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  #7  
Old 04-23-2006, 05:43 PM
Submarine LDO
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Default Re: Unable to get latest info about AMEX acct into Money

I am having the same issue. I deleted the AMEX account. Reinstalled it.
This months transactions showed up. Loaded Oct. 2005 .ofx
transactions...that worked.

When I loaded the rest of my statements...Nov, Dec, etc. the Money account
register (in the "banking list") show 519 transactions to review....but when
I open the register (advanced-view all transactions), they aren't
there....only the ones that initially downloaded when I reloaded the account,
and April 2006 (present).

Any ideas where these transactions are hiding...it's driving me batty!!!

"Don Awalt" wrote:

- quote -

> This was not a Money issue, and should now be working - it is for me. After
> about 3 days of this problem, I called AMEX and they confirmed that it was a
> problem on their end, and would be fixed soon. It was. I became convinced
> when I just tried to download a CSV version of my transactions in the latest
> period, and it showed no transactions.
> Check with AMEX next time if you have a problem. They are very easy to work
> with, and not every problem is Money's ;-)
> "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> news:vkmav1djlbtuiucf89i0b7bkpsmfnr7rml[at]4ax.com...
> > In microsoft.public.money, scott mick wrote:
> > > > > > dfrisken[at]gmail.com wrote:
> > > > I'm using 2006 and I don't know why, but suddenly when I update my AMEX
> > > > account either via the automatic updates or OFX import, Money reports
> > > > the correct bank balance, but doesn't show any of the individual
> > > > transactions. Any thoughts on how to solve this problem?
> > > > > > > Thank you.
> > > > > > > Donna
> > > > > I think this is a Money2006 issue. I had all my accounts working fine
> > > in 2005 standard. Now that I upgraded, I have 3 redit accounts that
> > > will say 'download complete', they show a number of transactions are
> > > there to review, but I cannot display them! I'm about ready to install
> > > 2005 again. Have you had any progress yet?
> > > QIF import?
> > > I suggest you set

> > Tools-> Settings-> OnlineServices-> ShowStandardizedPayeeNames and
> > import again.
> >
  #6  
Old 02-17-2006, 11:08 PM
Don Awalt
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Default Re: Unable to get latest info about AMEX acct into Money

This was not a Money issue, and should now be working - it is for me. After
about 3 days of this problem, I called AMEX and they confirmed that it was a
problem on their end, and would be fixed soon. It was. I became convinced
when I just tried to download a CSV version of my transactions in the latest
period, and it showed no transactions.

Check with AMEX next time if you have a problem. They are very easy to work
with, and not every problem is Money's ;-)


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:vkmav1djlbtuiucf89i0b7bkpsmfnr7rml[at]4ax.com...
- quote -

> In microsoft.public.money, scott mick wrote:
> > > dfrisken[at]gmail.com wrote:
> > > I'm using 2006 and I don't know why, but suddenly when I update my AMEX
> > > account either via the automatic updates or OFX import, Money reports
> > > the correct bank balance, but doesn't show any of the individual
> > > transactions. Any thoughts on how to solve this problem?
> > > > > Thank you.
> > > > > Donna
> > > I think this is a Money2006 issue. I had all my accounts working fine

> > in 2005 standard. Now that I upgraded, I have 3 redit accounts that
> > will say 'download complete', they show a number of transactions are
> > there to review, but I cannot display them! I'm about ready to install
> > 2005 again. Have you had any progress yet?

> QIF import?
> I suggest you set
> Tools-> Settings-> OnlineServices-> ShowStandardizedPayeeNames and
> import again.



  #5  
Old 02-17-2006, 04:11 AM
Cal Learner-- MVP
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Posts: n/a
Default Re: Unable to get latest info about AMEX acct into Money

In microsoft.public.money, scott mick wrote:

- quote -

> dfrisken[at]gmail.com wrote:
> > I'm using 2006 and I don't know why, but suddenly when I update my AMEX
> > account either via the automatic updates or OFX import, Money reports
> > the correct bank balance, but doesn't show any of the individual
> > transactions. Any thoughts on how to solve this problem?
> > > Thank you.
> > > Donna

> I think this is a Money2006 issue. I had all my accounts working fine
> in 2005 standard. Now that I upgraded, I have 3 redit accounts that
> will say 'download complete', they show a number of transactions are
> there to review, but I cannot display them! I'm about ready to install
> 2005 again. Have you had any progress yet?


