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Old 02-10-2006, 04:52 PM
Devin
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Default RE: Money06 correctly ident's separate accounts but duplicates transac

What I’ve done so far to correct this:

[I failed to mention: The accounts appear, with their balances and
transaction history’s, correctly on my institution’s web site]

I’ve manually voided the 70+ transactions in both Check Acct. B (“B”) and
Savings Acct. (“SA”) that were actually the transactions of Check Acct. A
(“A”), and then I manually adjusted the balance to $0.00 for the B and SA
accounts. However, on future online updates, won’t this again become screwed
up as Money on the download duplicates A's transactions and balances into B
and SA? Additionally, what about the actual transactions and balances of B
and SA? I need to know and keep track of these. Furthermore, Money still
counts these duplicate transactions on its report, which, thusly, reports
everything everywhere inaccurately. And the amount of time and effort it
took to do this was enormous.

I tried deleting B and SA from Banking. However, the duplicate and wrong
transactions still appear in reports since I cannot actually delete either
account – Money tells me if I delete these two, I’d have to delete ALL,
including A, so to just *close* the account of B and SA (I assume it does so
because its connecting these accounts to each other, since it found them
online at my institution from my log in when I set up new account). However,
doing so means I cannot keep track of B and SA, which effects everything from
my budget and balances to all reporting features and, further, *for some
reason* even though the accounts were *closed* in Money, their transactions
were still included in the reporting sections.

I’ve searched Microsoft support for something on this but couldn’t find
anything. The closest I found was about duplicate accounts. But these are
not duplicate accounts, they are separate accounts at the same institution.
Only, the problem is, two of the three accounts are listing *instead* of
their own balances and transactions, the balance and transactions of account
A.

I thought maybe attempting “Merge duplicate accounts” may help, but Money
states on the next screen “You have no accounts to merge.”

I have browsed to http://support.microsoft.com/kb/889926/en-us entitled
“Duplicate accounts are created after you set up Money 2005 or Money 2006 to
download your online information.” However, this suggests that I merge
duplicate accounts, and as I’ve written above, this option does not work.
And importing the data into the other account would duplicate within the
account everything twice, which would make matters infinitely worse.

I have tried deleting the transactions one by one in B and SA but what
happens on the next update? Also what about updating the transactions that
actually have occurred in B and SA? And keeping track of their actual
balances and transactions?

Much appreciated.


"Devin" wrote:

- quote -

> After set up NEW ACCOUNT (Banking), Money Deluxe 2006 goes online and finds
> the 3 accounts I have at my institution. On “Confirm Account Type” Money
> correctly identifies the 3 accounts with their varying balances (only one
> account has a balance above $0.00, so the other two are blank, so only ‘Check
> Acct. A’ lists a balance, which is correct) as well as their correct last
> four digits. On “Are you already keeping track of these accounts in Money” I
> select No.
> Money then lists the three accounts on its Home Page, as well as under
> Banking but now the accounts with no balances have the exact balance of
> ‘Check Acct. A’ as well as IT'S transaction history, and everything is being
> tabulated throughout Money completely inaccurately. Hence:
> Check Acct. A…… correct balance….correct transaction history
> Check Acct. B…Wrong Balance, actually has that of A’s…Wrong transactions,
> actually dulplicate of A’s
> Savings Acct….Wrong Balance, actually has that of A’s…Wrong transactions,
> actually duplicate of A’s
> This is what Money has downloaded and accepted for all three accounts. I’d
> appreciate any ideas to resolve this major bug that has rendered Money
> effectively useless for me?
> I will send a response shortly with what I’ve attempted so far to correct it.


  #-1  
Old 02-10-2006, 04:19 PM
Devin
Guest
 
Posts: n/a
Default Money06 correctly ident's separate accounts but duplicates transac

After set up NEW ACCOUNT (Banking), Money Deluxe 2006 goes online and finds
the 3 accounts I have at my institution. On “Confirm Account Type” Money
correctly identifies the 3 accounts with their varying balances (only one
account has a balance above $0.00, so the other two are blank, so only ‘Check
Acct. A’ lists a balance, which is correct) as well as their correct last
four digits. On “Are you already keeping track of these accounts in Money” I
select No.

Money then lists the three accounts on its Home Page, as well as under
Banking but now the accounts with no balances have the exact balance of
‘Check Acct. A’ as well as IT'S transaction history, and everything is being
tabulated throughout Money completely inaccurately. Hence:

Check Acct. A…… correct balance….correct transaction history
Check Acct. B…Wrong Balance, actually has that of A’s…Wrong transactions,
actually dulplicate of A’s
Savings Acct….Wrong Balance, actually has that of A’s…Wrong transactions,
actually duplicate of A’s

This is what Money has downloaded and accepted for all three accounts. I’d
appreciate any ideas to resolve this major bug that has rendered Money
effectively useless for me?

I will send a response shortly with what I’ve attempted so far to correct it.

 

Tags
accounts, correctly, duplicates, ident, money06, separate, transac
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