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  #8  
Old 03-08-2006, 09:01 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: HELP! Money won't open

In microsoft.public.money, Roff Johannson wrote:

- quote -

> Thank you! This solutions works on both the 'old' (pre-data added) and the
> 'new' (most recent copy of data) files. I think I am back in business.
> Your hunch was a good one. May I have some insight into what you think
> happened?


That's really good to hear.

I assume you are saying that the

Tools-> Settings-> ProgramSettings-> (DisplayStartMoneyWithThisPageOpen:AccountList
was the work-around. It seemed like a long shot, but long shots
come in sometimes.

The problem has been known to come about when you have "Investment
Perf Module" configured for the "Home page" and there are a lot of
stocks. You are now, with your current settings, not visiting the
home page when Money starts. The StartMoneyWithThisPageOpen is
global between files. I like to start in the Account list.

You can work around this by configuring out the problem module
without having to visit the home page to do it.
Tools-> Settings-> HomePageDisplayOptions lets you remove the
Investment Perf Module or any other thing, from the home page.



- quote -

> A related matter: I'm not aware what "doing the salv.exe' thing is. Is it
> data file repair? Should I do it in this case? Should it be a regular
> event?


No. It is not something you do if you are not having a problem. You
can do the same thing with
File-> RepairMoneyFile-> StandardFileRepair.

File-> RepairMoneyFile-> QuickFileRepair is something that you might
want to do, even if there are no problems that you have noticed. It
straightens some things up in the database, and is unlikely to have
a potential downside.



- quote -

> Many thanks for your help.
  #7  
Old 03-08-2006, 08:37 PM
Roff Johannson
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Posts: n/a
Default Re: HELP! Money won't open

Thank you! This solutions works on both the 'old' (pre-data added) and the
'new' (most recent copy of data) files. I think I am back in business.
Your hunch was a good one. May I have some insight into what you think
happened?

A related matter: I'm not aware what "doing the salv.exe' thing is. Is it
data file repair? Should I do it in this case? Should it be a regular
event?

Many thanks for your help.



"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:ldeu0211cne4rg4npt01ttgfkju6ce4osj[at]4ax.com...
- quote -

> In microsoft.public.money, Roff Johannson wrote:
> > > > I'm back to square 1. Using the older data file, I have the same results

> > ... Money opens, asks for the PW for the mny file, then goes to la la
> > land.
> > I'm feeling hooped!

> To recap, your symptom is a long term hang with no error message as
> soon as you enter your password.
> Conventional password, or Passport?
> On a hunch, on one of the files you can open, try
> Tools-> Settings-> ProgramSettings-> (DisplayStartMoneyWithThisPageOpen:AccountList
> Then try opening your regular file.
> > And then do the salv.exe thing.



  #6  
Old 03-08-2006, 07:13 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: HELP! Money won't open

In microsoft.public.money, Roff Johannson wrote:

- quote -

> I'm back to square 1. Using the older data file, I have the same results
> ... Money opens, asks for the PW for the mny file, then goes to la la land.
> I'm feeling hooped!


To recap, your symptom is a long term hang with no error message as
soon as you enter your password.
Conventional password, or Passport?


On a hunch, on one of the files you can open, try
Tools-> Settings-> ProgramSettings-> (DisplayStartMoneyWithThisPageOpen:AccountList

Then try opening your regular file.

And then do the salv.exe thing.



  #5  
Old 03-08-2006, 07:07 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: HELP! Money won't open

In microsoft.public.money, Roff Johannson wrote:

- quote -

> Thank you.
> Small steps ...
> I have re-installed Money (2005 Premium, btw) and had slightly different
> results. It again failed to open the data file in question, but it did exit
> properly, leaving behind a .LRD file, which I presume is some kind of error
> report.


That .LRD file is a locking file used to identify that the file is
in use. If the associated Money file is not actually in use, and
that file stays too long, I would reboot the computer. If that .lrd
file is still there, I would delete that file.

If the

- quote -

> My next step (before using the detailed suggestions you have kindly offered)
> is to use a version of the data file that pre-dates the large data additions
> I made to it. (I backup a lot!) My suspicion is that something happened
> with this data (it involved transferring things from one account to another)
> that may have messed up the data file.


You might consider the use of Salv.exe also.

You could do what is described in
http://support.microsoft.com/kb/902466/en-us

If this gives you a problem, here is another way:
go to the install folder for Money, into a "MNYCoreFiles" folder.
This may be "C:\Program Files\Microsoft Money 2006\MNYCoreFiles"

There you will run salv.exe. From there you can follow the steps
starting at the *second* step 3.





  #4  
Old 03-08-2006, 06:48 PM
Roff Johannson
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Posts: n/a
Default Re: HELP! Money won't open

Update ...

I'm back to square 1. Using the older data file, I have the same results
.... Money opens, asks for the PW for the mny file, then goes to la la land.
I'm feeling hooped!


