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#6
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| In microsoft.public.money, J.Won wrote: - quote - > How long is the free support period for?
I think it is two years. Seehttp://support.microsoft.com/oas/default.aspx?gprid=870 - quote - > "Cal Learner-- MVP" wrote: > > In microsoft.public.money, J.Won wrote: > > > > My investment account's "cash transactions" shows some dividend values as > > > being payments rather than deposits. Also, some stock "sell" transactions > > > show as payments rather than deposits. I changed the negative dividend > > > values manually and re-typed the word "sell" in the Activity box (which > > > aligns the Money transactions with my Investment Account, and seems to fix > > > the issue). However when I close and reopen Money, the same exact > > > transactions go back to the way they were... incorrectly showing my balances. > > > > > Do you know what is causing this? How do I fix this issue permanently? I > > > have tried repairing the Money file as well as re-installed Money to no avail. > > > I suggest you contact Microsoft directly on this, if you bought > > Money at retail, and your free support period is still in effect. > |
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#5
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| How long is the free support period for? "Cal Learner-- MVP" wrote: - quote - > In microsoft.public.money, J.Won wrote: > > My investment account's "cash transactions" shows some dividend values as > > being payments rather than deposits. Also, some stock "sell" transactions > > show as payments rather than deposits. I changed the negative dividend > > values manually and re-typed the word "sell" in the Activity box (which > > aligns the Money transactions with my Investment Account, and seems to fix > > the issue). However when I close and reopen Money, the same exact > > transactions go back to the way they were... incorrectly showing my balances. > > > Do you know what is causing this? How do I fix this issue permanently? I > > have tried repairing the Money file as well as re-installed Money to no avail. > I suggest you contact Microsoft directly on this, if you bought > Money at retail, and your free support period is still in effect. |
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#4
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| Money 05. I setup the transaction download via the Online Manager by searching for the account (eg. Ameritrade) and then providing my user login and password. Not sure whether that qualifies as a "direct" download. "Dick Watson" wrote: - quote - > Is this in M05/6? Is the download "direct" or "third party"? > The answers may help others help you. Personally, I don't download > transaction data. I believe I avoid a lot of problems and headaches this > way. > "J.Won" <JWon[at]discussions.microsoft.com> wrote in message > news E096A72-B35E-475D-ADFA-751F37C37E50[at]microsoft.com...> > Yes, this is related to previously downloaded transaction data. |
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#3
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| Is this in M05/6? Is the download "direct" or "third party"? The answers may help others help you. Personally, I don't download transaction data. I believe I avoid a lot of problems and headaches this way. "J.Won" <JWon[at]discussions.microsoft.com> wrote in message news E096A72-B35E-475D-ADFA-751F37C37E50[at]microsoft.com...- quote - > Yes, this is related to previously downloaded transaction data. |
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#2
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| Yes, this is related to previously downloaded transaction data. "Dick Watson" wrote: - quote - > Downloaded Transaction Data is involved? > "J.Won" <J.Won[at]discussions.microsoft.com> wrote in message > news:49C67EED-4459-4AD5-9402-BCA831AA410E[at]microsoft.com... > > My investment account's "cash transactions" shows some dividend values as > > being payments rather than deposits. Also, some stock "sell" transactions > > show as payments rather than deposits. I changed the negative dividend > > values manually and re-typed the word "sell" in the Activity box (which > > aligns the Money transactions with my Investment Account, and seems to fix > > the issue). However when I close and reopen Money, the same exact > > transactions go back to the way they were... incorrectly showing my > > balances. > > > Do you know what is causing this? How do I fix this issue permanently? I > > have tried repairing the Money file as well as re-installed Money to no > > avail. |
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#1
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| In microsoft.public.money, J.Won wrote: - quote - > My investment account's "cash transactions" shows some dividend values as
I suggest you contact Microsoft directly on this, if you bought> being payments rather than deposits. Also, some stock "sell" transactions > show as payments rather than deposits. I changed the negative dividend > values manually and re-typed the word "sell" in the Activity box (which > aligns the Money transactions with my Investment Account, and seems to fix > the issue). However when I close and reopen Money, the same exact > transactions go back to the way they were... incorrectly showing my balances. > Do you know what is causing this? How do I fix this issue permanently? I > have tried repairing the Money file as well as re-installed Money to no avail. Money at retail, and your free support period is still in effect. |
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| Downloaded Transaction Data is involved? "J.Won" <J.Won[at]discussions.microsoft.com> wrote in message news:49C67EED-4459-4AD5-9402-BCA831AA410E[at]microsoft.com... - quote - > My investment account's "cash transactions" shows some dividend values as > being payments rather than deposits. Also, some stock "sell" transactions > show as payments rather than deposits. I changed the negative dividend > values manually and re-typed the word "sell" in the Activity box (which > aligns the Money transactions with my Investment Account, and seems to fix > the issue). However when I close and reopen Money, the same exact > transactions go back to the way they were... incorrectly showing my > balances. > Do you know what is causing this? How do I fix this issue permanently? I > have tried repairing the Money file as well as re-installed Money to no > avail. |
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#-1
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| My investment account's "cash transactions" shows some dividend values as being payments rather than deposits. Also, some stock "sell" transactions show as payments rather than deposits. I changed the negative dividend values manually and re-typed the word "sell" in the Activity box (which aligns the Money transactions with my Investment Account, and seems to fix the issue). However when I close and reopen Money, the same exact transactions go back to the way they were... incorrectly showing my balances. Do you know what is causing this? How do I fix this issue permanently? I have tried repairing the Money file as well as re-installed Money to no avail. |
| Tags |
| bug, deposit, money, payments, showing, transactions |
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