QIF import?

I suggest you set
Tools-> Settings-> OnlineServices-> ShowStandardizedPayeeNames and
import again.


  #4  
Old 02-17-2006, 03:52 AM
scott mick
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Posts: n/a
Default Re: Unable to get latest info about AMEX acct into Money


dfrisken[at]gmail.com wrote:
- quote -

> I'm using 2006 and I don't know why, but suddenly when I update my AMEX
> account either via the automatic updates or OFX import, Money reports
> the correct bank balance, but doesn't show any of the individual
> transactions. Any thoughts on how to solve this problem?
> Thank you.
> Donna


I think this is a Money2006 issue. I had all my accounts working fine
in 2005 standard. Now that I upgraded, I have 3 redit accounts that
will say 'download complete', they show a number of transactions are
there to review, but I cannot display them! I'm about ready to install
2005 again. Have you had any progress yet?

  #3  
Old 02-16-2006, 04:38 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Unable to get latest info about AMEX acct into Money

In microsoft.public.money, Cal Learner-- MVP wrote:

- quote -

> In microsoft.public.money, dfrisken[at]gmail.com wrote:
> > Cycle ended on the 8th so since the 9th new transactions have been
> > logged. If I look in an export file from AMEX, the transactions are
> > there so I don't know what to make of the fact that it says the import
> > has been completed (if I do it manually) but nothing is showing up
> > except for the correct balance.
> > > I honestly believe this is a Money problem.

> What is the basis of your belief?


OK. I see. You do File-> Import, and the transactions in the OFX file
do not show up in the register.

Confirm you are using advanced register.

Then create a test Money file with File-> New-> NewFile. Name it
something like "testfile". Click Decline during setup to not have a
Passport on that file.

Then File-> Import the OFX file. It will help you set up a new
account to receive the transactions. Do the transactions show up?

The list at the bottom of the File menu will let you get back to
your real file easily.


  #2  
Old 02-16-2006, 04:28 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Unable to get latest info about AMEX acct into Money

In microsoft.public.money, dfrisken[at]gmail.com wrote:

- quote -

> Cycle ended on the 8th so since the 9th new transactions have been
> logged. If I look in an export file from AMEX, the transactions are
> there so I don't know what to make of the fact that it says the import
> has been completed (if I do it manually) but nothing is showing up
> except for the correct balance.
> I honestly believe this is a Money problem.


What is the basis of your belief?
  #1  
Old 02-16-2006, 04:19 PM
dfrisken@gmail.com
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Posts: n/a
Default Re: Unable to get latest info about AMEX acct into Money

Cycle ended on the 8th so since the 9th new transactions have been
logged. If I look in an export file from AMEX, the transactions are
there so I don't know what to make of the fact that it says the import
has been completed (if I do it manually) but nothing is showing up
except for the correct balance.

I honestly believe this is a Money problem.

Thanks.

 
Old 02-16-2006, 04:04 PM
johnbusc@hotmail.com
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Posts: n/a
Default Re: Unable to get latest info about AMEX acct into Money

Donna,

Did your AMEX account start a new billing cycle? Your situation should
self-correct and the past transactions will eventually download to your
account register. If this doesn't happen within 3-5 days, I would
recommend contacting AMEX.

Regards,
JB

dfris...[at]gmail.com wrote:
- quote -

> I'm using 2006 and I don't know why, but suddenly when I update my AMEX
> account either via the automatic updates or OFX import, Money reports
> the correct bank balance, but doesn't show any of the individual
> transactions. Any thoughts on how to solve this problem?
> Thank you.
> Donna


  #-1  
Old 02-16-2006, 03:51 PM
dfrisken@gmail.com
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Posts: n/a
Default Unable to get latest info about AMEX acct into Money

I'm using 2006 and I don't know why, but suddenly when I update my AMEX
account either via the automatic updates or OFX import, Money reports
the correct bank balance, but doesn't show any of the individual
transactions. Any thoughts on how to solve this problem?

Thank you.

Donna

 

Tags
acct, amex, info, latest, money, unable
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