"Roff Johannson" <roff[at]shaw.ca> wrote in message
news:e%23%23ktiuQGHA.2300[at]TK2MSFTNGP11.phx.gbl...
- quote -

> Thank you.
> Small steps ...
> I have re-installed Money (2005 Premium, btw) and had slightly different
> results. It again failed to open the data file in question, but it did
> exit properly, leaving behind a .LRD file, which I presume is some kind of
> error report.
> My next step (before using the detailed suggestions you have kindly
> offered) is to use a version of the data file that pre-dates the large
> data additions I made to it. (I backup a lot!) My suspicion is that
> something happened with this data (it involved transferring things from
> one account to another) that may have messed up the data file.
> "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> news:2r5u02dl55tcp0mcqdqup5b5t5hvdb7466[at]4ax.com...
> > In microsoft.public.money, Roff Johannson wrote:
> > > > Thank you. My comments in CAPS.
> > > > > > > Make copies of the .mny and .mbf files that you have onto different
> > > > media, in case something fails. DONE
> > > > > > > I suggest locating Sample.mny in your install folder using Windows
> > > > Explorer. Double-click that file to open Money. Does that work? RUNS
> > > > FINE, UD TO 14.0.125.1105.
> > > At that point, I suggest you go to Help-> About and write down the

> > serial number. You will enter that number if you contact Microsoft
> > for help.
> > > > OPEN MY DATA, RUNS, ENTER PW, THEN ...
> > > > NOTHING. MONEY HANGS.
> > > If the password you are talking about is a Passport, I would then

> > try creating a new Money file, using a different file name, with a
> > Passport. Does this work (you can modify, save, and re-open that new
> > file?
> > > If at sign-in, do you have an option to work offline? Do you hang

> > then?
> > > > > > > > > If not, reinstall Money.
> > > > > > > What is the Money version?
> > > > > > > Do not delete or change your Passport while you are having these
> > > > problems. NO WORRIES ON THAT SCORE!
> > > > > > > Review your backup situation. Do you have a slightly older backup

> > you could use? Did you back up to flash drive? Did you copy a backup
> > or file to a CDR recently? This is where Money 2006 could have
> > helped. It creates multiple backups. Three by default, tho I think
> > most people should increase that number to maybe 20 if they have a
> > large drive.
> > > Anyway, one more idea here:
> > > Close Money. Copy your .mbf file to a USB flash drive.

> > I would try creating a new XP user with Administrator privilege.
> > Switch to that user and double-click the .mbf file on the USB flash
> > drive using Windows Explorer. That should open Money as the new
> > user, and start a restore. Do not take the default location for the
> > restored file. Instead, browse to the My Documents folder of the new
> > user. Specify a new file name.
> > > The theory is that if the problem is an IE6 setting, you will get

> > default settings for the new user. If you succeed this way, it
> > would accomplish the download, and it would point toward the reason
> > the other did not work. You can delete the new user later, and
> > your regular IE6 settings will not have been changed.



  #3  
Old 03-08-2006, 06:44 PM
Roff Johannson
Guest
 
Posts: n/a
Default Re: HELP! Money won't open

Thank you.

Small steps ...
I have re-installed Money (2005 Premium, btw) and had slightly different
results. It again failed to open the data file in question, but it did exit
properly, leaving behind a .LRD file, which I presume is some kind of error
report.

My next step (before using the detailed suggestions you have kindly offered)
is to use a version of the data file that pre-dates the large data additions
I made to it. (I backup a lot!) My suspicion is that something happened
with this data (it involved transferring things from one account to another)
that may have messed up the data file.


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:2r5u02dl55tcp0mcqdqup5b5t5hvdb7466[at]4ax.com...
- quote -

> In microsoft.public.money, Roff Johannson wrote:
> > Thank you. My comments in CAPS.
> > > > > Make copies of the .mny and .mbf files that you have onto different
> > > media, in case something fails. DONE
> > > > > I suggest locating Sample.mny in your install folder using Windows
> > > Explorer. Double-click that file to open Money. Does that work? RUNS
> > > FINE, UD TO 14.0.125.1105.

> At that point, I suggest you go to Help-> About and write down the
> serial number. You will enter that number if you contact Microsoft
> for help.
> > OPEN MY DATA, RUNS, ENTER PW, THEN ...
> > > NOTHING. MONEY HANGS.

> If the password you are talking about is a Passport, I would then
> try creating a new Money file, using a different file name, with a
> Passport. Does this work (you can modify, save, and re-open that new
> file?
> If at sign-in, do you have an option to work offline? Do you hang
> then?
> > > > > If not, reinstall Money.
> > > > > What is the Money version?
> > > > > Do not delete or change your Passport while you are having these
> > > problems. NO WORRIES ON THAT SCORE!
> > > Review your backup situation. Do you have a slightly older backup

> you could use? Did you back up to flash drive? Did you copy a backup
> or file to a CDR recently? This is where Money 2006 could have
> helped. It creates multiple backups. Three by default, tho I think
> most people should increase that number to maybe 20 if they have a
> large drive.
> Anyway, one more idea here:
> Close Money. Copy your .mbf file to a USB flash drive.
> I would try creating a new XP user with Administrator privilege.
> Switch to that user and double-click the .mbf file on the USB flash
> drive using Windows Explorer. That should open Money as the new
> user, and start a restore. Do not take the default location for the
> restored file. Instead, browse to the My Documents folder of the new
> user. Specify a new file name.
> The theory is that if the problem is an IE6 setting, you will get
> default settings for the new user. If you succeed this way, it
> would accomplish the download, and it would point toward the reason
> the other did not work. You can delete the new user later, and
> your regular IE6 settings will not have been changed.



