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| You can try the divide and conquer approach to see if you can identify the account and then the transaction causing the problem. But this might take as long as export/import into a new file. To do this: Make a copy of your file and always work from copies. Open Money and Delete half of your accounts. See if the problem reproduces If it does, then open another copy of the original file (delete the other copy) and try deleting the other half and confirm that the problem does NOT reproduce. If the problem does not reproduce, then the corruption is in the accounts deleted. In another copy of the file delete half of those accounts Repeat until you narrow it down to one specific account. NOTE: You may be able to short cut this if you know that this problem started happening after creating a specific account. (try just deleting that account). Once you have an account identified, start deleting transactions in the same manner Most likely it will be some recent transaction (or at least one entered since the report last worked properly). Once you've identified the specific transaction, verify that this is the source of the problem in a copy of the original Money file and then you can either use this file as your file or make the correction in the original (be sure to always have a good backup strategy - which Money 2006 will help with due to it's new backup options). -Mark "Sue" <Sue[at]discussions.microsoft.com> wrote in message news:8E5C9391-A5BB-4912-8841-8C5255BCD184[at]microsoft.com... - quote - > I got a Microsoft Money 2005 "internal error" message, which shuts down the > program every time I tried to generate the "Tax-related transaction" report > and started shutting down when I accessed "Help" (program, including "help" > and other reports had been working fine). MS support said it was a program > file problem and to reinstall or upgrade to Money 2006 (at my suggestion as I > was considering it anyway). > I upgraded to 2006 nd continue to experience the same problem with the > tax-related transaction and other reports. MS support now says that it is > file corruption (I was able to open a new, empty file, add some taxable type > investment transactions and generate the tax-related transactions report) and > that I must export and then import all of my accounts into a new, empty 2006 > file. (BTW, back up files seem to have the same issue with the tax-related > reports, but not necessarily with "help" or other reports). > 1. Does that sound right? > 2. Is there any way around the export/import thing, which involves years of > transactions and accounts? > 3. I've seen some software available online to repair corrupt files. Do > any of them work? > 4. Can I prevent this from happening again? > TIA, > Sue |
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| I got a Microsoft Money 2005 "internal error" message, which shuts down the program every time I tried to generate the "Tax-related transaction" report and started shutting down when I accessed "Help" (program, including "help" and other reports had been working fine). MS support said it was a program file problem and to reinstall or upgrade to Money 2006 (at my suggestion as I was considering it anyway). I upgraded to 2006 nd continue to experience the same problem with the tax-related transaction and other reports. MS support now says that it is file corruption (I was able to open a new, empty file, add some taxable type investment transactions and generate the tax-related transactions report) and that I must export and then import all of my accounts into a new, empty 2006 file. (BTW, back up files seem to have the same issue with the tax-related reports, but not necessarily with "help" or other reports). 1. Does that sound right? 2. Is there any way around the export/import thing, which involves years of transactions and accounts? 3. I've seen some software available online to repair corrupt files. Do any of them work? 4. Can I prevent this from happening again? TIA, Sue |
| Tags |
| corruption, file |
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