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  #4  
Old 04-10-2006, 01:58 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Can't get Money 2006 Premium to download upgrade

In microsoft.public.money, Cal Learner-- MVP wrote:

- quote -

> In microsoft.public.money, Keith wrote:
> > I am having the exact same issue with Money 2006 Premium. I downloaded the
> > software, but it will not complete the update for budgets or reports. It
> > hangs on 1% complete. Any help would be appreciated.

> I think there is a server problem. I would check back later, maybe
> Tuesday?


There is indeed a server problem. It is not for all servers. So
there can be some success, but the rest of the problem is being
addressed. So try later, and things should work properly.

  #3  
Old 04-10-2006, 02:56 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Can't get Money 2006 Premium to download upgrade

In microsoft.public.money, Keith wrote:

- quote -

> I am having the exact same issue with Money 2006 Premium. I downloaded the
> software, but it will not complete the update for budgets or reports. It
> hangs on 1% complete. Any help would be appreciated.


I think there is a server problem. I would check back later, maybe
Tuesday?
  #2  
Old 04-10-2006, 02:42 AM
Keith
Guest
 
Posts: n/a
Default Re: Can't get Money 2006 Premium to download upgrade

I am having the exact same issue with Money 2006 Premium. I downloaded the
software, but it will not complete the update for budgets or reports. It
hangs on 1% complete. Any help would be appreciated.

"Christopher W." wrote:

- quote -

> > *** at this stage, I would have let the update complete before .....
> I misspoke. I did let it "try" to download... it never got past 1%
> In fact I left if connected all last night, over 10 hrs, and it still hasn't
> made it past 1%!!!
> > I'll bet you mean other than buying the CD. You might review
> > http://support.microsoft.com/kb/889930/en-us

> Thanks, but I had already read that KB article and tried the fixes suggested
> without success. As for buying the CD, why should I spend more money?! It's
> Microsoft's responsibility to make this thing work from the download! If the
> download is flawed then it should either be fixed or removed. I've downloaded
> plenty of stuff from Microsoft that installed just fine, my previous version
> of Money for example.
> Chris
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Christopher W. <Christopher
> > W.[at]discussions.microsoft.com> wrote:
> > > > I purchased and downloaded the premium edition of Money 2006, installed it as
> > > per instructions, logged in with the same passport as I used to purchase it,
> > > *** at this stage, I would have let the update complete before .....
> > > > > imported my existing money files and exited it.
> > > Then I ran it again told it
> > > to go ahead and download the upgrade files.... it just sat there at 1% for
> > > over 2 hours!! I'm on DSL so I know it's not my speed. I've tried the steps
> > > others have mentioned elsewhere here, setting my intranet security settings
> > > to low, turned off my anti-virus and firewall (Trend Micro PC_Cillin Internet
> > > Sceurity 2006)
> > > *** you could try uninstalling that software for a while, as you

> > would with Norton.
> > > > and rebooted my machine, created a new user with Admin rights.
> > > Restarted Money, told it to create a new file, logged in with the correct
> > > passport... and still NOTINHG!!!!!
> > > I would have expected that to have done it. Dang.
> > > > I've dropped almost $70.00 on this thing
> > > and it won't even let me do a simple "Find and Replace" until its "Finished
> > > the upgrade...."
> > > > > To top it off when I try to go through the support site and submit a support
> > > request the Microsoft PID Sniffer can't find my program ID/Serial number.
> > > When I try to enter it manually it tells me it's not a valid number!!! It's a
> > > great Catch-22, I can't get the program to run and I can't get Tech support
> > > because the program to HELP me get tech support won't work either!!!
> > > > > Has ANYONE found a consistent workaround?????
> > > I'll bet you mean other than buying the CD. You might review

> > http://support.microsoft.com/kb/889930/en-us

>
  #1  
Old 04-09-2006, 05:09 PM
Christopher W.
Guest
 
Posts: n/a
Default Re: Can't get Money 2006 Premium to download upgrade

- quote -

> *** at this stage, I would have let the update complete before .....
I misspoke. I did let it "try" to download... it never got past 1%

In fact I left if connected all last night, over 10 hrs, and it still hasn't
made it past 1%!!!

- quote -

> I'll bet you mean other than buying the CD. You might review
> http://support.microsoft.com/kb/889930/en-us


Thanks, but I had already read that KB article and tried the fixes suggested
without success. As for buying the CD, why should I spend more money?! It's
Microsoft's responsibility to make this thing work from the download! If the
download is flawed then it should either be fixed or removed. I've downloaded
plenty of stuff from Microsoft that installed just fine, my previous version
of Money for example.