  #2  
Old 03-08-2006, 05:00 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: HELP! Money won't open

In microsoft.public.money, Roff Johannson wrote:

- quote -

> Thank you. My comments in CAPS.
> > > Make copies of the .mny and .mbf files that you have onto different

> > media, in case something fails. DONE
> > > I suggest locating Sample.mny in your install folder using Windows

> > Explorer. Double-click that file to open Money. Does that work? RUNS
> > FINE, UD TO 14.0.125.1105.


At that point, I suggest you go to Help-> About and write down the
serial number. You will enter that number if you contact Microsoft
for help.

- quote -

> OPEN MY DATA, RUNS, ENTER PW, THEN ...
> > NOTHING. MONEY HANGS.


If the password you are talking about is a Passport, I would then
try creating a new Money file, using a different file name, with a
Passport. Does this work (you can modify, save, and re-open that new
file?

If at sign-in, do you have an option to work offline? Do you hang
then?


- quote -

> > > If not, reinstall Money.
> > > What is the Money version?
> > > Do not delete or change your Passport while you are having these

> > problems. NO WORRIES ON THAT SCORE!

>


Review your backup situation. Do you have a slightly older backup
you could use? Did you back up to flash drive? Did you copy a backup
or file to a CDR recently? This is where Money 2006 could have
helped. It creates multiple backups. Three by default, tho I think
most people should increase that number to maybe 20 if they have a
large drive.

Anyway, one more idea here:

Close Money. Copy your .mbf file to a USB flash drive.
I would try creating a new XP user with Administrator privilege.
Switch to that user and double-click the .mbf file on the USB flash
drive using Windows Explorer. That should open Money as the new
user, and start a restore. Do not take the default location for the
restored file. Instead, browse to the My Documents folder of the new
user. Specify a new file name.

The theory is that if the problem is an IE6 setting, you will get
default settings for the new user. If you succeed this way, it
would accomplish the download, and it would point toward the reason
the other did not work. You can delete the new user later, and
your regular IE6 settings will not have been changed.
  #1  
Old 03-08-2006, 05:33 AM
Roff Johannson
Guest
 
Posts: n/a
Default Re: HELP! Money won't open

Thank you. My comments in CAPS.
- quote -

> Make copies of the .mny and .mbf files that you have onto different
> media, in case something fails. DONE
> I suggest locating Sample.mny in your install folder using Windows
> Explorer. Double-click that file to open Money. Does that work? RUNS
> FINE, UD TO 14.0.125.1105. OPEN MY DATA, RUNS, ENTER PW, THEN ...
> NOTHING. MONEY HANGS.
> If not, reinstall Money.
> What is the Money version?
> Do not delete or change your Passport while you are having these
> problems. NO WORRIES ON THAT SCORE!


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:jffs02hqu1bmhkmi1s4fa9329qckpvlm4o[at]4ax.com...
- quote -

> In microsoft.public.money, Roff Johannson wrote:
> > I added a lot of data to an existing file earlier today. This evening,
> > the
> > file crashed right after PW entry, twice. Thinking corruption, I restored
> > the backup from earlier today. Same result. I can't get at my data,
> > which
> > leaves me in panic mode.
> > > Suggestions most welcome!

> > Make copies of the .mny and .mbf files that you have onto different

> media, in case something fails.
> I suggest locating Sample.mny in your install folder using Windows
> Explorer. Double-click that file to open Money. Does that work?
> If not, reinstall Money.
> What is the Money version?
> Do not delete or change your Passport while you are having these
> problems.



 
Old 03-08-2006, 01:17 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: HELP! Money won't open

In microsoft.public.money, Roff Johannson wrote:

- quote -

> I added a lot of data to an existing file earlier today. This evening, the
> file crashed right after PW entry, twice. Thinking corruption, I restored
> the backup from earlier today. Same result. I can't get at my data, which
> leaves me in panic mode.
> Suggestions most welcome!


Make copies of the .mny and .mbf files that you have onto different
media, in case something fails.

I suggest locating Sample.mny in your install folder using Windows
Explorer. Double-click that file to open Money. Does that work?

If not, reinstall Money.

What is the Money version?

Do not delete or change your Passport while you are having these
problems.


  #-1  
Old 03-08-2006, 01:04 AM
Roff Johannson
Guest
 
Posts: n/a
Default HELP! Money won't open

I added a lot of data to an existing file earlier today. This evening, the
file crashed right after PW entry, twice. Thinking corruption, I restored
the backup from earlier today. Same result. I can't get at my data, which
leaves me in panic mode.

Suggestions most welcome!


 

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