Pmmm,

Even though the merge accounts function gives you that nice warning about
deleting transactions, I don't think it really does. I have merge about 8
accounts and never had it delete info. You might have so duplicates that
you will have to delete. Back up your file and give it a try.

sorry I couldn't help with anything else.

Cindy


"Pmmm" <Pmmm[at]discussions.microsoft.com> wrote in message
news:505B729C-5CFF-49AA-9559-E6FC00D1A778[at]microsoft.com...
- quote -

Hi.
I have had big problems trying to update my Money info onto the website.
It really fouled up the money file on my computer. The account balances
were all haywire, and I had to go back to my latest backup and re-download
from banks where I could and manually re-enter the rest.
I'm using Money Home & Business 2006. This was the first time I ever
tried to use the online feature.
Referring to David's post below, on #4 I also had to "choose" (really no
choice) New Account.
For #5 transactions were downloaded, but then it asked me if I wanted to
merge with existing accounts. However, there was a warning that I would lose
all account info that preceded the new download! Huh?! What help is that?
I also get the "Updates are temporarily unavailable" often.
The ONLY way I could use my original online account update feature after
the problems was to use by backup copy that was previous to even trying to
use online features. Like David, I could manually download data.
Sorry that I don't have any answers and just more questions about these
problems.
Pmmm

"David" wrote:

- quote -

The standard file repair resulted in a message about "fixed online setup"
(something to that effect). This fixed the problem with the MSN Money
Syncrhoniation failing all the time as well I had to set up one bank and one
credit card up again. Since I had the old accounts still in Money I exported
things into .qif files (Merge duplicate accounts was useless here - did not
list anything that I could have merged together), and then imported back in.

David,

Try doing a repair file. (make sure you open the repaired file then) and the
emptying your Internet temp files. I have read here that this procedure
works. Good luck

Cindy

I had to resynch my Money file with what was out on the web (Passport).
Since then several banks and credit cards that had online updates are no
longer listed as being able to update. Every time I attempt to reset the
automated updates the following happens:
1. Sign on info accepted
2. Money finds the account(s) and asks for characterization (checking,
savings..)
3. When it asks if the accounts already exist in Money, I respond Yes
4. The next screen should allow me to pick the existing account to use, but
for each selection it is greyed out, leaving "New account" as the only
option.
5. Money attempts to download transactions, it then comes back and says the
updates were complete, but nothing is there, instead, the "New" account is
listed and is asking (AGAIN) for online update setup.

The call summary messages also state that MSN Money synchronization status
as "updates are temporarily unavailable" - this seems to happen with annoying
frequency as of late.

I can manually download data into the accounts (.qif for one bank, Active
Statement for one credit card), but this very annoying when this was all
working.

I also cannot merge duplicate accounts because the ones I need to merge are
not llsted.