Comments inline.

"Stooge" <Stooge[at]discussions.microsoft.com> wrote in message
news:8D23739B-84E0-474E-9CCC-E33859883E9B[at]microsoft.com...
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You could have gotten the bottom end product for free. It doesn't change our
inability to help or our willingness to help if we could.

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Given how long the thread has been here, I'd have to say apparently not.

I downloaded this as part of a joint promotion between Microsoft and HR
Block, and chose the Premium edition. I have emphasized that in a previous
email to point out that I have bought Microsoft top-of-the-line Money
product, and there is already an install problem, _and there is no way to get
technical support, as no one has bothered to supply a PID with the product_.

Any specific help?

"Bob Peel, MVP" wrote:

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Correct.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.


I do not respond to any emails that I have not specifically asked for.

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:enyf6mRMGHA.500[at]TK2MSFTNGP15.phx.gbl...
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When I look in a copy of M06 Deluxe I see a serial number that conforms in
format to the message you cite. Don't you?

"Stooge" <Stooge[at]discussions.microsoft.com> wrote in message
news:E3C0A0B5-841A-49E1-9933-7C31670D24A2[at]microsoft.com...
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BTW, unless I'm just wrong, I don't even think M06 in the retail box comes
with a
key-into-the-app-before-it-will-work-string-of-alphanumeric-random-groupings-of-magic-codes
style PID. I haven't actually purchased M06--too little to like, too much to
despise.

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:u2NWckRMGHA.2624[at]TK2MSFTNGP12.phx.gbl...
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I'd like to think either you've learned form this experience or, at least,
others can take it into account before buying the code online rather than
just going to the store and getting the CD like the rest of us. Sad it has
to be this way, but there it is.

Mark V, if you are paying attention, this is looking more and more like a
pattern and a bad one at that.

"Stooge" <Stooge[at]discussions.microsoft.com> wrote in message
news:E3C0A0B5-841A-49E1-9933-7C31670D24A2[at]microsoft.com...
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Doesn't work when trying to get help through the Microsoft Help and Support
page. It asks for a PID. When I give the Serial #, I get

The product ID number you entered is not valid or is not in the correct
format. Please enter a valid product ID number and try again. Make sure the
product ID number is of the form: 12345-XXX-7654321-98765.

I downloaded this, didn't purchase the CD. How do I get support? What is the
PID?

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, Stooge wrote:

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Help-> About, and write down the serial number.

It's only been noted in the context of an installation failure, as near as I
can recall. Have you actually checked on the Help|About page?

What does having the premium edition, as opposed, to, say, the basic
edition, have to do with finding the PID?

"Stooge" <Stooge[at]discussions.microsoft.com> wrote in message
news:C6562A59-A75B-4DEA-9BE8-2B022EB25D2E[at]microsoft.com...
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How can I get the PID for Money Premium 2006? The directions given ont he
support page don't work, as has been noted many times in this group, with no
resolution.
With the Premium edition, I should be able to get support without having to
go through this nonsense. What is the PID, please?