In microsoft.public.money, muttmean wrote:

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That is not obvious. Can you click File at the upper left and choose
to create a new file?

If nothing else, close Money. Rename your Money file. Open Money,
which will not find your file due to the name change. It will offer
to create a new file.


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Apparently I did not write the Product ID # down and obviously, I can't
access Money to get it. I still have the original purchase box with all the
stickers on it, but none of them seem to work. Is the Product ID on that box
somewhere? If not, what can I do? Thank you so much.

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, muttmean wrote:

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Create a new Money file without a Passport. Click Decline during the
process. Go to Help-> About and write down the Serial Number.

Go to http://support.microsoft.com/oas/default.aspx?gprid=870

Click Premium. Start E-mail Request. When asked for a Product ID,
enter that number you wrote down.

I forgot my password to Money 2006 Premium. I followed the link on the
opening page of the program and reset a new password. The new password works
in Hotmail and MSN e-mail programs, but it won't work for Money. I keep
getting a message that says the e-mail address or password is incorrect.
Please advise. Should I reload Money from the CD I purchased?