In microsoft.public.money, Keith wrote:

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There is indeed a server problem. It is not for all servers. So
there can be some success, but the rest of the problem is being
addressed. So try later, and things should work properly.



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I am also experiencing the same 1% download problem... the support site does
not reconize my PID and when manually typed in states that it is invalid.
This does seem to be a trend.

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, drew.a.perkins[at]gmail.com wrote:

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Ok... Looking like a trend.... So I suspect a server outage then. I
would check, back later.

I am having the same 1% download problem and am getting pretty ticked
off...

If anyone has an answer I would love to hear it.

Thanks,


Drew

In microsoft.public.money, Chris wrote:

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I would expect that if you signed up for the paid support and
explained your circumstance, they would not actually charge the
credit card you provide. I cannot guarantee that, of course.

Another possibility is that there is some temporary server outage.
It is not listed on
http://moneycentral.msn.com/common/networkstatus.asp which I would
expect if it was a recognized problem.


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It would seem to me that this could be aided by some downloadable
test script that would test the settings and tell you where the
roadblock is.

I am confident that you already told yourself that you would get the
CD if doing this again.

Thansk Cal
I have reduced the security on the intranet zone perviously.
Also, I just removed my Norton Corporate Scanner (per your suggestion).
Still No Go
Also, yes, I created a NEW Admin Account loosened all of the security on
this account, and created a new money file. Still , I cannot get the updates
download function to work. I appreciate your suggestions- got any others?
Do you or anyone else know of a regular download location to manually
download these updates? It would be nice if this program could function like
other Microsoft software to get it's updates from WUS.
And to vent, Microsoft should be really smacked for putting out software
that requires you to disable things like:
Virus Scanners, firewalls, local security levels, etc.. in order get the
updates for the software package. It is just bad application development.
Thanks
Chris

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, Chris wrote:

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Assuming that you mean a new administrative account where you have
not tightened up privileges, that should work.

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Should be unnecessary.

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Should be unnecessary.

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If you have Norton, disabling is not sufficient.



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Including Intranet!



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Hi there Group
Totally bummed out with the new money. Just got a new machine preloaded with
2006 standard. I have been using Money 2000 ever since it came out and love
it. But the new OEM version did not have the cash flow tools that I pretty
much live on. So I bought the upgrade on line from Microsoft. Now when I go
to reports--> cash flow, it says that Money is updating and it gets stuck at
1%. I have found a lot of info on this and have tried the following fixes
from Google groups and other sources:
1. Log with an alternate account with admin privledges, start a new money
file, see if the download works
2. Disable the Windows XP firewall
3. Put my machine in my hardware firewall's DMZ
4. Disable virus scanner
5. Re-isntall with disabled virus scanner
6. re-install under different user
7. Remove all Money references in the system, reinstall with the DMZ on, the
Virus scanner off
8. Reduced the security on my IE under both profiles

and so on...
to make matters worse, I cannot even get an email support thread started
with Microsoft as the Microsoft validation tool is unable to locate my
product number and when I manually type it in, the system says that my
product number is invalid. This is very frustrating. All I want to do is my
finances.

Any help would be apprecaited, thanks in advance to all of the MVP's who
help users like me.

thanks
Chris