Unable to download Checking Account information

#2 02-25-2006, 05:51 PM

In microsoft.public.money, Duke wrote:

- quote -

> Repeatedly since lastnight. I would say I have probably tried to "update"
> about 30 times.
> The bank is listed in the link provided above as Suncoast Schools Federal
> Credit Union.

They are not "third party" and provide OFX servers for you. You
could try disabling online access for that account, and set it up
again.

They also appear to offer assistance: "If you require assistance,
please contact the SSFCU Call Center: 1-800-999-5887, Monday -
Friday, 8:00am to 8:00pm and Saturday, 9:00am to 2:00pm. You may
also send us an email with your question to HPBUGS[at]suncoastfcu.org."

#1 02-25-2006, 05:28 PM

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:4n2102t627m4h9acshr2gesie2htndfi5t[at]4ax.com...
- quote -

> In microsoft.public.money, Duke wrote:
> > Hello all,
> > > I've been using Money 99 for many many years. I've decided to take the
> > plunge and move to Money 2006 to take advantage of the auto account
> > download
> > feature. I have installed Money 2006, used my Microsoft Passport info to
> > login and then entered my bank login information. My Checking, Savings 1,
> > Savings 2, and Auto Loan were all recognized. I was asked how far back I
> > would like to download information for each of the accounts. For both of
> > my
> > Savings and for my Auto Loan all of the transaction information was
> > downloaded and added into my register in Money 2006. The only account
> > that
> > I can not get this to function for is my Checking. I have repeatedly
> > tried
> > to update and everytime it fails to update the Checking account. On the
> > Review Update Results page in Money 2006 it basically tells me that it
> > could
> > not update my Checking Account and to try again or to contact Customer
> > Support. I have gone through the Microsoft support pages and cannot find
> > anything concerning this issue.
> Repeatedly over how much time?
> > > Any ideas ? Is anyone else able to have Money download their Checking
> > account information ? I have also sent an email to my bank asking them if
> > they knew of any known issues with the interaction of Money and their
> > online
> > system. It is just strange that I can pull the others and just not
> > Checking.
> > > Thanks for any suggestions.
> > If you were not able to download from that checking account in Money
> 99, I would wait for a day or two to see if it starts getting data
> then. This assumes that that undisclosed bank comes up as "third
> party" in the http://www.microsoft.com/money/bankonline.aspx list.
> If you have been trying for a few days, then you would want to
> disclose what bank you were talking about if you want to see if
> somebody else has experience with that bank.

Repeatedly since lastnight. I would say I have probably tried to "update"
about 30 times.
The bank is listed in the link provided above as Suncoast Schools Federal
Credit Union.
It is just really bizarre that I can get my savings and auto loan
information, but not my Checking.
I would think it would be all or nothing.

Thanks for the reply. I'll keep hitting update.

02-25-2006, 03:55 PM

In microsoft.public.money, Duke wrote:

- quote -

> Hello all,
> I've been using Money 99 for many many years. I've decided to take the
> plunge and move to Money 2006 to take advantage of the auto account download
> feature. I have installed Money 2006, used my Microsoft Passport info to
> login and then entered my bank login information. My Checking, Savings 1,
> Savings 2, and Auto Loan were all recognized. I was asked how far back I
> would like to download information for each of the accounts. For both of my
> Savings and for my Auto Loan all of the transaction information was
> downloaded and added into my register in Money 2006. The only account that
> I can not get this to function for is my Checking. I have repeatedly tried
> to update and everytime it fails to update the Checking account. On the
> Review Update Results page in Money 2006 it basically tells me that it could
> not update my Checking Account and to try again or to contact Customer
> Support. I have gone through the Microsoft support pages and cannot find
> anything concerning this issue.

Repeatedly over how much time?

- quote -

> Any ideas ? Is anyone else able to have Money download their Checking
> account information ? I have also sent an email to my bank asking them if
> they knew of any known issues with the interaction of Money and their online
> system. It is just strange that I can pull the others and just not
> Checking.
> Thanks for any suggestions.

If you were not able to download from that checking account in Money
99, I would wait for a day or two to see if it starts getting data
then. This assumes that that undisclosed bank comes up as "third
party" in the http://www.microsoft.com/money/bankonline.aspx list.

If you have been trying for a few days, then you would want to
disclose what bank you were talking about if you want to see if
somebody else has experience with that bank.

#-1 02-25-2006, 03:36 PM

Hello all,

I've been using Money 99 for many many years. I've decided to take the
plunge and move to Money 2006 to take advantage of the auto account download
feature. I have installed Money 2006, used my Microsoft Passport info to
login and then entered my bank login information. My Checking, Savings 1,
Savings 2, and Auto Loan were all recognized. I was asked how far back I
would like to download information for each of the accounts. For both of my
Savings and for my Auto Loan all of the transaction information was
downloaded and added into my register in Money 2006. The only account that
I can not get this to function for is my Checking. I have repeatedly tried
to update and everytime it fails to update the Checking account. On the
Review Update Results page in Money 2006 it basically tells me that it could
not update my Checking Account and to try again or to contact Customer
Support. I have gone through the Microsoft support pages and cannot find
anything concerning this issue.

Any ideas ? Is anyone else able to have Money download their Checking
account information ? I have also sent an email to my bank asking them if
they knew of any known issues with the interaction of Money and their online
system. It is just strange that I can pull the others and just not
Checking.

Thanks for any suggestions.

Similar Threads
Thread	Forum	Replies	Last Post
Downloads checking account information into my Money 2006 Savings New Money 2006 user: I purchased and installed Money 2006 today. I have a problem. Everytime I import from my internet checking. It puts it into my Money savings...	Microsoft Money	1	08-29-2005 05:27 AM
unable to download account from my bank Rosemary: I have money 2004 on my laptop and have no problem downloading my accounts. However on my PC where I have mny 2005 I cannot download from the bank. ...	Microsoft Money	4	08-17-2005 10:58 PM
Download account information from Merrill Lynch Manuel Toubes: I have an account with ML with stock markets. In order to put all my sctocks (equities)up to date I have to do it manually or I can import the...	Microsoft Money	2	08-10-2004 06:03 PM
Re: I can't download my bank account information Cal Learner-- MVP: In microsoft.public.money, Aragorn wrote: >I'm using Money 2004 and I have a simple yet very anoying problem : >when I go to my online bank, I...	Microsoft Money	1	08-25-2003 06:17 PM
Money 2003 won't download transactions for my checking account Karl: For some reason Money 2003 will not download transactions for my main checking account from my bank (USAA Federal Savings Bankk). It will download...	Microsoft Money	4	08-07-2003 06:08 PM

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode