In microsoft.public.money, Netmeg wrote:

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Also, http://support.microsoft.com/kb/323964/en-us may be of
interest.

There should have been one on the 10th too, which is when this all
started coming apart.

I think so. I purchased Money 2006 on August 1, 2005; it's been
running perfectly fine up until a few weeks ago. I did not have any of
the problems listed in that particular KB article.

In microsoft.public.money, Dick Watson wrote:

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Also Subject: "Your sign in information could not be verified"
Date: Mon, 13 Mar 2006 15:59:27


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I see one post from you on March 16.

"Netmeg" <mgeddes[at]gmail.com> wrote in message
news:1142809813.238938.157490[at]i40g2000cwc.googlegroups.com...
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In microsoft.public.money, Netmeg wrote:

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I wonder if you have seen
http://support.microsoft.com/default...b;en-us;889930

It would appear that you already have info beyond that.

(And by last shot, I mean that I have been posting to the newsgroups
frantically since it happened with no response, and if I can't get this
working soon, I'm going to have to transfer my one good Money file to
another financial program, and pronto. Tax time is coming up, I cannot
let this cluster**** go on any longer.)

Thanks for the suggestions. Right now my problem is also that I can't
seem to get this copy of MS 2006 out of Trial Edition, even while
logged in to the Passport account I used to purchase it and set up the
file. I just spent an hour on the phone with MS Customer Service and
Tech Support, who discovered that among other things, the purchase of
my copy of Money is listed as "canceled" in the Billing Dept. That
apparently is a known issue with Billing, in that they went overboard
when trying to clean out accounts, and apparently marked a lot of sales
as "canceled" when they weren't really canceled. In the process of
trying to transfer me to Billing to sort THAT out, they disconnected my
call. When I called back (after having been on the phone with them for
over an hour by this point) I was told that they were closing in two
minutes, call back tomorrow.

Needless to say, I am mightily disgusted.

It's going on three weeks now that I have not had ANY access to correct
financial data. I have tried the business of starting a new file, but
I can't get the correct information into the new file without it
downloading the crap from online. I'll have to see if your suggestions
on how to wipe out everything online will work.

In microsoft.public.money, Netmeg wrote:

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Your last shot?

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If you open a copy of your good file while not on line, can your
remove the Passport from the file? I don't know if that works, but I
would try that.

If you want to remove the Passport from a file you may have to turn
off background banking at
Tools-> Settings-> AccessYourMoneyDataOnTheWeb and then
File-> PasswordManager you can choose to remove your Passport.





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I would try this: create a new file, and put the passport on it that
you used to buy Money. Then with Help-> About, get the serial number
and write that down.


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Somebody may have better ideas.
http://moneycentral.msn.com/scripts/....dll?iPage=pmx and click
help. Search on "remove".

One of the help items seems to say that if you remove the passport
from a Money file, you will be offered the chance to delete the
online content. Perhaps you could take that new blank file from
above, remove the Passport, and the existing online info would go
away. I don't know. But it seems worth a try.

Ok, this is my last shot at trying to get help for my ongoing Money
2006 problems. What do you do if your online information is dead
wrong, and keeps downloading into Money and overwriting your current
(and correct) file? I've had a number of problems over the past few
weeks, and one by one I have them pretty well cleared up, but for some
reason, all of a sudden now my Money information that is attached to my
Passport account is old and incorrect - it includes a bunch of data
like accounts that have long been paid off and closed (they now
download and show huge "owed" balances) and scheduled bills that I
removed last year because they weren't owed anymore, etc. There are
also some bogus or duplicate (I can't tell) transactions being
downloaded into existing accounts, because the balances are all WAY off
now. I have no idea where this information is coming from, because up
until two or so weeks ago, I was using Money 2006 every day and working
with my online file with no problems whatsoever. I can't wipe out the
Passport account and start another one, because then I'd have to buy
Money all over again (as I understand it) I've tried getting support
from MS, but they say that my PID # is invalid (I *have* the emailed
receipt for Money 2006, I bought it directly from MS fer crysakes, but
they won't even talk to me without the PID) and the other options all
require payment. I could just work offline, but I have some
complicated things going on and being able to download updates saves me
hours per week, sometimes per day. I have a good local copy of my
accounts as they are supposed to be, but every time I fire it up, all
this bogus data gets downloaded - and it goes back to 1995, so it's
going to be real difficult to find each piece.

Is there NO way to wipe out the online data, and start over from my
known existing GOOD file?