Chris


"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Christopher W. <Christopher
> W.[at]discussions.microsoft.com> wrote:
> > I purchased and downloaded the premium edition of Money 2006, installed it as
> > per instructions, logged in with the same passport as I used to purchase it,

> *** at this stage, I would have let the update complete before .....
> > imported my existing money files and exited it.
> > Then I ran it again told it
> > to go ahead and download the upgrade files.... it just sat there at 1% for
> > over 2 hours!! I'm on DSL so I know it's not my speed. I've tried the steps
> > others have mentioned elsewhere here, setting my intranet security settings
> > to low, turned off my anti-virus and firewall (Trend Micro PC_Cillin Internet
> > Sceurity 2006)

> *** you could try uninstalling that software for a while, as you
> would with Norton.
> > and rebooted my machine, created a new user with Admin rights.
> > Restarted Money, told it to create a new file, logged in with the correct
> > passport... and still NOTINHG!!!!!

> I would have expected that to have done it. Dang.
> > I've dropped almost $70.00 on this thing
> > and it won't even let me do a simple "Find and Replace" until its "Finished
> > the upgrade...."
> > > To top it off when I try to go through the support site and submit a support

> > request the Microsoft PID Sniffer can't find my program ID/Serial number.
> > When I try to enter it manually it tells me it's not a valid number!!! It's a
> > great Catch-22, I can't get the program to run and I can't get Tech support
> > because the program to HELP me get tech support won't work either!!!
> > > Has ANYONE found a consistent workaround?????

> I'll bet you mean other than buying the CD. You might review
> http://support.microsoft.com/kb/889930/en-us

 
Old 04-09-2006, 02:58 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Can't get Money 2006 Premium to download upgrade

In microsoft.public.money, Christopher W. <Christopher
W.[at]discussions.microsoft.com> wrote:

- quote -

> I purchased and downloaded the premium edition of Money 2006, installed it as
> per instructions, logged in with the same passport as I used to purchase it,


*** at this stage, I would have let the update complete before .....


- quote -

> imported my existing money files and exited it.
> Then I ran it again told it
> to go ahead and download the upgrade files.... it just sat there at 1% for
> over 2 hours!! I'm on DSL so I know it's not my speed. I've tried the steps
> others have mentioned elsewhere here, setting my intranet security settings
> to low, turned off my anti-virus and firewall (Trend Micro PC_Cillin Internet
> Sceurity 2006)


*** you could try uninstalling that software for a while, as you
would with Norton.

- quote -

> and rebooted my machine, created a new user with Admin rights.
> Restarted Money, told it to create a new file, logged in with the correct
> passport... and still NOTINHG!!!!!


I would have expected that to have done it. Dang.

- quote -

> I've dropped almost $70.00 on this thing
> and it won't even let me do a simple "Find and Replace" until its "Finished
> the upgrade...."
> To top it off when I try to go through the support site and submit a support
> request the Microsoft PID Sniffer can't find my program ID/Serial number.
> When I try to enter it manually it tells me it's not a valid number!!! It's a
> great Catch-22, I can't get the program to run and I can't get Tech support
> because the program to HELP me get tech support won't work either!!!
> Has ANYONE found a consistent workaround?????


I'll bet you mean other than buying the CD. You might review
http://support.microsoft.com/kb/889930/en-us
  #-1  
Old 04-09-2006, 07:04 AM
Christopher W.
Guest
 
Posts: n/a
Default Can't get Money 2006 Premium to download upgrade

I purchased and downloaded the premium edition of Money 2006, installed it as
per instructions, logged in with the same passport as I used to purchase it,
imported my existing money files and exited it. Then I ran it again told it
to go ahead and download the upgrade files.... it just sat there at 1% for
over 2 hours!! I'm on DSL so I know it's not my speed. I've tried the steps
others have mentioned elsewhere here, setting my intranet security settings
to low, turned off my anti-virus and firewall (Trend Micro PC_Cillin Internet
Sceurity 2006) and rebooted my machine, created a new user with Admin rights.
Restarted Money, told it to create a new file, logged in with the correct
passport... and still NOTINHG!!!!! I've dropped almost $70.00 on this thing
and it won't even let me do a simple "Find and Replace" until its "Finished
the upgrade...."

To top it off when I try to go through the support site and submit a support
request the Microsoft PID Sniffer can't find my program ID/Serial number.
When I try to enter it manually it tells me it's not a valid number!!! It's a
great Catch-22, I can't get the program to run and I can't get Tech support
because the program to HELP me get tech support won't work either!!!

Has ANYONE found a consistent workaround?????
 

Tags
2006, download, money, premium, upgrade
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