Thank you for your help... or lack of... I really needed help but there no
option but to hope someone see's my message and can help. I realize you have
to help others too but I need more than hoping someone replys to this thread.
After all the Microsoft products I've purchased, I thought I'd be supported
but.... I found out that Quicken has a toll-free number and I can talk to a
real person for help. I'm switching to them!

"Cal Learner-- MVP" wrote:

- quote -

That's my problem... like the other guy in this thread, I had a PC crashed
and I lost most downloaded programs (I had some on my backup server) but in
an effort to restore my Money Deluxe that I purchase a few weeks back I had
to download a trial as the 2006 I purchased was automaticlly applied to my
previous version. I was thinking by intsalling the trial and loging into my
passport account that it would updated to the registered version... Wrong!
I created a 'temp' file think it might trigger the update. Nope! Now, this
'trial' says it will expire in 15 days... Yikes! Time is running out! From
my expeiance, I'll never buy an update via the Microsoft website as I need to
have a CD should I need to reinstall again. Any other suggestions? There's
no e-mail for a Customer Support so I can get a new file sent to me.

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, BC4Bama wrote:

- quote -

I think the trial is 90 days.

It is possible there is a server problem.
http://groups.msn.com/M07-MVP/_whatsnew.msnw?&pps=k does not address
such a problem, but those things sometimes don't get attention over
the weekend.



- quote -

Cal, I'm having the same problem... I tried creating the 'temp.mny' account
that you mentioned in an effort to get the 'trial version' to download the
'Deluxe Version I purchase a few months back. It still won't update to the
registered version even though I'm signing on with my hotmail account that I
purchased it with?? I can see the receipt that was sent to my Hotmail
account but for some reason I can't get the trial version to go away... and
the 15 days is about to run out!

"Cal Learner-- MVP" wrote:

- quote -

I figured it out. For some reason it thinks i want to install the delux
version when i have purchased the standard version.

i go through the inbstall fine and it look it registerd. No "Trail Version"
the title. but then when i close an restart money. The trail pops backup
and says Delux version.

I have removed and re-installed but for some reason it keeps thinking delux.



"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Grex wrote:

- quote -

See http://support.microsoft.com/default...b;en-us;889930
and follow it if you want your Money file to use the same Passport
on your Money file that you used when you bought Money.

If you want something other than to do that, do something slightly
different. Create a NEW empty file (named perhaps Temp.mny) that
you put the referenced Passport onto. Let Money download data that
it needs. Close Money. Restart Money.

Confirm that Money shows the right version. Then click on your
real Money file that is shown on the bottom of the File menu.

My hard drive crashed and i had lost oall of my data. so i re-installed
Money nad signed in iwth my passport, but money still says trial version.

Thanks.