there are any copies that are
> where they might be in a search path. My Money 2006 copy is 390,144
> bytes long. In a command window, you can do
> dir \pfplan.dll /s
> to do the search.
> Are you running Money as an administrator? You should not have to,
> but I thought I would ask.

 
Old 05-03-2006, 04:51 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money 2006 Premium crashes

In microsoft.public.money, W. O. Wheeler <W. O.
Wheeler[at]discussions.microsoft.com> wrote:

- quote -

> If I try to start a tool such as file repair, or budget planner or even
> simply exit MS Money 2006 Premium, I get an error that msmoney.exe cased a
> page fault in pfplan.dll and money needs to restart.
> If I've put in any data changes, they are saved, but things like forms
> layouts (e.g. - show transaction forms in an account) are not saved.
> This has been happening for about a month now, and I've been through every
> knowledge base article I can find on the topic (including ones on removing &
> reinstalling Money, which I've done about a dozen times now) with no change.


I don't know what would cause that, but since you are trying various
things, here is where I would start.

I would search your system to see if there are any copies that are
where they might be in a search path. My Money 2006 copy is 390,144
bytes long. In a command window, you can do
dir \pfplan.dll /s
to do the search.

Are you running Money as an administrator? You should not have to,
but I thought I would ask.


  #-1  
Old 05-03-2006, 04:27 PM
W. O. Wheeler
Guest
 
Posts: n/a
Default Money 2006 Premium crashes

If I try to start a tool such as file repair, or budget planner or even
simply exit MS Money 2006 Premium, I get an error that msmoney.exe cased a
page fault in pfplan.dll and money needs to restart.

If I've put in any data changes, they are saved, but things like forms
layouts (e.g. - show transaction forms in an account) are not saved.

This has been happening for about a month now, and I've been through every
knowledge base article I can find on the topic (including ones on removing &
reinstalling Money, which I've done about a dozen times now) with no change.

MS Money 2006 Premium is the only application that seems to have any
problems at this time, including several disk, video and RAM intensive
applications.

The only change I can find that seems related is a series of updates to
Windows XP Pro from about the end of March. Does anyone have any suggestions
on how I might be able to correct this?

Tech Specs:
Platform: Cyberpower PC with an MSI MS-6570 system board, an AMD Athlon
3000+ processor, 2GB RAM, RAID-0 SATA disk array, MSI Nvidia Gforce-6200
video card, Creative SoundBlaster Audigy-2 sound card.
OS: Windows XP Pro (version 5.1.2600) with all patches
Environment: Other apps running - Lavasoft Personal Firewall, Eset Software
NOD32 antivirus, Epson Printer monitor, Webshots Desktop & screensaver (note
that all of these have been on the system since well before this problem
occurred).

No Sun Java is present.

No SDKs (Java or otherwise) are installed.
 

Tags
2006, crashes, money, premium
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