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  #9  
Old 04-30-2006, 09:36 PM
Chris Cowles
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Default Re: Unable to download new transactions in Money

"molim" <molim[at]discussions.microsoft.com> wrote in message
news:4C9F9346-E5BF-4544-A0AE-FA1E3E3CB1FD[at]microsoft.com...
- quote -

> I think I figured out the problem. The "Update Now" button breaks the
> transaction updates. Somehow it causes the RQ file to skip the
> transaction
> updates. This function should not be used. Instead, use the background
> daily update process and allow MS Money to retrieve the updates on its
> own.
> It's been working for several days now and so far so good.


Background banking works only if you have a passport associated with your
file.


  #8  
Old 04-30-2006, 06:10 PM
molim
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Posts: n/a
Default RE: Unable to download new transactions in Money

I think I figured out the problem. The "Update Now" button breaks the
transaction updates. Somehow it causes the RQ file to skip the transaction
updates. This function should not be used. Instead, use the background
daily update process and allow MS Money to retrieve the updates on its own.
It's been working for several days now and so far so good.

I have reported this to MS support. Hopefully they'll fix it.

"molim" wrote:

- quote -

> I am unable to download new transactions from my investment broker in Money
> 2006 Premium. It downloads all my positions, and they appear in the ofx
> file, but there are no transactions, even though recent transactions are
> listed on the broker site. The initial download (to create the account) is
> fine, and includes both transactions and positions. But after I import
> transactions from another Money account, and then download again, only the
> positions appear in the ofx file, no transactions. So my question is, how
> does my financial institution know which transactions to send? Can I set
> that manually in some way?
> I have already asked MS support for help and from my broker, but so far no
> luck. They have just sent me in circles, asked me to import, export, repair,
> etc. etc. and so far nothing has worked. If anyone has an understanding of
> how money determines which transactions to receive, please let me know. I
> think it might be the key to getting this working.

  #7  
Old 04-10-2006, 08:51 PM
Cal Learner
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Posts: n/a
Default Re: Unable to download new transactions in Money

In microsoft.public.money, molim wrote:

- quote -

> There is no <DTEND> tag in the file. There are positions, but no transactions.
Expect two *RS.txt files, oddly enough.


- quote -

> Also, how do I discontinue online services for a bank?

AccountList-> ManageOnlineServices
Click the account
DiscontinueOnlineServices

  #6  
Old 04-10-2006, 08:34 PM
molim
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Posts: n/a
Default Re: Unable to download new transactions in Money

In the RQ file, there is:


<INCTRAN<DTSTART> 20060410
<INCLUDE> Y
</INCTRAN
So perhaps this is why there are no transactions. Nothing has posted yet
for today. How can I reset this date?

Also, as for the RS file from the initial download, it says:

<INVTRANLIST<DTSTART> 20060311
<DTEND> 20060407235959.000

This appears to be correct. Is this a valid date format?

I noticed they use a different date format from my citibank statement:

<DTSTART> 20060406120000
<DTEND> 20060406120000

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, jim wrote:
> > I'm seeing the exact same problem with A.G. Edwards and Sons.
> > > If I drop online services for that brokerage, and add it back, it

> > correctly pulls down initial activity (your choice, 7 days minimum).
> > But no activity at all during normal dowloads.
> > In a case like this, here is a diagnosis technique that might tell

> what is happening.
> Open Money and enable the logging of the OFX files. See
> http://support.microsoft.com/kb/911941/en-us
> Look at the last *RS.txt file for the <DTEND> tag. Following that
> will be some numbers, which is a date and maybe a time. If that date
> is a time in the future, then Money will think that it has data thru
> that time and will not re-request until you discontinue direct
> services at that institution and then re-enable. The date on the tag
> is in <DTEND> yyyyMMdd and perhaps with some more numbers which are
> hhmmss hour minutes seconds. So if it does not start with 2006 on a
> fresh access, there is a problem.
> This happened sometimes with AMEX a while back, and perhaps it
> happened to your AG Edwards files. Perhaps it is something else.
> :
> > > On Sun, 9 Apr 2006 11:23:02 -0700, molim

> > <molim[at]discussions.microsoft.com> wrote:
> > > > No, Smith Barney - Investments.
> > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, molim wrote:
> > > > > > > > I am unable to download new transactions from my investment broker in Money
> > > > > 2006 Premium. It downloads all my positions, and they appear in the ofx
> > > > > file, but there are no transactions, even though recent transactions are
> > > > > listed on the broker site.
> > > > > > > Fidelity?
> > > > > > > 401K?
> > >
  #5  
Old 04-10-2006, 08:04 PM
molim
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Posts: n/a
Default Re: Unable to download new transactions in Money

There is no <DTEND> tag in the file. There are positions, but no transactions.

Also, how do I discontinue online services for a bank?

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, jim wrote:
> > I'm seeing the exact same problem with A.G. Edwards and Sons.
> > > If I drop online services for that brokerage, and add it back, it

> > correctly pulls down initial activity (your choice, 7 days minimum).
> > But no activity at all during normal dowloads.
> > In a case like this, here is a diagnosis technique that might tell

> what is happening.
> Open Money and enable the logging of the OFX files. See
> http://support.microsoft.com/kb/911941/en-us
> Look at the last *RS.txt file for the <DTEND> tag. Following that
> will be some numbers, which is a date and maybe a time. If that date
> is a time in the future, then Money will think that it has data thru
> that time and will not re-request until you discontinue direct
> services at that institution and then re-enable. The date on the tag
> is in <DTEND> yyyyMMdd and perhaps with some more numbers which are
> hhmmss hour minutes seconds. So if it does not start with 2006 on a
> fresh access, there is a problem.
> This happened sometimes with AMEX a while back, and perhaps it
> happened to your AG Edwards files. Perhaps it is something else.
> :
> > > On Sun, 9 Apr 2006 11:23:02 -0700, molim

> > <molim[at]discussions.microsoft.com> wrote:
> > > > No, Smith Barney - Investments.
> > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, molim wrote:
> > > > > > > > I am unable to download new transactions from my investment broker in Money
> > > > > 2006 Premium. It downloads all my positions, and they appear in the ofx
> > > > > file, but there are no transactions, even though recent transactions are
> > > > > listed on the broker site.
> > > > > > > Fidelity?
> > > > > > > 401K?
> > >
  #4  
Old 04-10-2006, 02:11 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Unable to download new transactions in Money

In microsoft.public.money, jim wrote:

- quote -

> I'm seeing the exact same problem with A.G. Edwards and Sons.
> If I drop online services for that brokerage, and add it back, it
> correctly pulls down initial activity (your choice, 7 days minimum).
> But no activity at all during normal dowloads.


In a case like this, here is a diagnosis technique that might tell
what is happening.

Open Money and enable the logging of the OFX files. See
http://support.microsoft.com/kb/911941/en-us

Look at the last *RS.txt file for the <DTEND> tag. Following that
will be some numbers, which is a date and maybe a time. If that date
is a time in the future, then Money will think that it has data thru
that time and will not re-request until you discontinue direct
services at that institution and then re-enable. The date on the tag
is in <DTEND> yyyyMMdd and perhaps with some more numbers which are
hhmmss hour minutes seconds. So if it does not start with 2006 on a
fresh access, there is a problem.

This happened sometimes with AMEX a while back, and perhaps it
happened to your AG Edwards files. Perhaps it is something else.





:



- quote -

> On Sun, 9 Apr 2006 11:23:02 -0700, molim
> <molim[at]discussions.microsoft.com> wrote:
> > No, Smith Barney - Investments.
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, molim wrote:
> > > > > > I am unable to download new transactions from my investment broker in Money
> > > > 2006 Premium. It downloads all my positions, and they appear in the ofx
> > > > file, but there are no transactions, even though recent transactions are
> > > > listed on the broker site.
> > > > > Fidelity?
> > > > > 401K?

> >
  #3  
Old 04-10-2006, 01:38 AM
molim
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Posts: n/a
Default Re: Unable to download new transactions in Money

How do you drop online services for a brokerage?

"jim" wrote:

- quote -

> I'm seeing the exact same problem with A.G. Edwards and Sons.
> If I drop online services for that brokerage, and add it back, it
> correctly pulls down initial activity (your choice, 7 days minimum).
> But no activity at all during normal dowloads.
> On Sun, 9 Apr 2006 11:23:02 -0700, molim
> <molim[at]discussions.microsoft.com> wrote:
> > No, Smith Barney - Investments.
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, molim wrote:
> > > > > > I am unable to download new transactions from my investment broker in Money
> > > > 2006 Premium. It downloads all my positions, and they appear in the ofx
> > > > file, but there are no transactions, even though recent transactions are
> > > > listed on the broker site.
> > > > > Fidelity?
> > > > > 401K?

> >
  #2  
Old 04-10-2006, 12:57 AM
jim
Guest
 
Posts: n/a
Default Re: Unable to download new transactions in Money

I'm seeing the exact same problem with A.G. Edwards and Sons.

If I drop online services for that brokerage, and add it back, it
correctly pulls down initial activity (your choice, 7 days minimum).
But no activity at all during normal dowloads.



On Sun, 9 Apr 2006 11:23:02 -0700, molim
<molim[at]discussions.microsoft.com> wrote:

- quote -

> No, Smith Barney - Investments.
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, molim wrote:
> > > > I am unable to download new transactions from my investment broker in Money
> > > 2006 Premium. It downloads all my positions, and they appear in the ofx
> > > file, but there are no transactions, even though recent transactions are
> > > listed on the broker site.
> > > Fidelity?
> > > 401K?

>

  #1  
Old 04-09-2006, 06:23 PM
molim
Guest
 
Posts: n/a
Default Re: Unable to download new transactions in Money

No, Smith Barney - Investments.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, molim wrote:
> > I am unable to download new transactions from my investment broker in Money
> > 2006 Premium. It downloads all my positions, and they appear in the ofx
> > file, but there are no transactions, even though recent transactions are
> > listed on the broker site.

> Fidelity?
> 401K?

 
Old 04-09-2006, 05:59 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Unable to download new transactions in Money

In microsoft.public.money, molim wrote:

- quote -

> I am unable to download new transactions from my investment broker in Money
> 2006 Premium. It downloads all my positions, and they appear in the ofx
> file, but there are no transactions, even though recent transactions are
> listed on the broker site.


Fidelity?

401K?
  #-1  
Old 04-09-2006, 05:27 PM
molim
Guest
 
Posts: n/a
Default Unable to download new transactions in Money

I am unable to download new transactions from my investment broker in Money
2006 Premium. It downloads all my positions, and they appear in the ofx
file, but there are no transactions, even though recent transactions are
listed on the broker site. The initial download (to create the account) is
fine, and includes both transactions and positions. But after I import
transactions from another Money account, and then download again, only the
positions appear in the ofx file, no transactions. So my question is, how
does my financial institution know which transactions to send? Can I set
that manually in some way?

I have already asked MS support for help and from my broker, but so far no
luck. They have just sent me in circles, asked me to import, export, repair,
etc. etc. and so far nothing has worked. If anyone has an understanding of
how money determines which transactions to receive, please let me know. I
think it might be the key to getting this working.


 

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download, money, transactions, unable
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